I’m sharing this post in the Orlando Claim Associations Linkedin group posted today:
Orlando, FL 2nd Annual Claims Seminar with 5 CE’s April 2013
This was posted in the Orlando Claims Assn forum on Linkedin and many of our Florida claims folks may be interested in attending:
Announcement from Orlando Claims Association, Inc. 2nd Annual OCA CE Seminar and Cook-Off Event – REGISTRATION NOW OPEN!!
Ladies and Gentlemen,
Registration for this event is now open! Please visit the OCA website to register for this event. It is one-of-a-kind, and the most fun CE seminar you can attend in the State of Florida. This years’ event will host the new state mandated 5-Hour UPDATE Course for ALL Adjusters and will incorporate topics in both the casualty and property arenas. The CE Seminar will conclude at approximately 2:00pm and open up into a Rib Cook-Off where cook-off teams will be ready and waiting for you! They are fighting for number 1, and you will be a judge! The afternoon will include networking, feasting, socializing, games, prizes and live music from Orlando’s own…JILLS CASHBOX! You don’t want to miss it! Registration fees are minimal for a 5-Hour CE class. Please register early.
Sponsorship opportunities are also available for this event. It is without fail that sponsors really make these events possibly. Sponsorship opportunities are limited, so please sponsor early. And let’s not forget the cook-off teams!! Last year we sold out of space for cook-off teams and had to turn some away. Please if you are interested, download the information packet, fill out the appropriate paperwork and submit it with your entry fee.
We are looking forward to another great event. We will see you there!!
April 18, 2013
Sheraton Orlando North Hotel
600 North Lake Destiny Drive
Maitland, Florida 32751
CE Seminar & Cook-Off orlandoclaimsassoc.com
Orlando Claims Association (OCA) is a professional association of claims adjusters in Orlando, Florida. We have monthly dinner meetings with speakers.
We have now updated our Claims Classes link here on the blog with some important information on NFIP 2013 training dates, sponsor workshops, and other important industry conferences you may wish to view here:
Join us for a FREE Webinar – 3 Times to Choose From
ClaimSmentor sponsor University of Central FL Insurance Dept advises Connecticut announces no hurricane deductibles will apply to state Sandy lossesOctober 31, 2012
Thanks to long time sponsor Dr Michael Birzon of the University of Central Florida Insurance department for notifying me for distribution to our members that Connecticut has now mandated that the hurricane deductible cannot be applied to Connecticut Hurricane Sandy losses per the following:
From: Florida Insurance University
Sent: Wednesday, October 31, 2012 2:45 PM
Subject: Hurricane Deductibles Not Applicable to Sandy-Related Connecticut Claims
The Connecticut insurance department issued a notice
alerting the insurance industry that companies may not impose a hurricane
deductible on Connecticut claims related to superstorm Sandy.
advised based on information received from the National Hurricane Center and the
National Weather Service, a ‘Hurricane Warning’ was not issued for the State of
Connecticut nor did Connecticut sustain hurricane force winds as a result of
Storm Sandy,” according to the department’s notice.
to Public Act 12-162 Section 1. (b) and the Department’s Filing Review
Guidelines Related to Underwriting Coastal Homeowners Insurance Policies
re-issued on December 9, 2011 (the “Coastal Guidelines”) as it relates to the
use of hurricane deductibles, companies may not impose a hurricane deductible on
Based on National Weather Service data, the max gust
wind recorded in the state was 86mph in Madison, Conn., and the max sustained
winds recorder were 59mph in Bridgeport, Conn., according to
Dr. Michael R. Birzon
PO Box 952379
Lake Mary, FL
ClaimSmentor Sponsor Xeneros can assist with all your claim licensing needs for Sandy storm duty assignmentsOctober 30, 2012
ClaimSmentor welcomes our newest sponsor Xeneros who can handle all of your claims adjuster licensing needs nationwide to assist you with your licensing needs for Hurricane Sandy duty.
Here is their latest blog addressing emergency adjuster licensing for Hurricane Sandy duty:
We have added a dedicated ClaimSmentor blog page for all your Hurricane Sandy Claim Deployment needsOctober 30, 2012
Due to the extensive damage from Hurricane Sandy and the massive need for insurance claims adjusters, we have added a new page on our ClaimSmentor information blog dedicated to claim job opportunties for adjusters wishing to work storm duty here:
Special NFIP Flood Conference 9/19/12 in New Orleans- good news for those who missed the 2012 NFIP Adjuster Workshops!!September 12, 2012
We just received notice from FEMA that they are now hosting a Special NFIP Adjuster Certification class September 19, 2012 for those who missed attending the Adjuster Certfication workshops held each year between January and May.
Here are the complete details we got in their email notfication if you need to register:
Excellent info provided by Xeneros about Lessons Learned post Isaac on Louisiana Adjuster licensing issuesSeptember 9, 2012
We had posted a blog with information about Louisiana adjuster licensing as Isaac was approaching the Louisiana coast as the rules regarding working claims in Louisiana had totally changed after Katrina hit which was the last time many independent adjusters had worked there. If you missed that blog, here is the link:
Xeneros who provides nationwide insurance claims adjuster licensing services for all of your needs has written an excellent blog here outlining problems adjusters, independent adjusting firms, and carriers faced post Isaac landfall as they were unaware of the new licensing procedures in Louisiana.
Great and important information we wanted to share with our readers!
2012 Hurricane season- Tropical Depression 11 now forms in Eastern Atlantic as Isaac approaches Gulf CoastAugust 28, 2012
When it rains it pours!
The Hurricane Center reports in the 5pm ET report that Hurricane Isaac winds are now 80 mile per hour as it approaches the Louisiana coast.
You will also notice on the NOAA link that they have now issued the first advisory for Tropical Depression Eleven in the Eastern Atlantic expecting it to soon research Tropical Storm status.
You can locate both here:
For wonderful graphics, I also recommend viewing Ralph Tropical Weather’s hurricane site on both on this link:
What a great resource for Carriers and Adjusting firms during Hurricane season- Emergency Fuel Source!August 27, 2012
Gas is always an issue during a major hurricane and your firm may find this source very helpful if gas availability becomes an issue post Isaac making landfall:
Here are resources claim professionals will need for working claims in Louisiana for Hurricane Isaac:
Louisiana Licensing Bulletin effective 2010:
**Make sure to see comments on Page 3 of the below
info on emergency adjuster licenses
Louisiana Governor Bobby Jindal declares emergency for LA:
Claim handling legislation for Louisiana as posted on PC360″
Louisiana Windpool known as Citizens of LA website and frequently asked questions (note what it says about your claim being handled by an independent adjuster and home page saying they are closed until 8/31/12- yikes!):
Greater New Orleans breaking news on Issac through Times-Picayune news at (note this website was well known for it’s consumer blogs on claims during Katrina):
Here’s an important case you should know about with Louisiana Citizens on the massive class action they lost there as a result of claim handling delays in 2005:
Here are important links claim professionals will need for working Hurricane Isaac claims in Mississippi. We also posted information for Alabama already and will post for Louisiana next:
MS Department of Insurance link for all independent adjuster and independent entity licenses as well as Public adjuster licenses:
See what Sircon has to say about MS emergency licenses in this post:
Mississippi Claim Handling Regulations as posted on PC360.com:
Updated Mississippi Department of Insurance Regulation updates by year to include Arbitration info:
Mississippi’s Biloxi- Gulfport Sun Herald for local news and closures on Isaac:
Mississippi Emergency Management Website:
Mississippi Governor Phil Bryant’s disaster emergency declaration order for MS as a result of Isaac:
Mississippi Windpool Reinsurance info 2012 and info about 41,000 MS Windpool policies:
Mississippi Windpool Website:
Important information on handling claims in Alabama you may need if working claims in Alabama for Hurricane IsaacAugust 27, 2012
Here is important information claim professionals will need if they plan to work claims in Alabama as a result of Isaac to include the Governor emergency declaration, the link for AL emergency adjuster licenses, and claim handling information as well as links to breaking news from the Mobile Press register:
Alabama Windpool Info and Links:
Basic AL windpool policy info:
Alabama Emergency Management Website and Contact Numbers:
Alabama Governor Robert Bentley’s office issues Declaration of Emergency and Evacuation Orders:
Alabama Department of Insurance link for Emergency Adjuster licenses now that Emergency Declaration Order has been issued for Isaac:
Alabama Claim Handling Regulations as posted on Property360.com:
Alabama Department of Insurance Claim Handling Regulations for Property and Casualty Claims:
All of these shown regulations below can be found here:
ESTIMATION OF REPLACEMENT COST OF INSURED DWELLINGS
- CHAPTER 482-1-150 ESTIMATION OF REPLACEMENT COST OF INSURED DWELLINGS
- CHAPTER 482-2-101 FIRE CODES, BUILDING CODE, FIRE PREVENTION CODE, EXISTING BUILDINGS CODE
Breaking news link at Alabama Press Register:
Tropical Storm Isaac approaches US…Now is the time to refresh your Xactimate skills with newest sponsor www.TopAdjuster.comAugust 23, 2012
ClaimSmentor welcomes our newest sponsor at www.topadjuster.com run by Chris Hatcher, AIC who provides an excellent opportunity to obtain your Xactimate Level I and II certifications online at a most reasonable cost.
To view more details about Chris’s claims background, you can view his Linkedin profile here. Make sure to notice the many recommendations on his profile from prior students. I did further research through Xactware who certifies instructors and verified Chris’s certification which you too can view here along with his excellent feedback score here.
As any followers of this blog or our ClaimSmentor forums knows, I have always believed in direct training through Xactware and rarely allow an individual training firm to be a sponsor at ClaimSmentor. I have made an exception with Chris Hatcher after watching him several years and first hand observing his professional skills and development with his program resulting in his association with the National Association of Catastrophe Adjusters and a featured speaker and trainer of Xactimate for the Windstorm Network.
Many independent adjusting firms are now requiring the independent adjuster obtain atleast their Level I and II certification on Xactimate usage to provide some comfort level that they are not deploying an adjuster who may be deploying with insufficient skills to be productive on assignment or an independent adjuster who believes they can “learn on the fly” on a catastrophe assignment. This is a development I am happy to see as the Level I, II, and III certification require the adjuster be tested on their Xactimate skills.
I receive numerous complaints annually about Xactimate training firms who have overcrowded classrooms, lack enough instructor help in the classroom, and little support help or material to use in the field when preparing their own estimates. Most Xactimate classes advertised online by most firms do not offer the actual certifications thus you still must pay a seperate fee to obtain your certifications through Xactware.
Top Adjuster is providing the actual certification Level I and Level II certifications so you are getting your training as well as your certification at a substantially lower cost. Definitely worth giving them a try for your certification needs.
Top Adjuster also offers field training classes for independent adjusting firms, insurance carriers, and for claim seminars so please contact Chris and Rachel Hatcher for further details at email@example.com . If you need Xactimate Sketch training as well you can ask Chris about their new training course on Xactimate Sketch usage.
There is so much confusion about the various General Adjuster designations from self appointed, the RGA’s (registered General Adjusters), Executive General Adjusters, and The Society of Certified General Adjusters which I strongly support.
ClaimSmentor welcomes our newest sponsor, the Society of Certified General Adjusters.
Lee Baker is the head administrator and is a member of ClaimSmentor.
You can visit their website for complete information at:
You can view Lee’s background on his ClaimSmentor profile using this link once you login: for our forum members:
For Linkedin members, here’s the link to Lee’s profile there:
I strongly support their development of this new program providing the SCGA designation.
I personally managed Lee during the horrific 4 in 04 hurricane season in Florida and can personally attest to his qualifications to run this program.
Should you need additional information, you can find contact information on their website as well as on Lee’s ClaimSmentor profile on the link above.
Debbie Moroy, AIC, IIA
Florida Attorney Chip Merlin posts information on the Florida Public Adjuster right to Free Speech as FL determines 2008 regulation on immediate contact is unconstitutionalJuly 6, 2012
Here are two very important blogs by Chip Merlin and at his 2nd blog on Florida Condominium claims announcing that Florida has declared the 2008 regulation delaying the Public Adjuster’s right to immediate policyholder contact unconstitutional.
For complete details:
Join us July 17th and 19th, 2012 for our online Homeowner policy Liability Claim Training Series- Info to registerJuly 6, 2012
We are hosting our next LIVE online claim training series on the Fundmentals of handling liability claims under Homeowner Policies for adjusters who wish to expand their claim handling abilities by understanding the Fundamentals of Liability claims.
For additional information to register and class syllabus, email Dkmoroy@Dimechimes.com.
We will host both an evening and a daytime session should there be a need. The evening class will be held from 6pm to 9pm ET on Tuesday 7/17/12 and the daytime course will be held from 11am ET to 2pm ET the same dates. All course material will include a self study field guide for your use when receiving liability claim ass
We now have 10 additional openings for registrants for our ClaimSmentor Fundamentals of Property Claims course starting 5/8/12May 6, 2012
We had previously closed registration for our ten part series online LIVE of our ClaimSmentor Fundamentals of Property Claims Adjusting course which starts up May 8, 2012 and will be held on Tuesday and Thursday evenings from May 8, 2012 through Jnne 14, 2012 (off Memorial Day week).
We have now moved our class to a new software program which will allow to now accept 10 additional registrants for the course if you missed the deadline.
All class info and registration information was in this prior blog along with a link to our 125 question self assessment test to see if you can benefit from this class on this link:
We can accept 10 more registrations with a new deadline of 2pm ET Monday May 7, 2012 to register.
It’s hard to believe we are already at the end of the month of April already.
While doing personal spring cleaning projects this past week, it dawned on my now is a great time to remind adjusters to update their resume with the work completed in 2011 and get it out to the firms you are on their roster for. This would include updates to any additional state adjuster licenses acquired, new assignments completed in 2011, updated references, and more.
When you get your update done, don’t forget to update your resume on ClaimSmentor. It’s simple to do so you will be included in our roster all participating adjusting firms have access to. Just click on the Menu tab in the forums after login then click on the Profile tab and you’ll find the resume field there. If you already have an older resume, just click on Browse and it will over ride the one currently on the roster.
We are still seeing way too many resumes that could use a good revision. While we’ve had a few experiences with adjusters who embellished their resume experience, I find much the opposite where many GREAT candidates leave out important and pertinent details on their resume. It’s only after we’ve discussed an opportunity and I explore their background more that I find out they are selling themselves short in so many cases! Some of the most important elements are missing such as:
1) What is your objective? Are you looking for staff or independent adjusting or claim management positions?
2) Are you looking for catastrophe claim assignments, daily claim assignments (in a fixed territory near home), are you looking to handle property claims only or do you have liability experience as well. Heck some times I don’t even know due to lack of details if the candidate is looking for auto claim assignments, residential claim assignments, or commercial property or liability claims.
3) Often missing are important details on the types of claims you have handled such as mobilehomeowners, flood, residential, retail, small business, churches?
4) What perils are you experienced with? Hail, tornado, hurricane, water, fire, grease fires, theft losses?
These are but a few of the examples and the biggest would be lack of core competencies you have that summarize your skills.
If you need help creating a new and improved resume, we do provide resume services prepared directly by me with over 30 years in claims to include staff and independent claim management so I am well familiar with the key components you need to be considered by an adjusting firm for their “A” list.
Should you wish more information on this resume service or simply want a critique of the one you are using that may not be producing the results you need, then email me at firstname.lastname@example.org for more information.
In case you missed it, here is a link to my published article in Claims Magazine on Catastrophe adjuster resumes as well:
Don’t forget to view our latest published article as the cover story in the August 2007 issue of Claims Magazine (now called www.PropertyCasualty360.com titled a “A Box of Chocolates?”. They did a fantastic job with the cover photo to match the article:
Updating this February 2008, here is a link to our newly published article in Claims Education National Underwriter’s quarterly magazine on “Luck- Where Preparation Meets Opportunity” :
Here is also a link to our first published article from June 2006 on Catastrophe Adjuster resumes published on Claims Magazine(now called PropertyCasualty360.com):