Xactimate Training Options through Xactware Why take it anywhere but directly from the source!

August 17, 2011

Let’s talk Xactimate training!

I continue to be annoyed each and everytime I see another outrageous charge for Xactimate training by many sources who have little under their belt besides a few months to a few years of catastrophe adjusting.

First and foremost, before you pay any fee to any organization you need to verify through Xactware whether or not they are even Xactware certified to vouch for their expertise in the Xactimate programs. It is simple to do so, here is a link at Xactware where you can find instructors and verify if they have certified with them to teach a course to assure you are learning from a true and TESTED expert in this field: View list here

The second most important reason to take your training from an Xactimate certified instructor is due to the fact only XACTWARE can actually certify you in your training by truly testing your skills to verify you are adept at using their software. They offer Level I,  Level II, and Level III online certification tests. I have seen variations in requirements by adjusting firms asking adjusters to obtain their Level I and Level II and sometimes Level III certification. Thus, even if you paid an outrageous price from a non certified vendor and haven’t taken the certification level testing, it is worthless from the standpoint of securing the required Xactware certification.

You will also note that Xactware lists Certified users on their website which you can view here . It is without a doubt if I owned an independent adjusting firm and searching for qualified adjusters, I’d definitely start with this list which even shows the adjuster state of residence as well- what a find for an independent firm looking for good daily property adjusters!

The contact I received that prompted this blog post was from one of my favorite claims associations. They were proposing offering of Xactimate training by a source offering the class for $5,500.00 to the group thus the cost per participant would be apparently divided among the participants. The name of the trainer was not revealed in the email received and they could or could not be Xactware certified but I have let the group know my thoughts which was the very reason for the existence of ClaimSmentor to prevent the training abuses I have witnessed in the independent field by, in some cases, very poor trainers and very worthless certificates for attendance being given to class attendees. As a claim manager and knowing the problems existing out there with many of the training firms, a certificate of attendance at training is worthless when it isn’t backed up by proper testing to make sure you can actually produce a professional estimate and claim file.

It is almost certain trainee adjusters are spending upwards towards $10,000 dollars attending claim conferences, seminars, insurance carrier certification workshops and in the majority of their cases they have yet to receive their first assignment. It is actually shocking. More on this subject later.

In the meantime, I cannot stress enough that you should take your Xactimate training directly from the source. It is more cost effective, it accomplishes the need to properly get certified to your own advantage, and with all of the new options they have available through webinars, online training, self study training, and opportunities to take field classes you obtain the proper workbooks so you’ll have them on the road with your first assignments, but also find step by step guidelines to reference as needed.

The most common complaints I hear constantly from adjusters taking Xactimate courses from numerous other sources include but not limited to the fact that the trainer to student ratio is very poor, that hours into the first day are wasted while instructors have to load Xactware on adjusters computers who didn’t follow instructions to do so before classes, and that they walked away with no training material whatsoever for future references which is greatly needed when it may be months between your class instruction and when you actually receive your first assignments.

Listen folks, do yourselves a favor and take this training seriously. It isn’t he with the cheapest class or the class most convenient to your home that matters. If your estimates are not professional and properly formatted, as an independent you will earn NOTHING as your files will continue to be rejected for corrections. Over the years of running ClaimSmentor, I’ve heard countless number of stories from trainee adjusters who couldn’t cut it in the field and were released and sent home due to poor estimatics, poor estimating skills, and many other reasons we discuss in our Fundamentals of Claims courses.

Do the right thing for your own career.Here is the list of all programs Xactware offers on webinars and Xactimate training….run don’t walk to register through Xactware for all of your Xactimate training needs. I just cannot stress this enough. You can prevent becoming a victim of poor training without certification and have all of the options to meet your individual learning styles such as instructor lead, self study, webinars, etc all the while saving on those costly traveling expenses to attend field classes.

We continue to thank Xactware for the ever continuing effort they make with great progess I’d say in the last year or two to making Xactimate training options even more user friendly for adjusters today than ever before!

To all of you Xactimate users who have obtained your Level I, Level II, and even your Level III certification- my hat’s off to you for taking the professional route to learning the software. I understand there is a fee for each level of testing which is outlined on the Xactware site but for what it can do for your career and opportunities as well as your own comfort level- BRAVO to you!

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Bill Introduced in MS to have feds decide wind vs water on claim disputes- Your thoughts?

May 31, 2011

A bill has been introduced in Mississippi to have feds decide wind vs water on claim disputes on hurricane losses. I have shared this link with several Linkedin groups for opinions and would like to share it here as well. Feel free to post your comments in response to this story. Do you think it will pass? What effect if any do you see as to how this would impact insurance carriers willing to write coverage in MS?

http://blog.al.com/live/2011/05/bill_would_let_feds_decide_win.html


Update on FL Claim Litigation and Appraisal provision on Citizens of FL Case 2/2011- Just a ClaimSmentor Moment Update

February 9, 2011

Here’s a great blog entry  by the Florida Legal Blog you may want to read about a court decision on the Appraisal provision in Florida. The case involved a Citizens of Florida case:

http://www.floridalegalblog.org/2011/02/insurance-appraisal-not-appropriate-if.html


ClaimSmentor newest Sponsor- Action Catastrophe Team to host Citizens of Florida Daily and Catastrophe Team 2011 Certification Classes

January 20, 2011

Thanks to Tom Nowalowski, President and owner of Action Catastrophe Team who I have known and worked with during the major 4 in 04 hurricane season is our latest sponsor on ClaimSmentor. Special thanks to him for supporting our online  e-mentoring program at ClaimSmentor and for sharing his class schedule with our members.

Tom does have one request that you go to their website linked above and fill out the adjuster information sheet which is required to register for their free Citizens of Florida 2011 classes which are listed below:

Action Catastrophe Team

 

 

 

Join Our Mailing List

Upcoming Citizen’s Certification Classes from Action Catastrophe Team

 

Hello Again!!

We hope everyone has has an enjoyable start to what we hope is a very healthy and prosperous 2011.  As we enter the New Year, it’s time for us to start turning our attention to this years’ new, yearly Citizen’s certification classes.

 

A.C.T. is very fortunate to be a vendor for Citizen’s, handling both Non-Cat (Daily) and Catastrophe claims.  We have adjusting positions available for Residential, Commercial, Sinkhole,  Liability, Team Lead, and Inside Examiners for both Daily and Cat claims.

 

The early predictions indicate the 2011 Hurricane Season will be more active than normal and there is a high likelihood that Florida will once again be in the bulls-eye.  Don’t let the less than active last couple of years lull you into a false sense of security. 

 

We could have another 2004 or 2005 season at any time and if you want to participate when it happens, you MUST attend one of the FREE, MANDATORY, Citizen’s Certification Classes we will be offering.

 

Unlike past years, Citizen’s is combining the Cat and Non-Cat classes into one session.  Even if you attended a Citizen’s class in the past, you have to be re-certified every year. 

 

We have scheduled five seperate Certification classses and smaller group sessions in Florida are possible at a later date, along with a possible Miami/Ft. Lauderdale meeting, if demand warrants.

 

To register, simply reply to this e-mail with the location you wish to reserve a seat in.  You will receive an e-mail confirmation.  Also, even if you are currently on our roster, you MUST go to our Website www.actioncatteam.com and visit the “Contact Us” page.  While there, fill out the On-Line Information sheet to ensure we have your current contact information and prior claims experience.  It will only take a couple of minutes to complete and is REQUIRED. 

You will be prompted to forward a resume’ to tom@actioncatteam.com and you will not be admitted into the meeting without us receiving your current resume’ in advance.  Examples of an acceptable resume’ will be sent with the tentative confirmation. 

 

Once you are confirmed to attend, we will send specific information as to the materials you will need to bring to these meetings.  In addition to a current resume’ a Background Check will be done on all adjusters.

 

Feel free to forward this to any adjusters you know that would like to join our Team.  Hope to see you soon.

 

Tom Nowakowski

President/Claim Operations Manager

Office:  800-516-6978

Cell:  940-452-0174

Fax:  207-226-5718

tom@actioncatteam.com

http://www.actioncatteam.com

 

 

 

 

Tallahassee, Florida

We traditionally make the Holiday Inn in Tallahassee one of our first Certification Class locations.  There are several hotels/motels nearby and this year, they have taken over ownership of the old Marie Livingstons Steakhouse that is on the property, and converted it into the Monroe Street Conference Center.  Our Meeting will be held inside the Monroe Street Conference Center.

Event Info

Saturday, February 12, 2011

8:00 AM – 5:00 PM  (Eastern Time)

2714 Graves Rd. Tallahassee, FL 32303

850-536-2005

 

There are special rates for the Holiday Inn, Comfort Inn, Days Inn if you say you are attending the Citizen’s Training for Action Cat Team.

 

 

 

 

Atlanta, Georgia

We had a GREAT turnout in Atlanta last year and we are happy to provide a location in the Atlanta area again for this year’s classes. 

The meeting will be at the Golden Corral restaurant meeting room.  There is no charge for the meeting, but the restaurant has given us use of the meeting room with the understanding that many of our attendees will want to eat lunch with them. The lunch is under $8.00. If you aren’t familiar with them, they offer one of the best buffets you can buy.  Refreshments will be provided throughout the day.

Event Info – 2 DIFFERENT MEETING DATES AVAILABLE

Tuesday, February 15th, 2011 OR Tuesday March 29th, 2011

9:00 AM – 5:00 PM  (Eastern Time)

2155 Riverside Parkway Lawrenceville, GA

 

There are several motels close by if you need one you can Google either Lawrenceville, Suwanee, or Norcross for the motels nearby.

 

 

 

 

Arlington, Texas

Arlington is convenient to several major cities around the Dallas/Ft. Worth area and our meeting there will be held at the LaQuina Inns and Suites.  They are offering rooms at special rates which  include breakfast and free airport shuttle service. 

 
Event Info

Saturday, February 26th, 2011

8:00 AM – 5:00 PM  (Central Time)

825 N. Watson Rd.  Arlington, TX 76011

817-640-4142

 

 

 

 

Tampa/St. Petersburg, Florida

Our meeting in the Tampa Bay area is conveniently located not too far off of the main bridge into St. Petersburg.  The Comfort Inn is also offering special rates if you say you are attending our Citizens Training Class.  A single room is $79.99 and 2 Double bed room is only $84.99 + tax.  Free Deluxe Continental breakfast is included.  Please mention “Citizen’s Training Class for Action Catastrophe Team” when you call.

Event Info

Saturday, March 5th, 2011

8:00 AM – 5:00 PM

2260 54th Ave North,  St. Petersburg, FL 33714

727-362-0075

 

 

 

 

Atlanta, Georgia (2nd Meeting Date in Atlanta)

We had a GREAT turnout in Atlanta last year and we are happy to provide a location in the Atlanta area again for this year’s classes. 

The meeting will be at the Golden Corral restaurant meeting room.  There is no charge for the meeting, but the restaurant has given us use of the meeting room with the understanding that many of our attendees will want to eat lunch with them. The lunch is under $8.00. If you aren’t familiar with them, they offer one of the best buffets you can buy.  Refreshments will be provided throughout the day.

Event Info – 2 DIFFERENT MEETING DATES AVAILABLE

Tuesday, February 15th, 2011 OR Tuesday March 29th, 2011

9:00 AM – 5:00 PM  (Eastern Time)

2155 Riverside Parkway Lawrenceville, GA

 

There are several motels close by if you need one you can Google either Lawrenceville, Suwanee, or Norcross for the motels nearby.

 

Must see video of BP’s Ken Feinburg at AL Townhall meeting yesterday- Hope to meet many of you this morning at the Fort Walton Beach Townhall Meeting

January 19, 2011

Here is some must see video footage of the Orange Beach, Alabama townhall meeting held yesterday with BP’s Ken Feinburg:

http://wkrg.com/1204118/

We will be attending today’s townhall meeting along with other independent adjusters in the Florida panhandle this morning being held here today in Fort Walton Beach, FL along with the founder of the Pensacola, FL Gulf Coast Claims Association and several other independent adjusters in the area. I’ll blog on that either later today or tomorrow.

In the meantime, I am putting together an article on the fruitless efforts made by hundreds if not thousands of adjusters like myself who applied to work these BP claims jobs from TX to FL  and were not utilized to work these claims. I have heard from hundreds who have applied and were not used being told that they were saving the experienced adjusters for hurricane season which never did cause damage in 2010. Information I’ve learned from many adjusters who were in the operation says that Ken Feinburg had changed the job title to “evaluator” from “adjuster” when he took over. Why? Is that so non adjusters could work the claims?

We’d like to piece together our side of the BP claims story by hearing from the many of you who applied and did or did not work claims. You can reply to this blog and I’ll approve the comments or if you wish to remain anonymous you can email me at dkmoroy@dimechimes.com and I will not use your name in any article or upcoming blog on the subject.

Thanks!


Working Commercial Business Interruption Claims? We recommend this series of posts

March 1, 2010

For those of you planning on working commercial claims now or eventually as you progress in your careers in claims, you should read this series on Commercial Business Interruption coverage posted over at the Merlin law group. The links to all of the posts they’ve done recently are contained within the latest post on the topic in this latest article:

http://www.propertyinsurancecoveragelaw.com/2010/02/articles/insurance/the-period-of-restoration-does-not-end-when-the-business-is-sold-or-operations-cease/


CertainTeed Class Action Settlement? Details in Post along with website info

February 11, 2010

http://www.lawyersandsettlements.com/case/certaineed-class-action-roofing-shingle-lawsuit.html?ref=rss

The above link contains information about a class action settlement on the CertainTeed roof shingles.

Wouldn’t it be interesting to know how many roof totals adjusters have done for shingles not resealing due to the premature wear and tear mentioned in this article. I’m curious if insurance carriers have enough details-doubtful- in their wind/roof claim files to go back and recover through this settlement? Any ideas readers?

For the class action website we previously wrote about, here is a link to our prior blog on this topic:

https://dimechimes.wordpress.com/2010/01/31/website-for-certainteed-shingles-class-action-lawsuit/

I double checked CertainTeed’s press releases and there is no news yet posted http://www.certainteed.com/pressroom/