Special NFIP Flood Conference 9/19/12 in New Orleans- good news for those who missed the 2012 NFIP Adjuster Workshops!!

September 12, 2012

We just received notice from FEMA that they are now hosting a Special NFIP Adjuster Certification class September 19, 2012 for those who missed attending the Adjuster Certfication workshops held each year between January and May.

Here are the complete details we got in their email notfication if you need to register:

SPECIAL 2012 NFIP Adjuster Certification Workshop Seminar conducted by the National Flood Insurance Program
This is an NFIP Adjuster Certification Workshop, not a Flood Emergency Briefing

September 19, 2012 New Orleans, LA

8:30am – 4:30pm

Intercontinental Hotel 444 Saint Charles Avenue Ballroom A New Orleans, LA 70130

REGISTER

In response to the flooding associated with Hurricane Isaac, the NFIP will present a special Adjuster Certification Workshop in New Orleans on September 19, 2012 for qualified adjusters to become certified for the current NFIP Adjuster Certification term ending May 31, 2013.
Registration for this final 2012 NFIP Adjuster Certification Workshop is now open.
Adjusters seeking to renew certification must attend an NFIP Adjuster Certification Workshop. Adjusters seeking to become certified or to upgrade their certification prior to 2013 must attend the certification workshop and also submit an Adjuster Certification Application (FF81-110). This form can be found at www.fema.gov/library/viewRecord.do?id=2581.

To sign up to receive NFIP Training Bulletins regarding the 2013 NFIP Adjuster Certification Workshop schedule, please go to www.govdelivery.com.
The seminar is from 8:30am – 4:30pm. Sign-in begins at 8:00am.

Dress is business casual.

Refreshments will be available for purchase inside the hotel.

CONTINUING EDUCATION There will be NO CE credits offered for this workshop.

REGISTRATION INFORMATION This workshop is FREE, but seating is limited so register early.

To register, please use the link above.

Please do not reply to this email. If you have questions regarding NFIP Training, please write to nfiptraininginfo@h2opartnersusa.com or visit www.fema.gov/business/nfip/wshops.shtm.Sign Up for NFIP Adjuster Training Bulletins

FEMA NFIPThe National Flood Insurance Program is administered by the Federal Emergency Management Agency (FEMA), a component of the U.S. Department of Homeland Security (DHS).

National Flood Insurance Program Training | www.fema.gov/business/nfip/wshops.shtm nfiptraininginfo@h2opartnersusa.com | (800) 427-4661

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Registration details on our May 2012 ClaimSmentor Roots and Wings Fundamental of Property Claims Adjusting Online live class

April 17, 2012

Yesterday, I posted information about our upcoming May 2012 five week live online training class for newly licensed adjusters in the following blog which also includes a link to our 125 question self-assessment test to see if this course will benefit you.

https://dimechimes.wordpress.com/2012/04/16/now-accepting-new-registrants-for-our-50-hour-fundamentals-of-claims-course-10-sessions-live-online-take-our-self-assessment-exam-and-see-if-this-is-for-you/

We are overwhelmed with requests for additional information and instructions for registration. We hope the following additional information will help you with your questions and registration information:

2012 ClaimSmentor Roots and Wings Fundamentals of  Property Claims Course Information

Thank you for your inquiry into our upcoming May 2012 Fundamentals of Property Claims Online LIVE class for newly licensed claims adjusters.

We recently wrote about this upcoming course in our social media outlets on Linkedin and in our forums as well as in this post on our Claims Adjuster Information blog  on April 16, 2012 here:

https://dimechimes.wordpress.com/2012/04/16/now-accepting-new-registrants-for-our-50-hour-fundamentals-of-claims-course-10-sessions-live-online-take-our-self-assessment-exam-and-see-if-this-is-for-you/

General Class Information- Dates/Times/ Format

This online LIVE training session will be held beginning the first week of May 2012. It consists of five weeks of training at two sessions per week held on Tuesday and Thursday evenings from 6:30-9:30 PM ET. We will provide the location on the internet to login to access all course material and to log in for classes to paid registrants. All material will be uploaded prior to the first session so class members can read the weekly pre-class reading assignments and class homework session questions at their own convenience to prepare for each upcoming class. All classes are LIVE and we value your input as we discuss the class material for each session to make sure you learn the material and your questions are answered. You will find each class very informative without rose colored glasses giving you the true picture of the property claims industry, carrier expectations, file requirements, employment options as either an independent adjuster or staff adjuster for an insurance carrier.

Please note that Memorial weekend will fall within the class term thus we will not host class Memorial weekend week to allow everyone to enjoy the holiday with family and friends thus we will finish up the course the second week of June 2012.

What is the cost to enroll in the ClaimSmentor Roots and Wings Fundamentals of Claims class?

The class consisting of the ten live sessions is $200.00 plus $25.00 for class material. This is a very reasonable $20.00 per class plus $25.00 for class material.  Divide that
down even further for the 50 class hours and you’ll find this price is unbelievably low.

How do I enroll in the class?

Enrollment is a simple two step process:

1)      Email dkmoroy@dimechimes.com to confirm your intention to enroll. Provide your full name, address,  phone numbers, and adjuster license number so we can begin to complete the registration process to be sure you are included in distribution of class information and emails.

2)      Payment which confirms your enrollment in the class is due no later than April 28, 2012. Payments are accepted through Paypal  at www. Paypal.com.  Paypal accepts payment in the form of credit cards, debit cards, and  electronic checks. Once you login to your Paypal account, you simply click on Send Funds tab at the top of the page. You then send funds to Debbie@Dimechimes.com.  Paypal will send you a receipt for your payment and we will acknowledge your payment and class confirmation.

3)      Refunds are only available for 48 hours after receipt of payment. If for any reason you do need to withdraw from the class at a later date, you will receive credit for any unused portion of your payment to attend any other session held during 2012 or 2013.

4)      Note there is a 20% discount offered to partner/spouses who register at the same time which helps those planning to work with an assistant who may or may not be a licensed adjuster but needs to know the claims protocol to assist you professionally. Just note on your payment in the comments who will be registering with you as an assistant to pay the discount.

Who will be instructing the course?

 

The course is created and hosted primarily by Deborah Moroy, Founder of ClaimSmentor, with over 35 years in the claims
industry with experience progressing through the claims ranks as an in office adjuster, field adjuster, reinspector trainer, claims supervisor, claims superintendent in both field and claim central in office operations, National Catastrophe team management which included supervision of both staff claim representatives and estimators as well as independent adjusters and call center operators and administrative support staff.

Thus the goal is to train you from the perspective of an insurance company claims management perspective so you know the true expectations to excel in the claims business.

You can view my complete profile and background on Linkedin along with recommendations for my work in positions held at:

www.linkedin.com/in/ClaimSmentor

I have taught this program to over 300 participants since 2006 and am amazed at the progress of these class members from the time they took the initial 125 question claim handling assessment test found on our blog to the professional responses to these same questions at the end of the class.

Does the class provide CE adjuster credits?

 

Not at this time. We teach this course for a most reasonable fee and to maintain that expense level, it is virtually impossible to obtain CE Credits from 50 states as we present this material to adjusters registered with ClaimSmentor throughout the USA and Canada. We will be providing CE credits with our extended version of this course in our field five week classes as they will be held in states with a large number of new adjusters making it possible to apply the CE  to the field classes.

Where can I find the class syllabus?

 

All 125 questions in our self assessment test are taught in an organized format to include adjuster resumes, independent fee schedules, independent contracts, agency and claims relationships, file requirements, estimate reconciliations for in office assignments, contents claims handling, additional living expense claims handling, catastrophe operations claim organization and carrier ratio expectations, bad faith claims handling, claim litigation,  working with attorneys and public adjusters, and much much more.

The full syllabus will be included in the class material for registered class members.

Will I obtain a Certificate of Class Completion?

 

Absolutely!

 

The class certificate is provided to all participants in one of two formats:

1)       If you participate in all 10 classes but chose not to submit each class pre-class homework assignment you will receive an Audit Only certificate verifying your attendance and participation in all 10 classes. We will be going over all pre-class assignment questions during each session so you will still acquire the information you need to learn applicable to each session. This option works well for those with a busy schedule which does not allow them time to do the homework questions but please note ALL participants must read all pre-class reading assignments so they can participate in discussions with each class.

2)      If you participate and complete all pre-class assignments, you will receive a full certificate of completion.

3)      NOTE: No certificates can be provided to any participant who does not attend all 10 class sessions without exception as we value the reputation of our classes and want to assure all  registrants receiving our certificates actually grasped the information important to excel in the claims industry.

Thank you again for your interest in learning more about our online classes at ClaimSmentor!


2012 Independent Adjuster Carrier Catastrophe Certification Workshops- Contact Eberls Claims Service for Information

January 30, 2012

I am frequently asked for the location and dates of upcoming Property and Auto carrier certification classes with carrier certifications as one of the top requests.

I highly recommend any independent adjuster seeking specific dates and locations contact Eberls Claims Service  who is a highly regarded independent adjusting firm. I know they have a training headquarters in Dallas and provide excellent courses for Xactimate Training by one of the handful of people who are actually a Certified Xactimate trainer by Xactware (Jennifer Whitaker).

I have many adjusters who are on their rosters who highly recommend Eberls. I have also supervised Eberl’s adjusters for many years when performing as a National Catastrophe manager for State Farm as well as a Field Team Manager so I feel very confident recommending them.

They can fill you in on the experience requirements, dates of upcoming  carrier certification exam dates.

Email Tina Lehman at Eberls at TLehman@Eberls.com to submit your resume and request information should you be looking for a Carrier Certification or other assignments as Eberls is also a Citizens of Florida  adjusting firm and I have no doubt respresent many other carriers providing you with an excellent opportunity to receive assignments given your experience level and professionalism meets their needs.


Xactimate Training Options through Xactware Why take it anywhere but directly from the source!

August 17, 2011

Let’s talk Xactimate training!

I continue to be annoyed each and everytime I see another outrageous charge for Xactimate training by many sources who have little under their belt besides a few months to a few years of catastrophe adjusting.

First and foremost, before you pay any fee to any organization you need to verify through Xactware whether or not they are even Xactware certified to vouch for their expertise in the Xactimate programs. It is simple to do so, here is a link at Xactware where you can find instructors and verify if they have certified with them to teach a course to assure you are learning from a true and TESTED expert in this field: View list here

The second most important reason to take your training from an Xactimate certified instructor is due to the fact only XACTWARE can actually certify you in your training by truly testing your skills to verify you are adept at using their software. They offer Level I,  Level II, and Level III online certification tests. I have seen variations in requirements by adjusting firms asking adjusters to obtain their Level I and Level II and sometimes Level III certification. Thus, even if you paid an outrageous price from a non certified vendor and haven’t taken the certification level testing, it is worthless from the standpoint of securing the required Xactware certification.

You will also note that Xactware lists Certified users on their website which you can view here . It is without a doubt if I owned an independent adjusting firm and searching for qualified adjusters, I’d definitely start with this list which even shows the adjuster state of residence as well- what a find for an independent firm looking for good daily property adjusters!

The contact I received that prompted this blog post was from one of my favorite claims associations. They were proposing offering of Xactimate training by a source offering the class for $5,500.00 to the group thus the cost per participant would be apparently divided among the participants. The name of the trainer was not revealed in the email received and they could or could not be Xactware certified but I have let the group know my thoughts which was the very reason for the existence of ClaimSmentor to prevent the training abuses I have witnessed in the independent field by, in some cases, very poor trainers and very worthless certificates for attendance being given to class attendees. As a claim manager and knowing the problems existing out there with many of the training firms, a certificate of attendance at training is worthless when it isn’t backed up by proper testing to make sure you can actually produce a professional estimate and claim file.

It is almost certain trainee adjusters are spending upwards towards $10,000 dollars attending claim conferences, seminars, insurance carrier certification workshops and in the majority of their cases they have yet to receive their first assignment. It is actually shocking. More on this subject later.

In the meantime, I cannot stress enough that you should take your Xactimate training directly from the source. It is more cost effective, it accomplishes the need to properly get certified to your own advantage, and with all of the new options they have available through webinars, online training, self study training, and opportunities to take field classes you obtain the proper workbooks so you’ll have them on the road with your first assignments, but also find step by step guidelines to reference as needed.

The most common complaints I hear constantly from adjusters taking Xactimate courses from numerous other sources include but not limited to the fact that the trainer to student ratio is very poor, that hours into the first day are wasted while instructors have to load Xactware on adjusters computers who didn’t follow instructions to do so before classes, and that they walked away with no training material whatsoever for future references which is greatly needed when it may be months between your class instruction and when you actually receive your first assignments.

Listen folks, do yourselves a favor and take this training seriously. It isn’t he with the cheapest class or the class most convenient to your home that matters. If your estimates are not professional and properly formatted, as an independent you will earn NOTHING as your files will continue to be rejected for corrections. Over the years of running ClaimSmentor, I’ve heard countless number of stories from trainee adjusters who couldn’t cut it in the field and were released and sent home due to poor estimatics, poor estimating skills, and many other reasons we discuss in our Fundamentals of Claims courses.

Do the right thing for your own career.Here is the list of all programs Xactware offers on webinars and Xactimate training….run don’t walk to register through Xactware for all of your Xactimate training needs. I just cannot stress this enough. You can prevent becoming a victim of poor training without certification and have all of the options to meet your individual learning styles such as instructor lead, self study, webinars, etc all the while saving on those costly traveling expenses to attend field classes.

We continue to thank Xactware for the ever continuing effort they make with great progess I’d say in the last year or two to making Xactimate training options even more user friendly for adjusters today than ever before!

To all of you Xactimate users who have obtained your Level I, Level II, and even your Level III certification- my hat’s off to you for taking the professional route to learning the software. I understand there is a fee for each level of testing which is outlined on the Xactware site but for what it can do for your career and opportunities as well as your own comfort level- BRAVO to you!


TWIA- Texas Windpool- now offers 5 additional Claims Adjuster workshops in August and September 2011

August 10, 2011

We have just received a notice that Texas Windpool is offering 5 additional claims adjuster certification workshops in August and September 2011.

I am glad to see they are offering some outside of TX for your convenience. The following link also contains the information that you must be registered with one of the firms handling their claims and provides a website link for each firm.

It is my hope that you will consider the adjusting firms on that list who are ClaimSmentor sponsors which are Eberl Claims  and Crawford and Company (their KMConDemand.com) is also one of our sponsors. Four other names on the list are proactive participants on ClaimSmentor to include CNC-Resource, Pacesetter Claims, Wardlaw Claims, and NCA group.

Click HERE for the workshop and adjusting firm contact information. Please be sure to tell them you heard about this through ClaimSmentor since they are members too! We appreciate it!


Texas Windpool- TWIA- 2011 Adjuster Workshops are up- Link to registration form

February 18, 2011

It looks like the first of four TWIA Adjuster workshops is coming up February 25, 2011. The registration form shows 4 workshops are scheduled and cost is $25.00 each. Registration form must be completed and returned with payment to attend.

Here is the link to the 2011 TWIA Adjuster workshops:

http://www.twia.org/Adjusters/AdjusterEventsWorkshops.aspx

The registration form shows the following dates in Austin, Houston, and Corpus Christi:

Friday, February 25, 2011 in AUSTIN TX @ Austin Airport Marriott South, 4415 South IH 35, Austin TX 78744.  8:00 a.m. to 12 noon – Continental Breakfast @ 7:30 AM

OR

 

Thursday, April 21, 2011 in AUSTIN TX @ Austin Airport Marriott South, 4415 South IH 35, Austin TX 78744.  8:00 a.m. to 12 noon – Continental Breakfast @ 7:30 AM

 

OR

Thursday, May 19, 2011 in HOUSTON TX @ Crowne Plaza Northwest, 12801 Northwest Frwy, Houston TX 77040.  8:00 a.m. to 12 noon – Continental Breakfast @ 7:30 AM

OR

 

Friday, May 20, 2011 in CORPUS CHRISTI TX @ Omni Marina Tower, 707 N. Shoreline Blvd, Corpus Christi TX 78401.  8:00 a.m. to 12 noon – Continental Breakfast @ 7:30 AM

 See the link within the adjuster information webpage to download the registration form to attend.


ClaimSmentor newest Sponsor- Action Catastrophe Team to host Citizens of Florida Daily and Catastrophe Team 2011 Certification Classes

January 20, 2011

Thanks to Tom Nowalowski, President and owner of Action Catastrophe Team who I have known and worked with during the major 4 in 04 hurricane season is our latest sponsor on ClaimSmentor. Special thanks to him for supporting our online  e-mentoring program at ClaimSmentor and for sharing his class schedule with our members.

Tom does have one request that you go to their website linked above and fill out the adjuster information sheet which is required to register for their free Citizens of Florida 2011 classes which are listed below:

Action Catastrophe Team

 

 

 

Join Our Mailing List

Upcoming Citizen’s Certification Classes from Action Catastrophe Team

 

Hello Again!!

We hope everyone has has an enjoyable start to what we hope is a very healthy and prosperous 2011.  As we enter the New Year, it’s time for us to start turning our attention to this years’ new, yearly Citizen’s certification classes.

 

A.C.T. is very fortunate to be a vendor for Citizen’s, handling both Non-Cat (Daily) and Catastrophe claims.  We have adjusting positions available for Residential, Commercial, Sinkhole,  Liability, Team Lead, and Inside Examiners for both Daily and Cat claims.

 

The early predictions indicate the 2011 Hurricane Season will be more active than normal and there is a high likelihood that Florida will once again be in the bulls-eye.  Don’t let the less than active last couple of years lull you into a false sense of security. 

 

We could have another 2004 or 2005 season at any time and if you want to participate when it happens, you MUST attend one of the FREE, MANDATORY, Citizen’s Certification Classes we will be offering.

 

Unlike past years, Citizen’s is combining the Cat and Non-Cat classes into one session.  Even if you attended a Citizen’s class in the past, you have to be re-certified every year. 

 

We have scheduled five seperate Certification classses and smaller group sessions in Florida are possible at a later date, along with a possible Miami/Ft. Lauderdale meeting, if demand warrants.

 

To register, simply reply to this e-mail with the location you wish to reserve a seat in.  You will receive an e-mail confirmation.  Also, even if you are currently on our roster, you MUST go to our Website www.actioncatteam.com and visit the “Contact Us” page.  While there, fill out the On-Line Information sheet to ensure we have your current contact information and prior claims experience.  It will only take a couple of minutes to complete and is REQUIRED. 

You will be prompted to forward a resume’ to tom@actioncatteam.com and you will not be admitted into the meeting without us receiving your current resume’ in advance.  Examples of an acceptable resume’ will be sent with the tentative confirmation. 

 

Once you are confirmed to attend, we will send specific information as to the materials you will need to bring to these meetings.  In addition to a current resume’ a Background Check will be done on all adjusters.

 

Feel free to forward this to any adjusters you know that would like to join our Team.  Hope to see you soon.

 

Tom Nowakowski

President/Claim Operations Manager

Office:  800-516-6978

Cell:  940-452-0174

Fax:  207-226-5718

tom@actioncatteam.com

http://www.actioncatteam.com

 

 

 

 

Tallahassee, Florida

We traditionally make the Holiday Inn in Tallahassee one of our first Certification Class locations.  There are several hotels/motels nearby and this year, they have taken over ownership of the old Marie Livingstons Steakhouse that is on the property, and converted it into the Monroe Street Conference Center.  Our Meeting will be held inside the Monroe Street Conference Center.

Event Info

Saturday, February 12, 2011

8:00 AM – 5:00 PM  (Eastern Time)

2714 Graves Rd. Tallahassee, FL 32303

850-536-2005

 

There are special rates for the Holiday Inn, Comfort Inn, Days Inn if you say you are attending the Citizen’s Training for Action Cat Team.

 

 

 

 

Atlanta, Georgia

We had a GREAT turnout in Atlanta last year and we are happy to provide a location in the Atlanta area again for this year’s classes. 

The meeting will be at the Golden Corral restaurant meeting room.  There is no charge for the meeting, but the restaurant has given us use of the meeting room with the understanding that many of our attendees will want to eat lunch with them. The lunch is under $8.00. If you aren’t familiar with them, they offer one of the best buffets you can buy.  Refreshments will be provided throughout the day.

Event Info – 2 DIFFERENT MEETING DATES AVAILABLE

Tuesday, February 15th, 2011 OR Tuesday March 29th, 2011

9:00 AM – 5:00 PM  (Eastern Time)

2155 Riverside Parkway Lawrenceville, GA

 

There are several motels close by if you need one you can Google either Lawrenceville, Suwanee, or Norcross for the motels nearby.

 

 

 

 

Arlington, Texas

Arlington is convenient to several major cities around the Dallas/Ft. Worth area and our meeting there will be held at the LaQuina Inns and Suites.  They are offering rooms at special rates which  include breakfast and free airport shuttle service. 

 
Event Info

Saturday, February 26th, 2011

8:00 AM – 5:00 PM  (Central Time)

825 N. Watson Rd.  Arlington, TX 76011

817-640-4142

 

 

 

 

Tampa/St. Petersburg, Florida

Our meeting in the Tampa Bay area is conveniently located not too far off of the main bridge into St. Petersburg.  The Comfort Inn is also offering special rates if you say you are attending our Citizens Training Class.  A single room is $79.99 and 2 Double bed room is only $84.99 + tax.  Free Deluxe Continental breakfast is included.  Please mention “Citizen’s Training Class for Action Catastrophe Team” when you call.

Event Info

Saturday, March 5th, 2011

8:00 AM – 5:00 PM

2260 54th Ave North,  St. Petersburg, FL 33714

727-362-0075

 

 

 

 

Atlanta, Georgia (2nd Meeting Date in Atlanta)

We had a GREAT turnout in Atlanta last year and we are happy to provide a location in the Atlanta area again for this year’s classes. 

The meeting will be at the Golden Corral restaurant meeting room.  There is no charge for the meeting, but the restaurant has given us use of the meeting room with the understanding that many of our attendees will want to eat lunch with them. The lunch is under $8.00. If you aren’t familiar with them, they offer one of the best buffets you can buy.  Refreshments will be provided throughout the day.

Event Info – 2 DIFFERENT MEETING DATES AVAILABLE

Tuesday, February 15th, 2011 OR Tuesday March 29th, 2011

9:00 AM – 5:00 PM  (Eastern Time)

2155 Riverside Parkway Lawrenceville, GA

 

There are several motels close by if you need one you can Google either Lawrenceville, Suwanee, or Norcross for the motels nearby.