2012 Independent Adjuster Carrier Catastrophe Certification Workshops- Contact Eberls Claims Service for Information

January 30, 2012

I am frequently asked for the location and dates of upcoming Property and Auto carrier certification classes with carrier certifications as one of the top requests.

I highly recommend any independent adjuster seeking specific dates and locations contact Eberls Claims Service  who is a highly regarded independent adjusting firm. I know they have a training headquarters in Dallas and provide excellent courses for Xactimate Training by one of the handful of people who are actually a Certified Xactimate trainer by Xactware (Jennifer Whitaker).

I have many adjusters who are on their rosters who highly recommend Eberls. I have also supervised Eberl’s adjusters for many years when performing as a National Catastrophe manager for State Farm as well as a Field Team Manager so I feel very confident recommending them.

They can fill you in on the experience requirements, dates of upcoming  carrier certification exam dates.

Email Tina Lehman at Eberls at TLehman@Eberls.com to submit your resume and request information should you be looking for a Carrier Certification or other assignments as Eberls is also a Citizens of Florida  adjusting firm and I have no doubt respresent many other carriers providing you with an excellent opportunity to receive assignments given your experience level and professionalism meets their needs.

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TWIA- Texas Windpool- now offers 5 additional Claims Adjuster workshops in August and September 2011

August 10, 2011

We have just received a notice that Texas Windpool is offering 5 additional claims adjuster certification workshops in August and September 2011.

I am glad to see they are offering some outside of TX for your convenience. The following link also contains the information that you must be registered with one of the firms handling their claims and provides a website link for each firm.

It is my hope that you will consider the adjusting firms on that list who are ClaimSmentor sponsors which are Eberl Claims  and Crawford and Company (their KMConDemand.com) is also one of our sponsors. Four other names on the list are proactive participants on ClaimSmentor to include CNC-Resource, Pacesetter Claims, Wardlaw Claims, and NCA group.

Click HERE for the workshop and adjusting firm contact information. Please be sure to tell them you heard about this through ClaimSmentor since they are members too! We appreciate it!


Update on Results of Carrier Certification Poll- 750 Votes!/ Also- Updates on May and June Carrier Certification Classes you may be interested in

May 9, 2009

Remember our poll posted 2/13/09 created to survey independent adjusters on the value of carrier certification courses they took? Here is a link to it if you missed it:

https://dimechimes.wordpress.com/2009/02/13/independent-adjusters-participant-in-our-poll-on-carrier-certification-exams/

We had 750 total votes to different questions asked with some not so surprising results. The results tab does show at the bottom of the link. I think it goes without a doubt that independent adjusters are traveling far and wide to attend these carrier certification exams, incurring a large amount in expenses for travel and hotels to attend, and not gaining much value from them. Just take a  look at the findings thus far on information provided to process the entire claim such as additional living expenses and contents claim training!

 We’ll let the poll continue to run and take a final look at it a year from the date posted in February 2009.

As far as updates, we have seen some great things by way of improvement for independents by two carriers. For instance, Tower Hill Insurance  sure gets our first award for being independent adjuster friendly by providing the very first entirely online program for their certification course. According to the information we see on the AmCat website, it is first of all FREE and 2nd of all it is entirely online. Thank you Amcat and Tower Hill! Note also on the Amcat site they say that this also certifies you for the new FL insurer Royal Palm Insurance company.

Another big improvement is finding that there is a USAA class being offered as a stand alone class with a cost of only $50.00. We’d seen one at $25.00 in Chicago (by Allcat adjusting firm) this year but that wasn’t a convenient location for the majority of adjusters in TX and FL who work cats. We’d also seen it offered by Eberls this year FREE. I’m thankful to see these stand alone offers at no charge or at these minimal prices. Two earlier this year had been offered at $300.00 because they were included as part of an adjusting firm seminar so there was an entrance fee for the whole conference.

As anyone who follows us on ClaimSmentor knows, we aren’t fans of fees being charged by adjusting firms for required carrier certification class and exam. If there is to be an expense I strongly feel it should be incurred by the carrier who could present these at field claim office locations throughout the US at no charge yet they all continue to insist that the exams be hosted by adjusting firms they select to handle their claims. Try looking at any of the carrier websites and I only know of one who even mentions who the firms are that they use (State Farm and Citizens of FL). They should also provide enough staff to get present these at central locations nationwide. One of the major carrier in fact only designates ONE- yes ONE- staff manager that must attend all carrier certification classes thus it is next to impossible for the assigned adjuster firms to book theirs even when they do service their claims. It makes it kind of hard to have adjusters available if they can’t get into the classes! I’d like to name this carrier as it is so ridiculous but I try to keep things positive around here as commenting on the industry as a whole versus pointing the finger at  one firm or carrier individually. It’s not easy sometimes! (Smile!)

On the negative side of things, we were told in April that one of the major carriers is now insisting that their adjusting firms not use their company name on any blogs or forum posts or other websites to advertise their upcoming training. That is utterly ridiculous. If an independent adjuster does not know who handles a specific carrier, they would have no way of searching on line to find where to get the carrier class if the carrier’s name is never mentioned. Geez…..I still say we have not run out of independent adjusters (check the Department of Insurance licensed adjuster numbers if you doubt it)- it is just that the independent adjusters can’t jump through the hoops in the “where is waldo claims game” as I’ve written about before in the Claims Organization Blame Game blog here:

Organization Chart for the Claims Handling Blame Game- A Humorous Graph -A Serious Look at Claim Bad Faith Issues « Dimechimes ClaimSmentor Adjuster Information Blog

I will give you one hint on which carrier won’t let the adjusting firms mention their name anymore but if IDL means anything to you as an experienced adjuster- you know which carrier I’m talking about!! Here’s a link to just one of the four firms now offering “IDL” training (a big thumbs down for this new carrier requirement: click here to view.

Well- Here are my favorite picks for carrier certifications coming up for May and June 2009. If your adjusting firm would like to be added to our Carrier Certification Forum  where we list all upcoming classes  we know about on ClaimSmentor for our members just give me a shout with a copy of the info on your class for participants so they can register.  We are going to begin posting them all as well here on the blog due to the large number of search engine hits our blog gets on carrier certifications ….I’m sure from adjusters who are looking for them! We hope these links are helpful to adjusters following this blog:

1) Tower Hill Carrier Certification Class: Amcat Adjusting firm http://www.amcatusa.com/edcenterpage.htm

2) Royal Palm Carrier Certification Class: http://www.amcatusa.com/edcenterpage.htm I also know CNC-Resource  out of Mobile AL does the Royal Palm certification exam as well http://www.cnc-resource.com/

3) USAA Carrier Certification Class: http://www.amcatusa.com/edcenterpage.htm

Claim Conference- A BIG THANK YOU TO CRAWFORD AND COMPANY– 5 days of FREE training to include Carrier certification for Cypress Insurance in FL.  We are very hopeful that their conference sets the standards for all adjusting firm standards. By providing this seminar FREE it makes it possible for all independents who need to update their training to attend. Many have not been out to work since they came home from Hurricane Ike in late December or so or worked very few weeks on some of the recent wind or hail storms.

4) Crawford and Company  upcoming 5 day Claim Conference for adjusters training- FREE in Atlanta, GA and Dallas, TX (even includes FREE estimate classes-what a savings over paying for individual Xactimate, etc classes!). Here’s the direct link to all of the Claims conference Information for these two events:

http://campaign.constantcontact.com/render?v=001hRjX8u7LYNeTNL-m4QHmS84XKHpHfs6NPdUrMiwwl3DVODjvBHmQfGxY6S5P0BAZtXA_9ETJotMZ8qvZqOtGQKRXl10RCfoJXhpcsK4e0vt0SXdiTK7UiZQHpOWRs3iCNEJmMIJNeeeB6v3t1i2VOQ%3D%3D

NFIP Certification- here’s another chance for 15.00 if you missed all of the ones provided directly by Fema over at CNC-Resource in Mobile. 5/14 and 5/15 in Mobile www.cnc-resource.com .

If your not yet a ClaimSmentor member and wish to join to find all other carrier certifications coming up, you can view the link to join us at the bottom of our home page there or on the About US tab on this blog link.

If you are still looking for Citizens of FL Daily and/or Catastrophe trainings to certify to handle there claims in 2009, here is the link to our former post providing the names of the 30 selected firms:

https://dimechimes.wordpress.com/2009/02/19/citizens-of-fl-board-approves-selection-of-30-selected-adjusting-firms-see-list-here-with-websites/

The feedback I’ve gotten from attendees at all of the Citizens required training is that they are real nap takers! The adjusters certainly are not seeing any improvement over their online classes they did in 07 versus the new face to face requirements. Also- it will take an entirely seperate blog to discuss the huge disaster with Citizens stating adjusters have to be appointed by one adjusting firm although the independent has no clue which of the firms will end up getting assignments. The Fl Dept of Ins allows independent adjusters to be self appointed. They are NOT required to appointed by an independent adjusting firm- atleast when we got research and opinions on this from Dr Birzon at UCF Insurance Department who helps us with licensing issues. We are looking into this new Citizens requirement and will post more on the Citizens class topics next week. The first thought that comes to mind is that Citizens is sure taking the “independent” status out of the equation and making them more of an “employee” but we shall see with further research! It is very disturbing to independent adjusters who work for many different adjusting firms and don’t want that information known to other firms. It’s a real mess. I’ve gotten more phone calls over this issue than any issues since a major hurricane hit!

 

Here are links to several prior blogs we’ve written on the subject of Carrier Certifications you should also view:

  1. Organization Chart for the Claims Handling Blame Game- A Humorous Graph -A Serious Look at Claim Bad Faith Issues « Dimechimes ClaimSmentor Adjuster Information Blog Says:
    March 7, 2009 at 12:03 PM | Reply   edit[…] […]
  2. Nationwide Insurance, Homewise Insurance, ANPAC Insurance Carrier Certifications Coming Up in March 2009 « Dimechimes ClaimSmentor Adjuster Information Blog Says:
    February 18, 2009 at 11:39 AM | Reply   edit[…] Independent Adjusters- Participate in our poll on Carrier Certification Exams […]
  3. Dimechimes Says:
    February 13, 2009 at 6:02 PM | Reply   editSee our blog written about Carrier Certifications in the past few months addressing these questions:https://dimechimes.wordpress.com/2008/05/01/insurance-carrier-claim-certifications-where-do-you-test-for-them-much-improvement-needed-in-the-process-of-certifying-independent-adjusters/We will leave this poll open for 30 days
  4. Insurance Carrier Claim Certifications- Where Do you Test for Them? Much Improvement Needed in the Process of Certifying Independent Adjusters « Dimechimes ClaimSmentor Adjuster Information Blog Says:
    February 13, 2009 at 5:59 PM | Reply   edit[…] https://dimechimes.wordpress.com/2009/02/13/independent-adjusters-participant-in-our-poll-on-carrier-... […]

Have a great weekend!


Adjusters….Do you need your Nationwide Catastrophe Certification? FREE Class Next Week

June 11, 2008

 

We had previously written about the need for experienced adjusters to obtain their carrier certifications in this blog:

https://dimechimes.wordpress.com/2008/05/01/insurance-carrier-claim-certifications-where-do-you-test-for-them-much-improvement-needed-in-the-process-of-certifying-independent-adjusters/

We are assisting an adjusting firm who needs additional independents for standby for Nationwide catastrophes. They are holding their Nationwide Certification next week in Charlotte, NC. The class is FREE and includes certification for Homewise ( a FL carrier who bought out some Citizens policies) and for American Integrity. According to the claim manager, Nationwide must have a manager present the training so they cannot just schedule these certification classes wherever and whenever they wish.

If you need your Nationwide Certification and are available to attend class next week in Charlotte, NC on 6/20/08 or 6/21/08 (your option of either day), please email me at  our staffing firm, Dimechimes Claims Staffing and Claim Training, with your resume, 2 references and your choice of the two dates so we can get you registered. YOU MUST HAVE TWO YEARS OF CLAIMS EXPERIENCE TO SIT FOR THE EXAM according to the Claims Manager we are working with.

We will send those who confirm they can attend all information on the class. Once we get you registered you will also receive the entire training day’s agenda and information to give you an idea of  what you need to study for the exams that day.

We look forward to seeing many of you there!

If you already have your Nationwide Catastrophe Certification and wish to be considered for catastrophe deployment opportunities, please forward your resume, 2 references, and the specific information on the approximate date you passed the certification exam as well as the name of the adjusting firm you certified with so our client can confirm your record with nationwide for approval to deploy you on new assignments.


NFIP (National Flood) 2008 Adjuster Certification Classes are now posted!

December 12, 2007

***Update 2/5/09- They have changed the link to the 2009 NFIP workshop class list for adjuster- read about it here:

https://dimechimes.wordpress.com/2009/02/05/have-you-registered-for-your-2009-nfip-adjuster-certification-class/

Here is the direct link to the classes being held January-May 2008 at a cost of $10.00. All of the information is available on their site. Here is a copy:

http://www.fema.gov/business/nfip/clmpres_sch.shtm

2008 NFIP Claims Presentation Schedule
REGISTRATION FORM (PDF 13 KB, TXT 1 KB).

PRESENTATION 1
Place: Lanham, MD
Date: Wednesday, January 16, 2008
Time: 8:30 am
Location: GreenTec IV
7700 Hubble Drive
301-794-2220 (for directions only)
Registration Deadline: Wednesday, January 2, 2008

PRESENTATION 1a
Place: Lanham, MD
Date: Thursday, January 17, 2008
Time: 8:30 am
Location: GreenTec IV
7700 Hubble Drive
301-794-2220 (for directions only)
Registration Deadline: Thursday, January 3, 2008

PRESENTATION 2
Place: Ontario, CA
Date: Tuesday, January 29, 2008
Time: 8:30 am
Location: Ontario Convention Center
2000 Convention Center Way
909-937-3000 (for directions only)
Registration Deadline: Tuesday, January 15, 2008

PRESENTATION 3
Place: Concord, CA
Date: Thursday, January 31, 2008
Time: 8:30 am
Location: Centre Concord
5298 Clayton Road
925-671-3466 (for directions only)
Registration Deadline: Thursday, January 17, 2008

PRESENTATION 4
Place: Lynnwood, WA
Date: Monday, February 4, 2008
Time: 8:30 am
Location: Lynnwood Convention Center
3711 196th Street SW
425-778-7155 (for directions only)
Registration Deadline: Monday, January 21, 2008

PRESENTATION 5
Place: Jacksonville, FL
Date: Thursday, February 7, 2008
Time: 8:30 am
Location: Marriott Jacksonville
4670 Salisbury Road
904-296-2222 (for directions only)
Registration Deadline: Thursday, January 24, 2008

PRESENTATION 6
Place: Tampa, FL
Date: Monday, February 11, 2008
Time: 8:30 am
Location: USAA
17200 Commerce Park Blvd.
813-632-4000 (for directions only)
Registration Deadline: Monday, January 28, 2008
ABSOLUTELY NO WALK-INS & NO SMOKING ALLOWED AT THIS FACILITY!

PRESENTATION 6a
Place: Tampa, FL
Date: Tuesday, February 12, 2008
Time: 8:30 am
Location: USAA
17200 Commerce Park Blvd.
813-632-4000 (for directions only)
Registration Deadline: Tuesday, January 29, 2008
ABSOLUTELY NO WALK-INS & NO SMOKING ALLOWED AT THIS FACILITY!

PRESENTATION 7
Place: Sunrise, FL
Date: Thursday, February 14, 2008
Time: 8:30 am
Location: Holiday Inn & Suites
3003 North University Drive
954-748-7000 (for directions only)
Registration Deadline: Thursday, January 31, 2008

PRESENTATION 8
Place: South Barrington, IL
Date: Tuesday, February 26, 2008
Time: 8:30 am
Location: Allstate Insurance Company
51 West Higgins Road
847-551-2058(for directions only)
Registration Deadline: Tuesday, February 12, 2008

PRESENTATION 9
Place: Carolina, PR
Date: Friday, February 29, 2008
Time: 8:30 am
Location: Embassy Suites
8000 Tartak Street
787-791-7776 (for directions only)
Registration Deadline: Friday, February 15, 2008

PRESENTATION 10
Place: Metairie, LA
Date: Monday, March 3, 20087
Time: 8:30 am
Location: Jefferson Parish Library
4747 West Napoleon Ave.
504-849-8817 (for directions only)
Registration Deadline: Monday, February 18, 2008

PRESENTATION 10a
Place: Metairie, LA
Date: Tuesday, March 4, 2008
Time: 8:30 am
Location: Jefferson Parish Library
4747 West Napoleon Ave.
504-849-8817 (for directions only)
Registration Deadline: Tuesday, February 19, 2008

PRESENTATION 10b
Place: Metairie, LA
Date: Wednesday, March 5, 2008
Time: 8:30 am
Location: Jefferson Parish Library
4747 West Napoleon Ave.
504-849-8817 (for directions only)
Registration Deadline: Wednesday, February 20, 2008

PRESENTATION 11
Place: St. Peters, MO
Date: Friday, March 7, 2008
Time: 8:30 am
Location: Holiday Inn Select St. Peters/St. Charles
4341 Veterans Memorial Pkwy.
636-928-1500 (for directions only)
Registration Deadline: Friday, February 22, 2008

PRESENTATION 12
Place: South Haven, MS
Date: Tuesday, March 11, 2008
Time: 8:30 am
Location: DeSoto Civic Center
4560 Venture Drive
888-280-9120 (for directions only)
Registration Deadline: Tuesday, February 26, 2008

PRESENTATION 13
Place: Pittsburgh, PA
Date: Thursday, March 13, 2008
Time: 8:30 am
Location: Radisson Hotel Pittsburgh Green Tree
101 Radisson Drive
412-922-8400 (for directions only)
Registration Deadline: Thursday, February 28, 2008

PRESENTATION 14
Place: San Antonio, TX
Date: Tuesday, March 18, 2008
Time: 8:30 am
Location: Henry B. Gonzalez Convention Center
200 E. Market St.
877-504-8895 (for directions only)
Registration Deadline: Tuesday, March 4, 2008

PRESENTATION 15
Place: Humble, TX
Date: Wednesday, March 19, 2008
Time: 8:30 am
Location: Humble Civic Center
8233 Will Clayton Pkwy
281-446-4140 (for directions only)
Registration Deadline: Wednesday, March 5, 2008

PRESENTATION 16
Place: Ft. Worth, TX
Date: Thursday, March 20, 2008
Time: 8:30 am
Location: Tarrant County College
5301 Campus Drive
817-515-4167 (for directions only)
Registration Deadline: Thursday, March 6, 2008

PRESENTATION 17
Place: Randolph, MA
Date: Wednesday, March 26, 2008
Time: 8:30 am
Location: Holiday Inn Boston Randolph
1374 North Main Street
781-961-1000 (for directions only)
Registration Deadline: Wednesday, March 12, 2008

PRESENTATION 18
Place: Lake Success, NY
Date: Thursday, April 3, 2008
Time: 8:30 am
Location: Allstate Insurance Company
1111 Marcus Street
516-574-5900 (for directions only)
Registration Deadline: Thursday, March20, 2008

PRESENTATION 19
Place: Branchville, NJ
Date: Monday, April 7, 2008
Time: 8:30 am
Location: Selective Insurance
40 Wantage Avenue
3877-348-0552 (for directions only)
Registration Deadline: Monday, March 24, 2008

PRESENTATION 20
Place: Charleston, WV
Date: Wednesday, April 10, 2008
Time: 8:30 am
Location: Charleston Civic Center
200 Civic Center Drive
304-345-1500 (for directions only)
Registration Deadline: Wednesday, March 27, 2008

PRESENTATION 21
Place: Norfolk, VA
Date: Monday, April 14, 2008
Time: 8:30 a.m.
Location: USAA
5800 Northampton Blvd.
800-531-8222 (for directions only)
Registration Deadline: Monday, March 31, 2008
ABSOLUTELY NO WALK-INS & NO SMOKING ALLOWED AT THIS FACILITY!

PRESENTATION 22
Place: Greenville, NC
Date: Thursday, April 17, 2008
Time: 8:30 a.m.
Location: Greenville Convention Center
303 SW Greenville Blvd.
252-321-7971 (for directions only)
Registration Deadline: Thursday, April 3, 2008

PRESENTATION 22a
Place: Greenville, NC
Date: Friday, April 18, 2008
Time: 8:30 a.m.
Location: Greenville Convention Center
303 SW Greenville Blvd.
252-321-7971 (for directions only)
Registration Deadline: Friday, April 4, 2008

PRESENTATION 23
Place: Cayce, SC
Date: Thursday, May 1, 2008
Time: 8:30 am
Location: South Carolina Farm Bureau
754 Knox Abbot Dr.
803-936-4290 (for directions only)
Registration Deadline: Thursday, April 17, 2008

PRESENTATION 23a
Place: Cayce, SC
Date: Friday, May 2, 2008
Time: 8:30 a.m.
Location: South Carolina Farm Bureau
754 Knox Abbot Dr.
803-936-4290 (for directions only)
Registration Deadline: Friday, April 18, 2008

PRESENTATION 24
Place: Mobile, AL
Date: Thursday, May 8, 2008
Time: 8:30 a.m.
Location: Cottage Hill Baptist Church
4255 Cottage Hill Rd.
251-660-2422 (for directions only)
Registration Deadline: Thursday, April 24, 2008

Last Modified: Monday, 03-Dec-2007 14:33:15 EST

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http://www.fema.gov/business/nfip/ca1.shtm

2008 NFIP Claims Presentations
How to Register for a Claims Presentation

In 2008, the NFIP Bureau and Statistical Agent will offer 24 Claims Presentations in cities throughout the country. They will be conducted between January 16 and May 8, so that an adequate number of flood-certified adjusters will be available before “hurricane season’ begins on June 1.

Advance registration is required. You must register by mail; you must pay the $10.00 fee with a check or money order made payable to: National Flood Insurance Program. Do not send cash. Your registration and payment must be received by the registration deadline date for the session that you choose. Your registration will not be accepted after that date.

No space will be reserved until payment has been received. Refunds and changes of session cannot be granted. Registrations are nontransferable.

Please do not call the NFIP Bureau and Statistical Agent about the status of your registration. We will mail an acknowledgement of receipt to the address that you provide on the Registration Form (PDF 13 KB, TXT 1 KB).

**************

Here’s the registration form:

http://www.fema.gov/pdf/nfip/clmpres_reg.pdf

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Please submit an updated resume when you have completed your 2008 NFIP Certification as we maintain seperate rosters of NFIP certified adjusters for special requests for flood certified adjusters. Please submit your cert# and information on the certs applicable for personal and or commercial lines.

We’ve had many interesting forum discussions the past few years about the National Flood program requirement that requires four years of experience to receive the certification. My personal opinion is that since the class is so reasonably priced at $10.00 it is worth registering for the class if you are an adjuster with less than four years just so you have a clearer understanding of what the flood policy provides as far as coverages. We have also had many newer adjusters with agency backgrounds and construction backgrounds who were approved by NFIP for their certification with less than four years of experience. Others are of the opinion that newer adjusters should not register as they are taking spots for more   experienced adjusters. I don’t think that is the case at all as NFIP offers certification classes at other locations such as the special classes Pilot held last year as well as the National Association of Catastrophe Adjusters convention holding classes at the 2007 convention.

These classes do fill up quickly so I wouldn’t wait for the after the holidays to get your registration form sent in along with your payment if your interested in obtaining your 2008 flood certification.