The 2012 National Flood Insurance Claims Adjuster Workshops are now up-Schedule yours today!

January 20, 2012

NFIP has the claims adjuster workshops now up for your registration purposes for the required 2012 NFIP Claims Adjuster Flood Certification workshops. Here’s the link: click here

 


FEMA sets the 2011 NFIP Adjuster Workshop Schedule- Released 12/31/2010

December 31, 2010

I received the following information via email from FEMA today with the schedule for the 2011 NFIP certification workshops. I used the link to the training website and they are not yet up on the website so here is the info:

    2011 Adjuster Seminar Schedule

Registration for the 2011 NFIP Adjuster Certification Workshops is now open. Adjusters seeking to renew certification must attend an NFIP Adjuster Certification Workshop. Adjusters seeking to become certified or upgrading their certification must attend the certification workshop and also submit an Adjuster Certification Application, (FF81-110). This form can be found at www.fema.gov.

Below please find this year’s workshop schedule with links to each sponsor’s registration site. Please direct questions related to registration to the appropriate sponsor for your chosen workshop. Contact information for the sponsors can be found by following the registration links listed here.

To be notified of additional workshops that may be scheduled, please sign to up receive email Bulletins at www.govdelivery.com.

Seminars are from 8:30am-4:30pm. Sign-in begins at 8:00am.

 
 
DATE
CITY
VENUE NAME
REGISTRATION
Jan 10
Daytona Beach, FL
35th Annual NACA Convention
Convention Registration Required
Register Here
Jan 27
Houston, TX
2011 Windstorm Insurance Conference
Convention Registration Required
Register Here
Feb 3
Tampa, FL
Tampa Convention Center
Feb 9
Sunrise, FL
Holiday Inn Suites
Mar 3
Syracuse, NY
Oncenter Complex
Mar 8
Stamford, CT
Holiday Inn
Mar 17
Humble, TX
Humble Civic Center
Mar 21
Des Moines, IA
Embassy Suites on the River
Mar 31
Southaven, MS
Desoto Civic Center
Apr 6
O’Fallon IL
The Regency Conference Center
Apr 8
Pittsburgh, PA
Doubletree Hotel, City Center
Apr 11
Lexington, KY
Kentucky Theater
Apr 13
Cayce, SC
South Carolina Farm Bureau
Apr 19
Kenner, LA
The Ponchartrain Center
Apr 21
Virginia Beach, VA
Doubletree Hotel, Virginia Beach
Apr 26
Hammond, IN
Ramada Conference Center
May 4
Orlando, FL
Loews Portofino Bay Hotel
May 9
Jacksonville, FL
Marriott Jacksonville
May 17
Sacramento, CA
Radisson Hotel, Sacramento
May 19
San Diego, CA
San Diego Conference Center
May 21
Waco, TX
Wardlaw Claims Service
May 23
Seattle, WA
Embassy Suites, Tacoma Airport
May 25
Mobile, AL
Mobile Convention Center

Coming in July 2010- The ANFI- Associates in National Flood Insurance Designation through AICPCU

May 14, 2010

http://www.aicpcu.org has recently announced a new designation that will be equally as important as the AIC designation.  It is for adjusters interested in handling flood claims.

The name of the designation is ANFI – Associates in National Flood Insurance. It is to be available beginning in July 2010 as a 3 part course. Here is a link to it as well as to the AIC designation we’ve previously discussed in several prior blogs.  I have completed AIC and all but my last part of CPCU and the information gained has been of significant value throughout my claims career. These designations are especially important should you be looking to advance in staff claims opportunities as continuing insurance education is usually preferred for staff claim and staff management positions.

Here are the links:

ANFI designation: http://www.aicpcu.org/comet/programs/anfi/anfi.htm
AIC designation: http://www.aicpcu.org/comet/programs/aic/aic.htm

We also published a blog entry just yesterday on universities also offering degrees in insurance. I highly recommend pursuing this if you are serious about a career in claims as it opens many avenues. The AICPCU program has been accepted by most universities to award college credit for these designations such as AIC, ANFI, and CPCU as well so your completing several important continuing education goals at the same time. I see you already have a degree but Ill post the link anyway for others viewing this topic which may not have a Bachelors Degree.

Here is a link to the blog:

https://dimechimes.wordpress.com/2010/05/13/universities-offering-insurance-degrees-where-to-get-yours-for-a-staff-career-in-claims-adjusting-or-claim-management/

We also had an article published by Claims Education Magazine in their Winter 2008 publication titled “Luck- Where Preparation Meets Opportunity in 2008 that also provides information and links to how to obtain college credit for your AICPCU completed courses. Here is a link to that article:

http://www.claimseducationmagazine.com/pdfs/CEM_Winter_08_v1.pdf


Register now for your 2010 NFIP Adjuster Flood Certification Workshop- all info here

December 31, 2009

We will be posting many 2010 Claim Conferences and Adjuster Seminars next week in the ClaimSmentor Forums. If you know of any coming up, please email a link to the information to Debbie@Dimechimes.com and we’ll include this information in our ClaimSmentor Forums and Certification class lists for 2010.

In the meantime, I didn’t want to wait to get this 2010 NFIP Adjuster workshop schedule posted since their is a new website location for it for 2010:

http://www.nfipiservice.com/training/schedule_adjusters.html

For FAQ on the NFIP claims adjuster certification-here is another useful link:

http://www.nfipiservice.com/training/adjustercert.html

I will be attending the January workshop in Jacksonville, FL…..should you be also, let me know so we can meet there!


Nationwide Insurance Proposes One policy covering Wind and Flood Coverage

June 26, 2008

Nationwide Insurance is proposing a new policy covering the peril of flood and wind coverage. There are several news stories out on the issue as well as information Nationwide has now published on their website.

Would this not be fantastic news for adjusters? All of us who have had to make the determination after a hurricane attributing damage to wind and flood know the difficulty doing so. I am curious if the policy is written based on the posted information how adjusters would be trained and certified to handle the claims. Presently, Nationwide does have an independent adjuster certification exam. Flood claims are presently covered by NFIP requiring independent adjusters who have successfully obtained their flood certification. We’ll post more later as this information becomes available.

Here is the link to all of the news on the Enhanced Homeowners Policy as posted on the  Nationwide website: click here

Here is a link to the AP article advising Nationwide has petitioned Congress for permission to sell this policy:  click here

We continue to staff for an adjusting firm who is a Nationwide vendor and we do have a waiting list for adjusters waiting to take the next Nationwide certification class with them. If you need the Nationwide Independent adjuster certification exam and would like to be notified of the next class, submit your resume verifying a minimum of two years of adjusting experience to Dimechimes Claims Staffing and Claim Training (contact info on About page here on blog)  and we will notify you of the next scheduled certification class and testing.


State Farm Seeks Dismissal on Rigsby False Claim Act/KLG update/ Levee Break (Sher) decision including Overhead and Profit issues

April 9, 2008

It sure is difficult to get to work these past few days with all of the breaking claims news involving Katrina cases.

First we have developments with State Farm’s move to have the Rigsby Whistleblower (False Claim Act )case dismissed, the attorneys removed which actually comes as no surprise after the decision last week that the Katrina Litigation Group (KLG which picked up where SKG- Scruggs Katrina Group left off) could not represent the remaining policyholders on their pending claims nor could the Rigsby documents any longer be used. The surprising news which also should have been anticipated was that State Farm says they have filed a counter suit against them. If you missed the news last week which I didn’t have time to blog about on those actions- just view this topic and this carrier press release to catch up to speed on the court decision on the Rigsby’s and the KLG.

State Farm has released much information including information from the Rigsby’s depositions along with many court documents. Here is a link to their site with more documents than I’ve seen released on any of the blogs and forums thus far (thank you State Farm!):

http://www.statefarm.com/about/media/media_releases/rigsby.asp

I have to say that I am very pleased to see several of the insurance carriers posting their side of these stories/hot topics in the news with links to documents and their summary of the carrier position. Years ago when a staff manager, I found it very frustrating when you’d read bad press and could only speak “talking points”  and I often wondered why a carrier wouldn’t respond with more details than the very limited press releases. Things have changed post Katrina I feel sure due to today’s internet environment to include blogs,  forums, and in response to policyholder attorneys posting their side of the story on their websites. Their posts are most helpful to independents who have a very hard time locating information to keep up to date with developments on major hot claim topics and cases between assignments and this is going far to help educate us all rather than just reading bad press in non insurance related news articles, forums, and blogs.

One comment …. I hope the carriers do a better job at maintaining the archived stories on their websites rather than untimely removing them as MS AG Jim Hood did in December 2007 with his web redesign taking down many documents he had up against the carrier. If you missed it, here’s a news story that ran about his site taking down the documents( it’s by www.legalnewsline.com run Dec 2007). Leaves you to ask the question- why? I’ve heard folks guesses which include this was within weeks of Trent Lott’s retirement and the Scruggs indictments. Is there something he didn’t want us to view any longer? I have no idea but the timing is certainly interesting. Also- wasn’t it January 2008 (yes it was- here is a news story that ran when this happened at www.insurancejournal.com and here is a link to that story here when he reopened the criminal investigation against the carrier? Something he didn’t want them to be able to link to any longer? Again, no idea! In addition. many of the links in forum blogs that were connected to the Scruggs Katrina group no longer work since they have pulled that site down now making it frustrating I’m sure for folks trying to read through former blogs that contained links to any of those documents referred to in posts.

In addition to reading State Farm’s official website with all of the documents you could want to read, run over to Rossmiller’s insurance coverage blog here for great details and opinions from an Insurance carrier attorney point of view, over here to FOLO for more outstanding information. I particularly enjoyed the Folo comment on the release of an aircraft carrier group of court filings having grown up myself as a Navy brat with my dad serving on numerous aircraft carriers so it was quite easy to envision the author’s description. Once you view the State Farm link above and see all the documents- no doubt you’ll agree with the comparison! Finally, the Sun Herald has several news stories up on the topic to include a quote by a Rigsby attorney you’ll definitely not want to miss-here on page 2 of the story. There are links in the story to about 4 other stories they’ve done on the case as well.

Before I move on to the Sher case, I want to point out this comment on the State Farm press release “State Farm has filed a counterclaim against the Rigsbys seeking damages for their admitted, unauthorized, theft of information from State Farm, in violation of the federal Computer Fraud and Abuse Act.” I didn’t know what that act was so doing a search for more information, I found this article by a law firm out of FL which addresses it and shows the fines and the departments having a right to investigate the fraud and abuse: click here to view it. I am curious if the Rigsby’s did this with several attorneys present as the State Farm site info says, would those other participants also be held to this act? Would the Rigsby’s then have an action they can file against the folks that were there acting as their counsel who didn’t tell them about this act or what they were getting themselves in to? It looks like this allegation if upheld will lead to years of more news on these issues, possible fines and sentencing depending on the subsections violated if this located article is up to date. It looks like there is MUCH we still don’t know about what really happened and when (see blog discussions and court docs- did they first meet with Scruggs in Feb 06, Dec 05, Oct 05…when?)

The second major claims news story deals with the levee break decision in the Sher case. Many of the blogs are reporting on the decision but not commenting on a concern many of us in claims have regarding the decision on page 25 where the judge allows 25% for overhead and profit and 20% for basically unforeseen contingency damages due to “unopposed” testimony of the insureds expert. Page 25 also discusses comments about “water hammer” damage which after over 30 years in claims, I have not heard that term used from the claims side. Someone want to enlighten us on that? Going back to the overhead and profit issues and trying to figure out why Lafayette’s Insurance counsel  did not oppose the plaintiff expert testimony, I am curious if that was a calculated move due to the other overhead and profit suit I posted about (click here) on the 20% standard used for overhead and profit on insurance claims by most carriers? They may have just preferred to let this particular claim settle and then those decisions be addressed under the other suit which named numerous carriers. I’d have to go back and look at that to see if Lafayette was one of them but in any case, it would be strictly a guess only. I tried to find the volume referred to by the judge in the  Louisiana Office of State Facility Planning and Control and couldn’t find it on a google search but did find an instruction memo they did release about hurricane damage to state buildings here written in Sept 2005 after Rita and it sure doesn’t sound like they  were letting contractors by with just adding 20% for contingency damages and expenses when you read their comments about inspections on contractors estimates and inspections required on the progress on repair projects. Without being able to review the exact Volume referred to by the plaintiff’s expert as discussed by the judge in his decision, it sure is hard to understand what that has to do with insurance practices and general insurance claim settlement standards isn’t it? You will find the entire decision ruling on the validity of the  flood policy exclusion language on the Sher case here at Rossmiller’s blog on the Sher decision as well as his supplemental blog adding more information found here.

All input appreciated on these cases and the overhead and profit issues addressed by the Sher decision. Just reply below.


NFIP (National Flood) 2008 Adjuster Certification Classes are now posted!

December 12, 2007

***Update 2/5/09- They have changed the link to the 2009 NFIP workshop class list for adjuster- read about it here:

https://dimechimes.wordpress.com/2009/02/05/have-you-registered-for-your-2009-nfip-adjuster-certification-class/

Here is the direct link to the classes being held January-May 2008 at a cost of $10.00. All of the information is available on their site. Here is a copy:

http://www.fema.gov/business/nfip/clmpres_sch.shtm

2008 NFIP Claims Presentation Schedule
REGISTRATION FORM (PDF 13 KB, TXT 1 KB).

PRESENTATION 1
Place: Lanham, MD
Date: Wednesday, January 16, 2008
Time: 8:30 am
Location: GreenTec IV
7700 Hubble Drive
301-794-2220 (for directions only)
Registration Deadline: Wednesday, January 2, 2008

PRESENTATION 1a
Place: Lanham, MD
Date: Thursday, January 17, 2008
Time: 8:30 am
Location: GreenTec IV
7700 Hubble Drive
301-794-2220 (for directions only)
Registration Deadline: Thursday, January 3, 2008

PRESENTATION 2
Place: Ontario, CA
Date: Tuesday, January 29, 2008
Time: 8:30 am
Location: Ontario Convention Center
2000 Convention Center Way
909-937-3000 (for directions only)
Registration Deadline: Tuesday, January 15, 2008

PRESENTATION 3
Place: Concord, CA
Date: Thursday, January 31, 2008
Time: 8:30 am
Location: Centre Concord
5298 Clayton Road
925-671-3466 (for directions only)
Registration Deadline: Thursday, January 17, 2008

PRESENTATION 4
Place: Lynnwood, WA
Date: Monday, February 4, 2008
Time: 8:30 am
Location: Lynnwood Convention Center
3711 196th Street SW
425-778-7155 (for directions only)
Registration Deadline: Monday, January 21, 2008

PRESENTATION 5
Place: Jacksonville, FL
Date: Thursday, February 7, 2008
Time: 8:30 am
Location: Marriott Jacksonville
4670 Salisbury Road
904-296-2222 (for directions only)
Registration Deadline: Thursday, January 24, 2008

PRESENTATION 6
Place: Tampa, FL
Date: Monday, February 11, 2008
Time: 8:30 am
Location: USAA
17200 Commerce Park Blvd.
813-632-4000 (for directions only)
Registration Deadline: Monday, January 28, 2008
ABSOLUTELY NO WALK-INS & NO SMOKING ALLOWED AT THIS FACILITY!

PRESENTATION 6a
Place: Tampa, FL
Date: Tuesday, February 12, 2008
Time: 8:30 am
Location: USAA
17200 Commerce Park Blvd.
813-632-4000 (for directions only)
Registration Deadline: Tuesday, January 29, 2008
ABSOLUTELY NO WALK-INS & NO SMOKING ALLOWED AT THIS FACILITY!

PRESENTATION 7
Place: Sunrise, FL
Date: Thursday, February 14, 2008
Time: 8:30 am
Location: Holiday Inn & Suites
3003 North University Drive
954-748-7000 (for directions only)
Registration Deadline: Thursday, January 31, 2008

PRESENTATION 8
Place: South Barrington, IL
Date: Tuesday, February 26, 2008
Time: 8:30 am
Location: Allstate Insurance Company
51 West Higgins Road
847-551-2058(for directions only)
Registration Deadline: Tuesday, February 12, 2008

PRESENTATION 9
Place: Carolina, PR
Date: Friday, February 29, 2008
Time: 8:30 am
Location: Embassy Suites
8000 Tartak Street
787-791-7776 (for directions only)
Registration Deadline: Friday, February 15, 2008

PRESENTATION 10
Place: Metairie, LA
Date: Monday, March 3, 20087
Time: 8:30 am
Location: Jefferson Parish Library
4747 West Napoleon Ave.
504-849-8817 (for directions only)
Registration Deadline: Monday, February 18, 2008

PRESENTATION 10a
Place: Metairie, LA
Date: Tuesday, March 4, 2008
Time: 8:30 am
Location: Jefferson Parish Library
4747 West Napoleon Ave.
504-849-8817 (for directions only)
Registration Deadline: Tuesday, February 19, 2008

PRESENTATION 10b
Place: Metairie, LA
Date: Wednesday, March 5, 2008
Time: 8:30 am
Location: Jefferson Parish Library
4747 West Napoleon Ave.
504-849-8817 (for directions only)
Registration Deadline: Wednesday, February 20, 2008

PRESENTATION 11
Place: St. Peters, MO
Date: Friday, March 7, 2008
Time: 8:30 am
Location: Holiday Inn Select St. Peters/St. Charles
4341 Veterans Memorial Pkwy.
636-928-1500 (for directions only)
Registration Deadline: Friday, February 22, 2008

PRESENTATION 12
Place: South Haven, MS
Date: Tuesday, March 11, 2008
Time: 8:30 am
Location: DeSoto Civic Center
4560 Venture Drive
888-280-9120 (for directions only)
Registration Deadline: Tuesday, February 26, 2008

PRESENTATION 13
Place: Pittsburgh, PA
Date: Thursday, March 13, 2008
Time: 8:30 am
Location: Radisson Hotel Pittsburgh Green Tree
101 Radisson Drive
412-922-8400 (for directions only)
Registration Deadline: Thursday, February 28, 2008

PRESENTATION 14
Place: San Antonio, TX
Date: Tuesday, March 18, 2008
Time: 8:30 am
Location: Henry B. Gonzalez Convention Center
200 E. Market St.
877-504-8895 (for directions only)
Registration Deadline: Tuesday, March 4, 2008

PRESENTATION 15
Place: Humble, TX
Date: Wednesday, March 19, 2008
Time: 8:30 am
Location: Humble Civic Center
8233 Will Clayton Pkwy
281-446-4140 (for directions only)
Registration Deadline: Wednesday, March 5, 2008

PRESENTATION 16
Place: Ft. Worth, TX
Date: Thursday, March 20, 2008
Time: 8:30 am
Location: Tarrant County College
5301 Campus Drive
817-515-4167 (for directions only)
Registration Deadline: Thursday, March 6, 2008

PRESENTATION 17
Place: Randolph, MA
Date: Wednesday, March 26, 2008
Time: 8:30 am
Location: Holiday Inn Boston Randolph
1374 North Main Street
781-961-1000 (for directions only)
Registration Deadline: Wednesday, March 12, 2008

PRESENTATION 18
Place: Lake Success, NY
Date: Thursday, April 3, 2008
Time: 8:30 am
Location: Allstate Insurance Company
1111 Marcus Street
516-574-5900 (for directions only)
Registration Deadline: Thursday, March20, 2008

PRESENTATION 19
Place: Branchville, NJ
Date: Monday, April 7, 2008
Time: 8:30 am
Location: Selective Insurance
40 Wantage Avenue
3877-348-0552 (for directions only)
Registration Deadline: Monday, March 24, 2008

PRESENTATION 20
Place: Charleston, WV
Date: Wednesday, April 10, 2008
Time: 8:30 am
Location: Charleston Civic Center
200 Civic Center Drive
304-345-1500 (for directions only)
Registration Deadline: Wednesday, March 27, 2008

PRESENTATION 21
Place: Norfolk, VA
Date: Monday, April 14, 2008
Time: 8:30 a.m.
Location: USAA
5800 Northampton Blvd.
800-531-8222 (for directions only)
Registration Deadline: Monday, March 31, 2008
ABSOLUTELY NO WALK-INS & NO SMOKING ALLOWED AT THIS FACILITY!

PRESENTATION 22
Place: Greenville, NC
Date: Thursday, April 17, 2008
Time: 8:30 a.m.
Location: Greenville Convention Center
303 SW Greenville Blvd.
252-321-7971 (for directions only)
Registration Deadline: Thursday, April 3, 2008

PRESENTATION 22a
Place: Greenville, NC
Date: Friday, April 18, 2008
Time: 8:30 a.m.
Location: Greenville Convention Center
303 SW Greenville Blvd.
252-321-7971 (for directions only)
Registration Deadline: Friday, April 4, 2008

PRESENTATION 23
Place: Cayce, SC
Date: Thursday, May 1, 2008
Time: 8:30 am
Location: South Carolina Farm Bureau
754 Knox Abbot Dr.
803-936-4290 (for directions only)
Registration Deadline: Thursday, April 17, 2008

PRESENTATION 23a
Place: Cayce, SC
Date: Friday, May 2, 2008
Time: 8:30 a.m.
Location: South Carolina Farm Bureau
754 Knox Abbot Dr.
803-936-4290 (for directions only)
Registration Deadline: Friday, April 18, 2008

PRESENTATION 24
Place: Mobile, AL
Date: Thursday, May 8, 2008
Time: 8:30 a.m.
Location: Cottage Hill Baptist Church
4255 Cottage Hill Rd.
251-660-2422 (for directions only)
Registration Deadline: Thursday, April 24, 2008

Last Modified: Monday, 03-Dec-2007 14:33:15 EST

**********

http://www.fema.gov/business/nfip/ca1.shtm

2008 NFIP Claims Presentations
How to Register for a Claims Presentation

In 2008, the NFIP Bureau and Statistical Agent will offer 24 Claims Presentations in cities throughout the country. They will be conducted between January 16 and May 8, so that an adequate number of flood-certified adjusters will be available before “hurricane season’ begins on June 1.

Advance registration is required. You must register by mail; you must pay the $10.00 fee with a check or money order made payable to: National Flood Insurance Program. Do not send cash. Your registration and payment must be received by the registration deadline date for the session that you choose. Your registration will not be accepted after that date.

No space will be reserved until payment has been received. Refunds and changes of session cannot be granted. Registrations are nontransferable.

Please do not call the NFIP Bureau and Statistical Agent about the status of your registration. We will mail an acknowledgement of receipt to the address that you provide on the Registration Form (PDF 13 KB, TXT 1 KB).

**************

Here’s the registration form:

http://www.fema.gov/pdf/nfip/clmpres_reg.pdf

************
Please submit an updated resume when you have completed your 2008 NFIP Certification as we maintain seperate rosters of NFIP certified adjusters for special requests for flood certified adjusters. Please submit your cert# and information on the certs applicable for personal and or commercial lines.

We’ve had many interesting forum discussions the past few years about the National Flood program requirement that requires four years of experience to receive the certification. My personal opinion is that since the class is so reasonably priced at $10.00 it is worth registering for the class if you are an adjuster with less than four years just so you have a clearer understanding of what the flood policy provides as far as coverages. We have also had many newer adjusters with agency backgrounds and construction backgrounds who were approved by NFIP for their certification with less than four years of experience. Others are of the opinion that newer adjusters should not register as they are taking spots for more   experienced adjusters. I don’t think that is the case at all as NFIP offers certification classes at other locations such as the special classes Pilot held last year as well as the National Association of Catastrophe Adjusters convention holding classes at the 2007 convention.

These classes do fill up quickly so I wouldn’t wait for the after the holidays to get your registration form sent in along with your payment if your interested in obtaining your 2008 flood certification.