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Special NFIP Flood Conference 9/19/12 in New Orleans- good news for those who missed the 2012 NFIP Adjuster Workshops!!September 12, 2012
We just received notice from FEMA that they are now hosting a Special NFIP Adjuster Certification class September 19, 2012 for those who missed attending the Adjuster Certfication workshops held each year between January and May.
Here are the complete details we got in their email notfication if you need to register:
I ran across the following ad on CADO today indicating Global Risk Solutions is offering the USAA Adjuster Certification class this week 4/18/12 and 4/19/12 in New Orleans, LA. Here is a copy of the ad:
Global Risk Solutions, Inc. (‘GRS’) a Florida based insurance claims management is hosting the 2012 USAA Certification Test in New Orleans, LA on 4/18 and 4/19. We will be holding a full 8 hour Xactimate 27 Refresher Course on 4/18. Those that register this week will be invited to take weekly Xactimate 27 Webinars to strengthen your skills prior to the certification. To qualify for this course you must have at least 3 years of Property Adjusting or Related Experience. If you have any questions regarding experience please give us a call 786.512.3645. Ex-Military please email firstname.lastname@example.org your name, number, email and years of experience to register for free.
Upcoming Claim Committee Teleconference for Citizens Insurance of Florida is today 4/13/12 9:30-to 11:30 ETApril 13, 2012
I know many of you are certified or in the process of certifying to work Citizens of Florida Insurance Corporation– CPIC- catastrophe and non catastrophe claims as independent adjusters.
Here’s your chance to get a current update on their staffing model in the event of a storm and much more information as outlined on today’s teleconference which takes place from 9:30-11:30 ET. As far as I know, all are still welcome to join in the teleconference. I have seen on prior meeting minutes where folks call in even just as citizens of the state of Florida.
The teleconference information for call in as shown on their Board of Governor meeting link is listed as:
Claims Committee Meeting
When: April 13, 2012 9:30 – 11:30am EDT
Teleconference: 866-361-7525 Code: 5219676193
For a complete list of documents and the agenda, here is the current link on Future Meetings link here:
Note that this same information with very informative documents is usually moved to the Past Meetings link after the meeting so if you are wanting to view this information after today’s meeting, here is the link to Past Meetings here:
I’ll make another post later today with my comments regarding the staffing model of 120 days as proposed in the February meeting minutes that is presented for approval today as well as other things mentioned in the well prepared minutes from February.
The advantage of sitting in on the teleconference is not having to wait more than a month to know what happened at the committee meeting as it takes them quite a while to get the minutes posted in preparation of their next scheduled Claim Committee hearing.
Kudos to Crawford and Company for hosting 3 Claim Conferences in 2012 FREE providing CE’s, Client Carrier Certifications and MoreFebruary 3, 2012
Beverly Trice posts this news on Linkedin in response to my blog on 2012 Carrier Certifications:
From an email received with more details:
Here is further information about what each of the above claim conferences at Crawford and Company will include:
Crawford & Company | 1001 Summit Boulevard | Atlanta | GA | 30319
2012 Independent Adjuster Carrier Catastrophe Certification Workshops- Contact Eberls Claims Service for InformationJanuary 30, 2012
I am frequently asked for the location and dates of upcoming Property and Auto carrier certification classes with carrier certifications as one of the top requests.
I highly recommend any independent adjuster seeking specific dates and locations contact Eberls Claims Service who is a highly regarded independent adjusting firm. I know they have a training headquarters in Dallas and provide excellent courses for Xactimate Training by one of the handful of people who are actually a Certified Xactimate trainer by Xactware (Jennifer Whitaker).
I have many adjusters who are on their rosters who highly recommend Eberls. I have also supervised Eberl’s adjusters for many years when performing as a National Catastrophe manager for State Farm as well as a Field Team Manager so I feel very confident recommending them.
They can fill you in on the experience requirements, dates of upcoming carrier certification exam dates.
Email Tina Lehman at Eberls at TLehman@Eberls.com to submit your resume and request information should you be looking for a Carrier Certification or other assignments as Eberls is also a Citizens of Florida adjusting firm and I have no doubt respresent many other carriers providing you with an excellent opportunity to receive assignments given your experience level and professionalism meets their needs.
ClaimSmentor Welcomes Wardlaw Claims as our newest Sponsor- Wardlaw Claims Conference info February 2012January 24, 2012
Special thanks go out to Wardlaw Claims who has joined ClaimSmentor as our newest sponsor. Watch for additional upcoming informationabout all of the training and job opportunities they offer but for now we wish to share a link to their upcoming claim conference to be held February 13 through February 17, 2012 in Waco, TX.
For complete claim conference details and registration, you can view them on their site here.
TWIA Texas Windpool now has the 2012 Adjuster Workshops up for those wishing to register for the 2012 workshops.
Click here for complete details.
#TX #TWIA #windpool #adjusters #claims #insurance #in
NFIP has the claims adjuster workshops now up for your registration purposes for the required 2012 NFIP Claims Adjuster Flood Certification workshops. Here’s the link: click here
Important changes coming 1/18/12 to Florida Adjuster License appointments and renewals- a must read for FL adjustersJanuary 16, 2012
Thanks to the Merlin Law group for sharing this update notifying Florida adjusters of upcoming changes at the FL Department of Financial Services regarding Florida adjusters licenses:
For those of you asking due to approaching Hurricane Rina- here is the link to the list up on the Citizens of Florida website with the list of Independent Adjusting firms with direct assignment contracts with Citizens as of 9/8/11 per the date on their pdf:
I see Eberls Claims is on the list who is a ClaimSmentor Sponsor so please let them know we sent you if you apply! There are some great firms to choose from on the list so good luck out there should Hurricane Rina strike Florida!
Registration is now open for the January 2012 National Association of Catastrophe Adjusters Conference in Las Vegas, NV January 15-19, 2012October 19, 2011
Let’s talk Xactimate training!
I continue to be annoyed each and everytime I see another outrageous charge for Xactimate training by many sources who have little under their belt besides a few months to a few years of catastrophe adjusting.
First and foremost, before you pay any fee to any organization you need to verify through Xactware whether or not they are even Xactware certified to vouch for their expertise in the Xactimate programs. It is simple to do so, here is a link at Xactware where you can find instructors and verify if they have certified with them to teach a course to assure you are learning from a true and TESTED expert in this field: View list here
The second most important reason to take your training from an Xactimate certified instructor is due to the fact only XACTWARE can actually certify you in your training by truly testing your skills to verify you are adept at using their software. They offer Level I, Level II, and Level III online certification tests. I have seen variations in requirements by adjusting firms asking adjusters to obtain their Level I and Level II and sometimes Level III certification. Thus, even if you paid an outrageous price from a non certified vendor and haven’t taken the certification level testing, it is worthless from the standpoint of securing the required Xactware certification.
You will also note that Xactware lists Certified users on their website which you can view here . It is without a doubt if I owned an independent adjusting firm and searching for qualified adjusters, I’d definitely start with this list which even shows the adjuster state of residence as well- what a find for an independent firm looking for good daily property adjusters!
The contact I received that prompted this blog post was from one of my favorite claims associations. They were proposing offering of Xactimate training by a source offering the class for $5,500.00 to the group thus the cost per participant would be apparently divided among the participants. The name of the trainer was not revealed in the email received and they could or could not be Xactware certified but I have let the group know my thoughts which was the very reason for the existence of ClaimSmentor to prevent the training abuses I have witnessed in the independent field by, in some cases, very poor trainers and very worthless certificates for attendance being given to class attendees. As a claim manager and knowing the problems existing out there with many of the training firms, a certificate of attendance at training is worthless when it isn’t backed up by proper testing to make sure you can actually produce a professional estimate and claim file.
It is almost certain trainee adjusters are spending upwards towards $10,000 dollars attending claim conferences, seminars, insurance carrier certification workshops and in the majority of their cases they have yet to receive their first assignment. It is actually shocking. More on this subject later.
In the meantime, I cannot stress enough that you should take your Xactimate training directly from the source. It is more cost effective, it accomplishes the need to properly get certified to your own advantage, and with all of the new options they have available through webinars, online training, self study training, and opportunities to take field classes you obtain the proper workbooks so you’ll have them on the road with your first assignments, but also find step by step guidelines to reference as needed.
The most common complaints I hear constantly from adjusters taking Xactimate courses from numerous other sources include but not limited to the fact that the trainer to student ratio is very poor, that hours into the first day are wasted while instructors have to load Xactware on adjusters computers who didn’t follow instructions to do so before classes, and that they walked away with no training material whatsoever for future references which is greatly needed when it may be months between your class instruction and when you actually receive your first assignments.
Listen folks, do yourselves a favor and take this training seriously. It isn’t he with the cheapest class or the class most convenient to your home that matters. If your estimates are not professional and properly formatted, as an independent you will earn NOTHING as your files will continue to be rejected for corrections. Over the years of running ClaimSmentor, I’ve heard countless number of stories from trainee adjusters who couldn’t cut it in the field and were released and sent home due to poor estimatics, poor estimating skills, and many other reasons we discuss in our Fundamentals of Claims courses.
Do the right thing for your own career.Here is the list of all programs Xactware offers on webinars and Xactimate training….run don’t walk to register through Xactware for all of your Xactimate training needs. I just cannot stress this enough. You can prevent becoming a victim of poor training without certification and have all of the options to meet your individual learning styles such as instructor lead, self study, webinars, etc all the while saving on those costly traveling expenses to attend field classes.
We continue to thank Xactware for the ever continuing effort they make with great progess I’d say in the last year or two to making Xactimate training options even more user friendly for adjusters today than ever before!
To all of you Xactimate users who have obtained your Level I, Level II, and even your Level III certification- my hat’s off to you for taking the professional route to learning the software. I understand there is a fee for each level of testing which is outlined on the Xactware site but for what it can do for your career and opportunities as well as your own comfort level- BRAVO to you!
It looks like the first of four TWIA Adjuster workshops is coming up February 25, 2011. The registration form shows 4 workshops are scheduled and cost is $25.00 each. Registration form must be completed and returned with payment to attend.
Here is the link to the 2011 TWIA Adjuster workshops:
The registration form shows the following dates in Austin, Houston, and Corpus Christi:
Friday, February 25, 2011 in AUSTIN TX @ Austin Airport Marriott South, 4415 South IH 35, Austin TX 78744. 8:00 a.m. to 12 noon – Continental Breakfast @ 7:30 AM
Thursday, April 21, 2011 in AUSTIN TX @ Austin Airport Marriott South, 4415 South IH 35, Austin TX 78744. 8:00 a.m. to 12 noon – Continental Breakfast @ 7:30 AM
Thursday, May 19, 2011 in HOUSTON TX @ Crowne Plaza Northwest, 12801 Northwest Frwy, Houston TX 77040. 8:00 a.m. to 12 noon – Continental Breakfast @ 7:30 AM
Friday, May 20, 2011 in CORPUS CHRISTI TX @ Omni Marina Tower, 707 N. Shoreline Blvd, Corpus Christi TX 78401. 8:00 a.m. to 12 noon – Continental Breakfast @ 7:30 AM
See the link within the adjuster information webpage to download the registration form to attend.
ClaimSmentor newest Sponsor- Action Catastrophe Team to host Citizens of Florida Daily and Catastrophe Team 2011 Certification ClassesJanuary 20, 2011
Thanks to Tom Nowalowski, President and owner of Action Catastrophe Team who I have known and worked with during the major 4 in 04 hurricane season is our latest sponsor on ClaimSmentor. Special thanks to him for supporting our online e-mentoring program at ClaimSmentor and for sharing his class schedule with our members.
Tom does have one request that you go to their website linked above and fill out the adjuster information sheet which is required to register for their free Citizens of Florida 2011 classes which are listed below:
Special Announcement- KMConDemand Announces Release of the Property Technical Certification I Program for all Property Claims AdjustersJanuary 11, 2011
I am very excited to release the following announcement from KMConDemand executive, Colm Keenan announcing the release of the PTC1 designation program -Property Technical Certification I-now available to all property adjusters. I highly endorse this program and am a firm believer that all independent adjusting firms should require any adjuster they deploy to take and successfully complete this program to set your firm apart from others by having TESTED adjusters on assignments. I cannot express how highly I believe in this after being involved in ClaimSmentor and working with thousands of adjusters. It is far past time independents have an opportunity to not just attend seminars and obtain CE’s but to test to prove their competency to handle claims.
Without further comment- here is the complete announcement released with the permission of KMConDemand:
KMC On DemandSM, Advisory Committee Roll Out Property Technical Certification
Crawford KMC On Demand, a leading online provider of continuing online education and CE credits for insurance claims adjusters, in collaboration with a key insurance industry advisory committee have released the first Property Technical Certification (PTC) course to the insurance industry.
PTC is designed to fill a gap in validation of expertise among property claims adjusters. The launch of PTC I – Elements of Property Loss follows the successful conclusion of a pilot program conducted during summer 2010. “The PTC pilot participants gave high marks to the content and relevance of the courses,” said Colm Keenan, vice president of knowledge management for KMC On Demand.
A Property Advisory Committee (PAC) made up of high-level professionals from insurance companies, independent adjusting companies and contractor networks has been working together for more than two years to establish the PTC. The pilot program included an industry-wide collaboration on technical content.
The PAC members include:
Allstate, Ace, Alacrity, Assurant, Aviva Canada, Claims Mentor, Contractor Connection, Crawford, Custard Insurance Adjusters, Cypress Insurance, Dri-Eaz, Fireman’s Fund, Fox Valley Technical College, Liberty Mutual, Metlife, Nationwide, Pilot Cat, and SimSol.
PTC II will be released in the fall of 2011 with PTC III following in 2012. There are 12 courses in PTC I which consists of 38 modules. Each module costs $15 if purchased individually while the whole first designation can be bought for $425, a 25% savings. All courses have been approved for ce credits in all states that mandate adjuster ce’s. Courses are accessed and completed at www.kmcondemand.com/ptc .
Why PTC? Simply put, PTC fulfills a pressing need in the property and casualty industry. Everyone who has touched this project, from the largest insurers to the small independents, agrees on this one point: it’s about time.
First, it is very difficult to determine the expertise of adjusters, and even harder to predict their future performance. But though having knowledge is no guarantee of performance, not having knowledge is a guarantee of failure. It is impossible to perform well in our industry without the proper technical knowledge. Industry post-Katrina performance reviews were lukewarm at best, due in great part to a lack of property claim-handling knowledge. Though some companies might have commendable training, as an industry, we do not.
Patrick Milone, vice president of the Property Services Division of Custard Insurance Adjusters Inc., sees the PTC “as a way to keep adjusters current in all property aspects of the claims arena via training by an accredited resource.” Milone also considers the compliance aspect of PTC to be important, as all courses have been approved in every state that requires adjuster continuing education.
The resource Milone refers to above is KMC On DemandSM, part of Crawford & Company, which has a long history of claims training. KMC technology enables the PTC to record user completions and provides an attractive interface for the learner. Each course in the PTC has a corresponding performance support file that is easily accessible and has vital information to assist the adjuster long after the course is completed. Performance support files will be regularly updated as they become the industry technical resource of record. Passing an exam becomes the beginning, rather than the end, of the PTC experience.
The next advent in the progression to industry certification is individual insurance company certification. The first insurance company in line to do this with KMC/PTC is MetLife. This will enable independent adjuster’s online industry certification, PTC, and individual carrier certification. More insurance carriers will added to this list throughout 2011.