Tropical Storm Isaac approaches US…Now is the time to refresh your Xactimate skills with newest sponsor www.TopAdjuster.com

August 23, 2012

ClaimSmentor welcomes our newest sponsor at www.topadjuster.com run by Chris Hatcher, AIC who provides an excellent opportunity to obtain your Xactimate Level I and II certifications online at a most reasonable cost.

To view more details about Chris’s claims background, you can view his Linkedin profile here. Make sure to notice the many recommendations on his profile from prior students. I did further research through Xactware who certifies instructors and verified Chris’s certification which you too can view here along with his excellent feedback score here.

As any followers of this blog or our ClaimSmentor forums knows, I have always believed in direct training through Xactware and rarely allow an individual training firm to be a sponsor at ClaimSmentor. I have made an exception with Chris Hatcher after watching him several years and first hand observing his professional skills and development with his program resulting in his association with the National Association of Catastrophe Adjusters and a featured speaker and trainer of Xactimate for the Windstorm Network.

Many independent adjusting firms are now requiring the independent adjuster obtain atleast their Level I and II certification on Xactimate usage to provide some comfort level that they are not deploying an adjuster who may be deploying with insufficient skills to be productive on assignment or an independent adjuster who believes they can “learn on the fly” on a catastrophe assignment. This is a development I am happy to see as the Level I, II, and III certification require the adjuster be tested on their Xactimate skills.

I receive numerous complaints annually about Xactimate training firms who have overcrowded classrooms, lack enough instructor help in the classroom, and little support help or material to use in the field when preparing their own estimates. Most Xactimate classes advertised online by most firms do not offer the actual certifications thus you still must pay a seperate fee to obtain your certifications through Xactware.

Top Adjuster is providing the actual certification Level I and Level II certifications so you are getting your training as well as your certification at a substantially lower cost. Definitely worth giving them a try for your certification needs.

Top Adjuster also offers field training classes for independent adjusting firms, insurance carriers, and for claim seminars so please contact Chris and Rachel Hatcher for further details at info@topadjuster.com . If you need Xactimate Sketch training as well you can ask Chris about their new training course on Xactimate Sketch usage.

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ClaimSmentor welcomes our newest sponsor- The Society of Certified General Adjusters

July 6, 2012

There is so much confusion about the various General Adjuster designations from self appointed, the RGA’s (registered General Adjusters), Executive General Adjusters,  and The Society of Certified General Adjusters  which I strongly support.

ClaimSmentor welcomes our newest sponsor, the Society of Certified General Adjusters.

Lee Baker is the head administrator and is a member of ClaimSmentor.
You can visit their website for complete information at:
http://www.certifiedgeneraladjuster.org/
You can view Lee’s background on his ClaimSmentor profile using this link once you login: for our forum members:
http://www.claimsmentor.com/forums/users/101.html

For Linkedin members, here’s the link to Lee’s profile there:

http://www.linkedin.com/profile/view?id=75659382&locale=en_US&trk=tyah
I strongly support their development of this new program providing the SCGA designation.
I personally managed Lee during the horrific 4 in 04 hurricane season in Florida and can personally attest to his qualifications to run this program.
Should you need additional information, you can find contact information on their website as well as on Lee’s ClaimSmentor profile on the link above.

Best Regards,

Debbie Moroy, AIC, IIA
ClaimSmentor Founder
www.claimSmentor.com

 


Take a Look! Sponsor Mariposa Ltd Claims is Offering Benefits, Base Salary and Much More!

April 28, 2012

Here is GREAT news shared by ClaimSmentor sponsor Mariposa Ltd Claims  regarding outstanding opportunities to continue your work as an independent adjuster AND receive a base salary and fantastic benefits:

Are You Looking for Financial Stability and a More Stable Way of Life as an Adjuster?


• Would you like to have a regular pay check every two weeks? • Do you need health insurance but cannot afford the monthly premiums or the cost to include your family members? • Have you ever thought about putting money aside for retirement, but it seems like you can never stay ahead and are always playing financial catch-up? • Has additional and continuing education been on your mind, but you simply cannot afford to allocate any funds into that bucket? • Is the price of gasoline getting you worried and discouraged? • Have you given any thought to staying at home and taking care of yourself and your family while working as a regional adjuster versus storm chasing catastrophe work?
Mariposa Insurance Services would like to talk seriously with you if you have answered ‘yes’ to any of these questions.
 What You Can Offer:


• Delivery of quality customer service, policy interpretation, and cost control methodology. • Bring us your current regular business referred to you from carriers – 10+ daily claim assignments per month coming to you direct from insurance carriers. (do not count claim assignments from insurance adjusting companies) • You handle claims on your own or maybe you have a partner or family member helping you. • Three or more years of field experience as a property damage adjuster (commercial, liability/casualty experience is a plus). • Being a licensed adjuster.
What Mariposa Can Offer:


• We hire you as a full time Field Staff Adjuster, with the following offered benefits: o Health, Dental, Vision plans o 401 K with company contribution program o Company car with gas card o Cell phone o Laptop and all required software
• You receive a guaranteed annual base salary up to $40,000 (depending your experience and starting monthly claim volume) • You will receive additional claims to your own current load • You will receive a monthly commission up to 40% of the base fee charged to the carrier, less the base salary for the month • You are eligible for annual discretionary bonuses tied to performance metrics and company profitability. • You benefit from a solid company’s structure and support to ensure that you succeed as a Field Staff Adjuster
Your Responsibilities


• The claims you receive from Mariposa, plus the claims you receive from your current clients fall within this salary/commission agreement. • All claims will be handled under the standards of Mariposa’s Adjuster Guidelines • As your business grows you will need to recruit qualified adjusting personnel to handle the volume and maintain the delivery of quality customer service and cost controls for the client carriers. • Once total assignments to you exceed 50 claims per month (average monthly run rate for three months), an additional 5% commission will be paid directly to you for all claims handled by your adjuster assistants.
FAQ’s

• How long will it take to get on board? o About one week • Will there be a contract between Mariposa and me? o Yes, we will send you a copy to review before you make your decision • What kind of support will I get from Mariposa? o Mariposa is a well-organized independent adjusting firm with systems and expertise available to ensure that you have all the tools and support required to succeed in your job. • How will I be paid? o You will receive an EFT every two weeks representing your base salary as well as the commission from the previous pay period. • Do I have to incur the cost of fuel and automobile wear and tear? o No, you will have a company credit card for fuel and other legitimate ‘on the road’ expenses. The maintenance of the car will be direct billed to the company through specific service providers. • Can I see the fee schedule? o Yes, we can provide you will current schedules, however these are generally negotiated with individuals carriers, so they may differ or change from time to time. • How much money can I expect to make? o This depends on volume, of course, however we intend to grow your business to at least 30-50 claims per month on a regular run-rate. At 40 claims per month, you should gross approximately $100,000 per year.

Instructions to Adjusters for Consideration:
If you feel that your name is on this offer then we want you to contact us. You should provide a current resume along with a letter in your words that addresses why you qualify as a candidate and send to:
Brian Jones Brian.Jones@MariposaLtd.com


Be sure to identify in the subject line “Mariposa Owner/Operator “
You do not need to provide us with the names of the carriers you work with just yet. If the Mariposa Leadership Team feels you qualify based on the information you have provided, Brian will then send you an NDA agreement to protect you and Mariposa in a confidentiality agreement where we can freely discuss further details of the opportunity between the parties.

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It is rare that I would endorse a particular adjusting firm due to the variables involved in evaluating an adjusting firm on important issues such as quality of their adminstration personnel, professionalism of staff, promptness of payments to adjusters, quality of claims management personnel,etc. However, I do STRONGLY endorse Mariposa Claims after working closely with them since the inception of ClaimSmentor in 2005 and their continued committment to mentoring and support of the ClaimSmentor program. I endorse them not because they are a ClaimSmentor sponsor but because of the long term relationship we have developed where I have gotten to know first hand the quality and dedication of the owners of this firm and their managers and importantly that I have gotten fantastic feedback from all independents I have staffed for them over the years during many catastrophe events who consistently report back that Mariposa provides an outstanding CMS Claims Management System (hosted by Click Claims at www.clickclaims.com) , a quality management staff, a friendly and available group at their home office who process assignments and adjuster payments, and…need I say more? One thing I will definitely add- if you are not interested in doing quality work or try to be a turn and burn adjuster then this offer is NOT for you!


ClaimSmentor Sponsor Eberls Claims is seeking Billingual Independent Adjusters

April 18, 2012

We have received a request from ClaimSmentor sponsor Eberls Claims Service to let everyone know that they are currently accepting independent adjusters with billingual skills per the following information to share with you:

Eberl Claims Service is currently interviewing bi-lingual, Spanish speaking individuals to be considered for future catastrophe assignments/deployments. You must be able to pass a Spanish Speaking Certification in order to qualify for bi-lingual deployments (see below). Previous property adjusting experience or related experience is preferred; however we do have training programs for individuals that have excellent customer service skills and outstanding computer skills.

To qualify as a bi-lingual adjuster, an oral exam must be completed to assess language level and skill. Eberl offers this exam one time, free of charge to qualified candidates. The test is challenging; superior skills are required to pass. Candidates must be able to speak and understand Spanish fluently. This is a 40 minute oral exam designed to assess your conversational skills and knowledge of the language. Typical questions may ask you to discuss your favorite film/book in depth, describe in detail your neighborhood, home, family and friends, etc.

For more information, please email training@eberls.com and include “Spanish Speaking” in the subject line.

Thanks as always to Eberls Claims for supporting our ClaimSmentor online mentoring program!


ClaimSmentor Property and Casualty group on Linkedin- now over 3,000 connections- Join us Today on Linkedin

February 10, 2012

We have now exceeded 3,000 (3,165 to be exact! ) connections in our networking group over at Linkedin and hope you’ll join us today!

Our ClaimSmentor Property and Casualty Group on Linkedin has 1,216 members and here is the link to join:

http://www.linkedin.com/groups?viewMembers=&gid=1820952&sik=1328895209538

We have 1,949 connections now on my personal profile and hope you’ll network with me as well on Linkedin at :

www.linkedin.com/in/claimSmentor

We hope to  network with you there!


Eberls Claims Service is now hiring for Auto Catastrophe Claims Adjusters and Auto Liability Claims Adjusters

February 9, 2012

ClaimSmentor sponsor Eberls Claims Service  is now hiring for Auto Catastrophe Claims Adjusters as well as Auto Liability Adjusters.

Here are the details for those interested:

Auto Catastrophe Claims Adjuster openings:

Join a winning team! For the last 25 years, Eberl Claims Service has been providing quality claims adjusting services to the insurance industry. Over the years we have established a reputation as one of the top independent adjusting firms in the nation.  Our success is due, in part, to our philosophy of treating our adjusters as we expect to be treated.  As a compliment to the customers we service, we also enjoy a diverse workforce comprised of many different backgrounds and experiences from all corners of the nation.  Developing an inclusive work environment that encourages individual contributions and fosters growth at all levels from a workforce that draws upon the culturally diverse demographics across the country, is a key component to providing the outstanding service that our customers identify with and appreciate.  It is how we set ourselves apart.
We are currently seeking Auto Claims Adjusters to work within our Catastrophe Division. Candidates must:
·         Be computer proficient with prior experience with auto estimating software
·         Have 2 years auto claims handling experience
·         Possess an adjuster’s license in home state or Texas
·         Have a strong work ethic and superior customer service skills
·         Be able to travel and spend extended periods of time away from home
All candidates must also undergo background screening and drug testing prior to employment.
What do we offer?
·         Better commissions – our rates are among the highest in the industry
·         Direct deposit, on-line access to payroll and fee bills
·         401K
·         Cafeteria Plan
·         License reimbursement program- We will pay the fees for up to 5 licenses each year you successfully complete an assignment with Eberl.
·         Excellent Management and Field Support
·         Excellent client base and ample work opportunities.
We invite you to put your expertise into a great work environment with Eberl! Please submit your resume to resumes@eberls.com

 

We are currently seeking Auto Liability Claims Adjusters. Candidates must:

· Have 5+ years of Auto Liability claims handling experience.

· Be computer proficient.

· Possess an adjuster’s license in Texas or Florida.

· Be willing to travel out of state on long term assignments.

· Have experience determining liability with physical damage claims.

· Be able to negotiate physical damage settlements with claimants and attorneys.

· Have experience corresponding with or interviewing attorneys, medical specialists, agents, police, medical professionals, witnesses or claimants to compile information needed for evaluation.

· Handle claims which may have multiple features identified upon report or likely to arise during the investigation of the claim including: collision, comprehensive, and physical damage.

· Undergo background screening and drug testing prior to employment.

Duties:

· Evaluate policy coverage, contact insured’s, claimants, attorneys, body shops and medical staff to determine injuries stemming from an accident while determining and establishing reserve requirements.

· Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence) to analyze coverage, determine liability, compensability, and extent of damages.

· Maintain accurate records and handle responsibilities associated with processing and payment of claims. Record and update status notes, and documents results of contacts, relevant medical reports and information per file standards.

· Determine need for cause and origin experts, independent medical examiners, accident reconstructionists, and engineers.

· Assess actual damages associated with claims and conduct negotiations to settle claims.

· May be involved with litigation as necessary.

· Evaluate claim for potential fraud.

· Investigating the presence of multiple coverage issues.

· Rental management and tow storage mitigation.

Responsible for claims involving:

· Bodily injury (BI), medical payments, personal injury protection (PIP), No fault insurance experience a plus.

· All types of auto accidents from single vehicle to semi-complex multi vehicle losses.

· Insured vehicle rear ends claimant vehicle.

· Insured structure fixed property (mailbox, light pole, landscaping, fence, etc).
· Parking lot accidents.

· Insured vehicle struck building or large fixed property exposure.

· Any vehicle in the claim including possible total loss.

Also responsible for claims that may involve significant coverage issues such as:

· Unlisted driver operating vehicle at TOL.

· Non-permissive user of vehicle at time of loss.

· Other loss to VIN/Policy.

· Loss within 10 day coverage change report only.

· Policy cancellation.

What do we offer?

· Better commissions- our rates are among the highest in the industry

· Direct deposit, on-line access to payroll and fee bills

· 401K

· Cafeteria Plan

· License reimbursement program- We will pay the fees for up to 5 licenses each year you successfully complete an assignment with Eberl.

· Excellent Management and Field Support

· Excellent client base and ample work opportunities.

We invite you to put your expertise into a great work environment with Eberl! Please submit your resume to resumes@eberls.com


2012 Independent Adjuster Carrier Catastrophe Certification Workshops- Contact Eberls Claims Service for Information

January 30, 2012

I am frequently asked for the location and dates of upcoming Property and Auto carrier certification classes with carrier certifications as one of the top requests.

I highly recommend any independent adjuster seeking specific dates and locations contact Eberls Claims Service  who is a highly regarded independent adjusting firm. I know they have a training headquarters in Dallas and provide excellent courses for Xactimate Training by one of the handful of people who are actually a Certified Xactimate trainer by Xactware (Jennifer Whitaker).

I have many adjusters who are on their rosters who highly recommend Eberls. I have also supervised Eberl’s adjusters for many years when performing as a National Catastrophe manager for State Farm as well as a Field Team Manager so I feel very confident recommending them.

They can fill you in on the experience requirements, dates of upcoming  carrier certification exam dates.

Email Tina Lehman at Eberls at TLehman@Eberls.com to submit your resume and request information should you be looking for a Carrier Certification or other assignments as Eberls is also a Citizens of Florida  adjusting firm and I have no doubt respresent many other carriers providing you with an excellent opportunity to receive assignments given your experience level and professionalism meets their needs.