Louisiana Claim licensing, Claim Regulations, Breaking news, more on Hurricane Isaac

August 27, 2012

Here are resources claim professionals will need for working claims in Louisiana for Hurricane Isaac:

Louisiana Licensing Bulletin effective 2010:

http://www.ldi.la.gov/Licensing/Producer/ApplicationInformation.html

**Make sure to see comments on Page 3 of the below

info on emergency adjuster licenses

http://www.ldi.louisiana.gov/Documents/Licensing/Adjuster/BecomingALicensedAdjusterInLA.pdf

Louisiana Governor Bobby Jindal declares emergency for LA:

http://gov.louisiana.gov/index.cfm?md=newsroom&tmp=detail&articleID=3586

Claim handling legislation for Louisiana as posted on PC360″

http://publish.sbmcloud.com/media/pdf/pc360/claims-guidelines/Louisiana.pdf

Louisiana Windpool known as Citizens of LA website and frequently asked questions (note what it says about your claim being handled by an independent adjuster and home page saying they are closed until 8/31/12- yikes!):

http://www.lacitizens.com/ClaimFAQ.aspx

Greater New Orleans breaking news on Issac through Times-Picayune news at (note this website was well known for it’s consumer blogs on claims during Katrina):

http://www.nola.com/

Here’s an important case you should know about with Louisiana Citizens on the massive class action they lost there as a result of claim handling delays in 2005:

http://news.yahoo.com/louisiana-citizens-loses-state-high-court-fight-202946833.html


Take a Look! Sponsor Mariposa Ltd Claims is Offering Benefits, Base Salary and Much More!

April 28, 2012

Here is GREAT news shared by ClaimSmentor sponsor Mariposa Ltd Claims  regarding outstanding opportunities to continue your work as an independent adjuster AND receive a base salary and fantastic benefits:

Are You Looking for Financial Stability and a More Stable Way of Life as an Adjuster?


• Would you like to have a regular pay check every two weeks? • Do you need health insurance but cannot afford the monthly premiums or the cost to include your family members? • Have you ever thought about putting money aside for retirement, but it seems like you can never stay ahead and are always playing financial catch-up? • Has additional and continuing education been on your mind, but you simply cannot afford to allocate any funds into that bucket? • Is the price of gasoline getting you worried and discouraged? • Have you given any thought to staying at home and taking care of yourself and your family while working as a regional adjuster versus storm chasing catastrophe work?
Mariposa Insurance Services would like to talk seriously with you if you have answered ‘yes’ to any of these questions.
 What You Can Offer:


• Delivery of quality customer service, policy interpretation, and cost control methodology. • Bring us your current regular business referred to you from carriers – 10+ daily claim assignments per month coming to you direct from insurance carriers. (do not count claim assignments from insurance adjusting companies) • You handle claims on your own or maybe you have a partner or family member helping you. • Three or more years of field experience as a property damage adjuster (commercial, liability/casualty experience is a plus). • Being a licensed adjuster.
What Mariposa Can Offer:


• We hire you as a full time Field Staff Adjuster, with the following offered benefits: o Health, Dental, Vision plans o 401 K with company contribution program o Company car with gas card o Cell phone o Laptop and all required software
• You receive a guaranteed annual base salary up to $40,000 (depending your experience and starting monthly claim volume) • You will receive additional claims to your own current load • You will receive a monthly commission up to 40% of the base fee charged to the carrier, less the base salary for the month • You are eligible for annual discretionary bonuses tied to performance metrics and company profitability. • You benefit from a solid company’s structure and support to ensure that you succeed as a Field Staff Adjuster
Your Responsibilities


• The claims you receive from Mariposa, plus the claims you receive from your current clients fall within this salary/commission agreement. • All claims will be handled under the standards of Mariposa’s Adjuster Guidelines • As your business grows you will need to recruit qualified adjusting personnel to handle the volume and maintain the delivery of quality customer service and cost controls for the client carriers. • Once total assignments to you exceed 50 claims per month (average monthly run rate for three months), an additional 5% commission will be paid directly to you for all claims handled by your adjuster assistants.
FAQ’s

• How long will it take to get on board? o About one week • Will there be a contract between Mariposa and me? o Yes, we will send you a copy to review before you make your decision • What kind of support will I get from Mariposa? o Mariposa is a well-organized independent adjusting firm with systems and expertise available to ensure that you have all the tools and support required to succeed in your job. • How will I be paid? o You will receive an EFT every two weeks representing your base salary as well as the commission from the previous pay period. • Do I have to incur the cost of fuel and automobile wear and tear? o No, you will have a company credit card for fuel and other legitimate ‘on the road’ expenses. The maintenance of the car will be direct billed to the company through specific service providers. • Can I see the fee schedule? o Yes, we can provide you will current schedules, however these are generally negotiated with individuals carriers, so they may differ or change from time to time. • How much money can I expect to make? o This depends on volume, of course, however we intend to grow your business to at least 30-50 claims per month on a regular run-rate. At 40 claims per month, you should gross approximately $100,000 per year.

Instructions to Adjusters for Consideration:
If you feel that your name is on this offer then we want you to contact us. You should provide a current resume along with a letter in your words that addresses why you qualify as a candidate and send to:
Brian Jones Brian.Jones@MariposaLtd.com


Be sure to identify in the subject line “Mariposa Owner/Operator “
You do not need to provide us with the names of the carriers you work with just yet. If the Mariposa Leadership Team feels you qualify based on the information you have provided, Brian will then send you an NDA agreement to protect you and Mariposa in a confidentiality agreement where we can freely discuss further details of the opportunity between the parties.

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It is rare that I would endorse a particular adjusting firm due to the variables involved in evaluating an adjusting firm on important issues such as quality of their adminstration personnel, professionalism of staff, promptness of payments to adjusters, quality of claims management personnel,etc. However, I do STRONGLY endorse Mariposa Claims after working closely with them since the inception of ClaimSmentor in 2005 and their continued committment to mentoring and support of the ClaimSmentor program. I endorse them not because they are a ClaimSmentor sponsor but because of the long term relationship we have developed where I have gotten to know first hand the quality and dedication of the owners of this firm and their managers and importantly that I have gotten fantastic feedback from all independents I have staffed for them over the years during many catastrophe events who consistently report back that Mariposa provides an outstanding CMS Claims Management System (hosted by Click Claims at www.clickclaims.com) , a quality management staff, a friendly and available group at their home office who process assignments and adjuster payments, and…need I say more? One thing I will definitely add- if you are not interested in doing quality work or try to be a turn and burn adjuster then this offer is NOT for you!


ClaimSmentor Sponsor Eberls Claims is seeking Billingual Independent Adjusters

April 18, 2012

We have received a request from ClaimSmentor sponsor Eberls Claims Service to let everyone know that they are currently accepting independent adjusters with billingual skills per the following information to share with you:

Eberl Claims Service is currently interviewing bi-lingual, Spanish speaking individuals to be considered for future catastrophe assignments/deployments. You must be able to pass a Spanish Speaking Certification in order to qualify for bi-lingual deployments (see below). Previous property adjusting experience or related experience is preferred; however we do have training programs for individuals that have excellent customer service skills and outstanding computer skills.

To qualify as a bi-lingual adjuster, an oral exam must be completed to assess language level and skill. Eberl offers this exam one time, free of charge to qualified candidates. The test is challenging; superior skills are required to pass. Candidates must be able to speak and understand Spanish fluently. This is a 40 minute oral exam designed to assess your conversational skills and knowledge of the language. Typical questions may ask you to discuss your favorite film/book in depth, describe in detail your neighborhood, home, family and friends, etc.

For more information, please email training@eberls.com and include “Spanish Speaking” in the subject line.

Thanks as always to Eberls Claims for supporting our ClaimSmentor online mentoring program!


State Farm Career Site National Catastrophe Team Adjuster openings-Register ASAP

March 1, 2012

I ran across an OUTSTANDING opportunity today for adjusters to apply to State Farm for their openings for their National Catastrophe Claims Team. I think many adjusters would have missed this posting as it was posted in Illinois which is where the executive management group is for the catastrophe team but the positions are open in multiple states.

According to this job posting, they are hosting conference calls today and tomorrow you must register for to take part in the calls to learn more specifics on these openings.

Having been with State Farm 28 years and having been a National Catastrophe Team manager my last 4 of 28 years with them, I cannot say enough great things about these job opportunities. I was especially pleased to see that claims experience and construction backgrounds may waive their normal requirement for Bachelor degrees. (Great Talent crisis move State Farm!)

The link is below to read these details. I wish I’d have seen this posting on Indeed.com earlier to give you more notice to contact them at the email address in the job posting. Please let them know you heard about this from ClaimSmentor group affiliation as this may lead them to notify us for posting next time earlier!

State Farm Career Site National Catastrophe Team Adjuster openings


Eberls Claims Service is now hiring for Auto Catastrophe Claims Adjusters and Auto Liability Claims Adjusters

February 9, 2012

ClaimSmentor sponsor Eberls Claims Service  is now hiring for Auto Catastrophe Claims Adjusters as well as Auto Liability Adjusters.

Here are the details for those interested:

Auto Catastrophe Claims Adjuster openings:

Join a winning team! For the last 25 years, Eberl Claims Service has been providing quality claims adjusting services to the insurance industry. Over the years we have established a reputation as one of the top independent adjusting firms in the nation.  Our success is due, in part, to our philosophy of treating our adjusters as we expect to be treated.  As a compliment to the customers we service, we also enjoy a diverse workforce comprised of many different backgrounds and experiences from all corners of the nation.  Developing an inclusive work environment that encourages individual contributions and fosters growth at all levels from a workforce that draws upon the culturally diverse demographics across the country, is a key component to providing the outstanding service that our customers identify with and appreciate.  It is how we set ourselves apart.
We are currently seeking Auto Claims Adjusters to work within our Catastrophe Division. Candidates must:
·         Be computer proficient with prior experience with auto estimating software
·         Have 2 years auto claims handling experience
·         Possess an adjuster’s license in home state or Texas
·         Have a strong work ethic and superior customer service skills
·         Be able to travel and spend extended periods of time away from home
All candidates must also undergo background screening and drug testing prior to employment.
What do we offer?
·         Better commissions – our rates are among the highest in the industry
·         Direct deposit, on-line access to payroll and fee bills
·         401K
·         Cafeteria Plan
·         License reimbursement program- We will pay the fees for up to 5 licenses each year you successfully complete an assignment with Eberl.
·         Excellent Management and Field Support
·         Excellent client base and ample work opportunities.
We invite you to put your expertise into a great work environment with Eberl! Please submit your resume to resumes@eberls.com

 

We are currently seeking Auto Liability Claims Adjusters. Candidates must:

· Have 5+ years of Auto Liability claims handling experience.

· Be computer proficient.

· Possess an adjuster’s license in Texas or Florida.

· Be willing to travel out of state on long term assignments.

· Have experience determining liability with physical damage claims.

· Be able to negotiate physical damage settlements with claimants and attorneys.

· Have experience corresponding with or interviewing attorneys, medical specialists, agents, police, medical professionals, witnesses or claimants to compile information needed for evaluation.

· Handle claims which may have multiple features identified upon report or likely to arise during the investigation of the claim including: collision, comprehensive, and physical damage.

· Undergo background screening and drug testing prior to employment.

Duties:

· Evaluate policy coverage, contact insured’s, claimants, attorneys, body shops and medical staff to determine injuries stemming from an accident while determining and establishing reserve requirements.

· Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence) to analyze coverage, determine liability, compensability, and extent of damages.

· Maintain accurate records and handle responsibilities associated with processing and payment of claims. Record and update status notes, and documents results of contacts, relevant medical reports and information per file standards.

· Determine need for cause and origin experts, independent medical examiners, accident reconstructionists, and engineers.

· Assess actual damages associated with claims and conduct negotiations to settle claims.

· May be involved with litigation as necessary.

· Evaluate claim for potential fraud.

· Investigating the presence of multiple coverage issues.

· Rental management and tow storage mitigation.

Responsible for claims involving:

· Bodily injury (BI), medical payments, personal injury protection (PIP), No fault insurance experience a plus.

· All types of auto accidents from single vehicle to semi-complex multi vehicle losses.

· Insured vehicle rear ends claimant vehicle.

· Insured structure fixed property (mailbox, light pole, landscaping, fence, etc).
· Parking lot accidents.

· Insured vehicle struck building or large fixed property exposure.

· Any vehicle in the claim including possible total loss.

Also responsible for claims that may involve significant coverage issues such as:

· Unlisted driver operating vehicle at TOL.

· Non-permissive user of vehicle at time of loss.

· Other loss to VIN/Policy.

· Loss within 10 day coverage change report only.

· Policy cancellation.

What do we offer?

· Better commissions- our rates are among the highest in the industry

· Direct deposit, on-line access to payroll and fee bills

· 401K

· Cafeteria Plan

· License reimbursement program- We will pay the fees for up to 5 licenses each year you successfully complete an assignment with Eberl.

· Excellent Management and Field Support

· Excellent client base and ample work opportunities.

We invite you to put your expertise into a great work environment with Eberl! Please submit your resume to resumes@eberls.com


Sponsor Mariposa Claims announces the addition of Bob Khosropur as Sr Vice President

January 27, 2012

 

ClaimSmentor sponsor Mariposa  announces the addition of Bob Khosropur as Senior Vice President

Whitehouse, OH – January 27, 2012

 

Mariposa Insurance Services announced that Bob Khosropur has joined the company as Senior Vice President of Operations, where he will be responsible for sales, marketing, mergers and acquisitions, accounting and logistics.

“Bob brings with him a wealth of industry knowledge and experience, and we know that he will be a great addition to our team, helping us achieve our operational, reputational and growth goals,” said David Swank, Senior Partner at Mariposa Insurance Services.

Prior to joining the company, Bob served as Chief Claims Officer at Narragansett Bay Insurance, a Northeast regional insurance company that grew from $12 million to $120 million during his tenure. At Narragansett Bay, Bob was responsible for building a homeowners claims department capable of daily and catastrophe response for customers. He also oversaw the company’s Shelterpride® field underwriting arm that appraises the interior and exterior of homes for value, risk management/mitigation, and predictive modeling data.

Bob has more than 25 years of claims operations and strategy experience including 19 years with Allstate Insurance in a variety of roles, starting as an adjuster to the district claims manager, and completing with four years as a national manager of strategic sourcing for the claims department. His extensive claims operations experience includes catastrophe management involving Hurricane Andrew, the Northridge Earthquake, and multiple wind, hail, flood and freeze catastrophes. Bob also served as the first Vice President of Claims for Privilege Underwriters (PURE), where he led the build-out of the Claims Department for the start-up carrier based in White Plains, NY.

Bob holds a Six Sigma Black Belt in business defect analysis and improvement, and this past year he received National Underwriter’s Claims Magazine “Claims Professional of the Year” award at the 15th Annual America’s Claims Event (ACE) in New Orleans.

Recognizing Bob’s ingenuity and dedication to enhancing claims services, Christina Bramlet, ACE Chairperson and Editor in Chief of Claims Magazine, said: “During a career spanning more than 20 years, he has embodied the attributes fitting of this distinction, having instituted ‘best’ practices and systematic changes to propel his organization to excellence.”

Bob holds a Bachelor’s degree in science from Goddard College in Vermont.

About Mariposa Insurance Services

Headquartered in Whitehouse, Ohio, Mariposa Insurance Services is an independent adjusting firm managing policyholder claims for insurance companies through a nationwide network of trained and qualified adjusters and a comprehensive web-based claims management system. Mariposa specializes in daily property and casualty claims and complete catastrophe support. The company also offers custom TPA services, call center services and a variety of other business process outsourcing services for insurance companies. For more information, visit www.mariposaltd.com.

For more information, contact David Swank 419-861-2557 or at david@mariposaltd.com.


Important changes coming 1/18/12 to Florida Adjuster License appointments and renewals- a must read for FL adjusters

January 16, 2012

Thanks to the Merlin Law group for sharing this update notifying Florida adjusters of upcoming changes at the FL Department of Financial Services regarding Florida adjusters licenses:

http://www.propertyinsurancecoveragelaw.com/2012/01/articles/insurance/important-changes-regarding-adjuster-appointments/