We now have 10 additional openings for registrants for our ClaimSmentor Fundamentals of Property Claims course starting 5/8/12

May 6, 2012

We had previously closed registration for our ten part series online LIVE of our ClaimSmentor Fundamentals of Property Claims Adjusting course which starts up May 8, 2012 and will be held on Tuesday and Thursday evenings from May 8, 2012 through Jnne 14, 2012 (off Memorial Day week).

We have now moved our class to a new software program which will allow to now accept 10 additional registrants for the course if you missed the deadline.

All class info and registration information was in this prior blog along with a link to our 125 question self assessment test to see if you can benefit from this class on this link:

https://dimechimes.wordpress.com/2012/04/28/claimsmentor-fundamentals-of-property-claims-handling-class-begins-may-8-2012-deadline-to-register-is-may-5-2012-at-5pm-et/

We can accept 10 more registrations with a new deadline of 2pm ET Monday May 7, 2012 to register.

 

Advertisements

ClaimSmentor Fundamentals of Property Claims Handling Class Begins May 8, 2012- Deadline to Register is May 5, 2012 at 5pm ET / New Referral Bonus!

April 28, 2012

We have changed the start date of our 2012 Fundamentals of Property Claims Handling Class to begin on May 8, 2012.

We will meet every Tuesday and Thursday evening online LIVE for active class participation and question and answer participation as we go through all class material.

The deadline to register is 5pm ET on May 5, 2012. At that time, all class registrants will receive their login id to access all pre-class reading material before our first session on May 8, 2012.

We look forward to working with all of our class participants then!

Here is a link to read the registration instructions and class details:

https://dimechimes.wordpress.com/2012/04/17/registration-details-on-our-may-2012-claimsmentor-roots-and-wings-fundamental-of-property-claims-adjusting-online-live-class/

Please note we sincerely appreciate all of the referrals we receive from our ClaimSmentor associates and social media group members. As our way of thanking those referring folks to our class, we are now providing the member referral fees of #25.00 for each member when we receive  their paid tuition fee when they let us know you referred them!

 


Registration details on our May 2012 ClaimSmentor Roots and Wings Fundamental of Property Claims Adjusting Online live class

April 17, 2012

Yesterday, I posted information about our upcoming May 2012 five week live online training class for newly licensed adjusters in the following blog which also includes a link to our 125 question self-assessment test to see if this course will benefit you.

https://dimechimes.wordpress.com/2012/04/16/now-accepting-new-registrants-for-our-50-hour-fundamentals-of-claims-course-10-sessions-live-online-take-our-self-assessment-exam-and-see-if-this-is-for-you/

We are overwhelmed with requests for additional information and instructions for registration. We hope the following additional information will help you with your questions and registration information:

2012 ClaimSmentor Roots and Wings Fundamentals of  Property Claims Course Information

Thank you for your inquiry into our upcoming May 2012 Fundamentals of Property Claims Online LIVE class for newly licensed claims adjusters.

We recently wrote about this upcoming course in our social media outlets on Linkedin and in our forums as well as in this post on our Claims Adjuster Information blog  on April 16, 2012 here:

https://dimechimes.wordpress.com/2012/04/16/now-accepting-new-registrants-for-our-50-hour-fundamentals-of-claims-course-10-sessions-live-online-take-our-self-assessment-exam-and-see-if-this-is-for-you/

General Class Information- Dates/Times/ Format

This online LIVE training session will be held beginning the first week of May 2012. It consists of five weeks of training at two sessions per week held on Tuesday and Thursday evenings from 6:30-9:30 PM ET. We will provide the location on the internet to login to access all course material and to log in for classes to paid registrants. All material will be uploaded prior to the first session so class members can read the weekly pre-class reading assignments and class homework session questions at their own convenience to prepare for each upcoming class. All classes are LIVE and we value your input as we discuss the class material for each session to make sure you learn the material and your questions are answered. You will find each class very informative without rose colored glasses giving you the true picture of the property claims industry, carrier expectations, file requirements, employment options as either an independent adjuster or staff adjuster for an insurance carrier.

Please note that Memorial weekend will fall within the class term thus we will not host class Memorial weekend week to allow everyone to enjoy the holiday with family and friends thus we will finish up the course the second week of June 2012.

What is the cost to enroll in the ClaimSmentor Roots and Wings Fundamentals of Claims class?

The class consisting of the ten live sessions is $200.00 plus $25.00 for class material. This is a very reasonable $20.00 per class plus $25.00 for class material.  Divide that
down even further for the 50 class hours and you’ll find this price is unbelievably low.

How do I enroll in the class?

Enrollment is a simple two step process:

1)      Email dkmoroy@dimechimes.com to confirm your intention to enroll. Provide your full name, address,  phone numbers, and adjuster license number so we can begin to complete the registration process to be sure you are included in distribution of class information and emails.

2)      Payment which confirms your enrollment in the class is due no later than April 28, 2012. Payments are accepted through Paypal  at www. Paypal.com.  Paypal accepts payment in the form of credit cards, debit cards, and  electronic checks. Once you login to your Paypal account, you simply click on Send Funds tab at the top of the page. You then send funds to Debbie@Dimechimes.com.  Paypal will send you a receipt for your payment and we will acknowledge your payment and class confirmation.

3)      Refunds are only available for 48 hours after receipt of payment. If for any reason you do need to withdraw from the class at a later date, you will receive credit for any unused portion of your payment to attend any other session held during 2012 or 2013.

4)      Note there is a 20% discount offered to partner/spouses who register at the same time which helps those planning to work with an assistant who may or may not be a licensed adjuster but needs to know the claims protocol to assist you professionally. Just note on your payment in the comments who will be registering with you as an assistant to pay the discount.

Who will be instructing the course?

 

The course is created and hosted primarily by Deborah Moroy, Founder of ClaimSmentor, with over 35 years in the claims
industry with experience progressing through the claims ranks as an in office adjuster, field adjuster, reinspector trainer, claims supervisor, claims superintendent in both field and claim central in office operations, National Catastrophe team management which included supervision of both staff claim representatives and estimators as well as independent adjusters and call center operators and administrative support staff.

Thus the goal is to train you from the perspective of an insurance company claims management perspective so you know the true expectations to excel in the claims business.

You can view my complete profile and background on Linkedin along with recommendations for my work in positions held at:

www.linkedin.com/in/ClaimSmentor

I have taught this program to over 300 participants since 2006 and am amazed at the progress of these class members from the time they took the initial 125 question claim handling assessment test found on our blog to the professional responses to these same questions at the end of the class.

Does the class provide CE adjuster credits?

 

Not at this time. We teach this course for a most reasonable fee and to maintain that expense level, it is virtually impossible to obtain CE Credits from 50 states as we present this material to adjusters registered with ClaimSmentor throughout the USA and Canada. We will be providing CE credits with our extended version of this course in our field five week classes as they will be held in states with a large number of new adjusters making it possible to apply the CE  to the field classes.

Where can I find the class syllabus?

 

All 125 questions in our self assessment test are taught in an organized format to include adjuster resumes, independent fee schedules, independent contracts, agency and claims relationships, file requirements, estimate reconciliations for in office assignments, contents claims handling, additional living expense claims handling, catastrophe operations claim organization and carrier ratio expectations, bad faith claims handling, claim litigation,  working with attorneys and public adjusters, and much much more.

The full syllabus will be included in the class material for registered class members.

Will I obtain a Certificate of Class Completion?

 

Absolutely!

 

The class certificate is provided to all participants in one of two formats:

1)       If you participate in all 10 classes but chose not to submit each class pre-class homework assignment you will receive an Audit Only certificate verifying your attendance and participation in all 10 classes. We will be going over all pre-class assignment questions during each session so you will still acquire the information you need to learn applicable to each session. This option works well for those with a busy schedule which does not allow them time to do the homework questions but please note ALL participants must read all pre-class reading assignments so they can participate in discussions with each class.

2)      If you participate and complete all pre-class assignments, you will receive a full certificate of completion.

3)      NOTE: No certificates can be provided to any participant who does not attend all 10 class sessions without exception as we value the reputation of our classes and want to assure all  registrants receiving our certificates actually grasped the information important to excel in the claims industry.

Thank you again for your interest in learning more about our online classes at ClaimSmentor!


Crawford and Company Education Fair coming 12/9/09 in Atlanta, GA

November 8, 2009

Crawford Educational Fair Coming in December – Details below.

Do you fit in one of the following categories?

1. Are you a claims professional who is interested in obtaining your professional designation (such as an Associate in Claims, an Associate in Risk Management or Chartered Property and Casualty Underwriting)?

2. Are you contemplating a career as an adjuster in 2010? Are you thinking of diversifying your current administrative abilities by obtaining a professional designation in 2010?

3. Have you wondered how training provided by Crawford Educational Services could potentially benefit you and your career?

If so, then you should plan to attend the Educational Fair sponsored by Crawford Educational Services in conjunction with Operational Compliance on Wednesday, December 9, 2009. The Educational Fair will be held at the Crawford Corporate Headquarters in Atlanta. Refreshments, door prizes and giveaways will be provided.

The Educational Fair will spotlight self-paced training, continuing education opportunities, the tuition reimbursement policy and on-line learning opportunities provided by Crawford Educational Services. In addition, this year there will be an opportunity to earn free continuing education credits from select vendors.

More details to follow – please stay tuned.

http://www.linkedin.com/pub/elise-quadrozzi-cpcu-aim-au-arp/3/586/bb

*********************

I strongly encourage anyone with the time and expense funds available to attend this Crawford and Company Education Fair. We will definitely try to be there. We have strongly recommended their online classes at www.KMConDemand.com (knowledge management courses) as well as all of their field classes at their headquarters in Atlanta.


Claim Class Updates and Carrier Certification Class Updates for July 2009

June 17, 2009

We have updated the ClaimSmentor forums with the following upcoming classes:

Day and Evening online Live Class for Florida Condo Unitowners and Master Policy Claim Handling Classes- July 2009

Day and Evening online Live Classes for Additional Living Expense Claim Handling for Homeowners Insurance Claims- July 2009

You must be a registered member of ClaimSmentor to attend these classes.

Today we also posted field classes coming up in July with numerous adjusting firms for:

NFIP- special class FREE in AL for Standard Flood Policy coverage and form completion seminar

Nationwide Certification class- FREE in ALabama

USAA Carrier Certification classes- 3 different adjusting firms offering these in July 2009 from no cost ranging to 50.00 per course depending on vendor offering them

State Farm Auto and Property Certification classes in August 2009

To register for ClaimSmentor, here is the registration link so you can view these topics for complete details in our Carrier Certification forum, Roots and Wings Training Forums for our Live ALE and Condo class info and much more:

http://claimsmentor.com/register.php


We are now taking registrations for our 50 Hour Fundamentals of Property Claims online class for June/July 2009

May 21, 2009

We have just posted our registration list on ClaimSmentor for our next live online 50 Hour Fundamentals of  Property Claims class which starts up on June 8, 2009 and runs through July 16, 2009. We will not be holding the class the week of July 4, 2009 so participants can enjoy the week with their families. Classes are held at www.ClaimSmentor.com from 6-9pm CST. We meet on Monday and Thursday evenings for 5 weeks to cover the 10 classes that make up this course. The complete class agenda as well as our 125 question self- assessment test are posted in the class forum topic you will be able to view once you are registered and logged in. The course consists of 10 live classes meeting for 3 hours each along with 2 hours of pre-class reading material for the 50 hours of study in this course.

If you are a newly licensed adjuster (we love experienced adjusters to register too) who is not yet a member of ClaimSmentor, you can find all registration information for our site at:

http://www.claimsmentor.com/register.php

The deadline to register for this class is June 3, 2009. ***Update 6/6/09- We have extended the deadline through Sunday 6/7/09 as we have a few spots left.

Wondering if this class is for you? Read our prior blog with our 125 question self assessment test and see how many of these property claim basic questions you can answer and you decide!

https://dimechimes.wordpress.com/2009/02/13/have-license-ready-to-go-not-so-quick-take-this-self-assessment-test/

***Update 6/6/09  All of the above information is on the Evening class which does start Monday night 6/8. We are also receiving requests to host a DAYTIME SESSION of the 50 Hour Fundamentals class. We have agreed to do so should we receive atleast 10 requests. The deadline to register for this class is 6/12/09. If interested, just email Debbie@Dimechimes.com as we will need to register you on ClaimSmentor to participate and give you specific details about this class agenda.


Crawford and Company Online Adjuster Training Courses look Excellent- KMConDemand programs!

March 21, 2009

We are very happy to announce an outstanding source for your key essential training needs for newly licensed adjusters and for experienced independent adjusters for continuing education as your improve your knowledge base in our industry. Our newest sponsors hosts online auto claim training and online property claims training as well as online workers compensation claim training. 

ClaimSmentor is proud to announce our newest sponsor-KmconDemand by    Crawford and Company. Kmc online claim training provides an outstanding alternative for newly licensed adjusters and for experienced adjusters looking for continuing claim education to enhance your skills. The online claim training classes are very reasonably priced and provided by a firm with an outstanding long term reputation in the claims industry.

What an excellent alternative to the number of ever increasing field classes being hosted by an inexperienced number of instructors with only field adjusting experience and in some cases only 1 or 2 assignments in claims under their belt. It especially concerns me that courses are being taught by those without claim management experience and/ or years of progressive staff management experience so you are being properly trained. I hear word from class participants regularly about poor information they were taught in some of these programs. We always encourage trainees taking our 50 Hour Fundamentals of Property Claims Class at ClaimSmentor to research how long a training vendor has been in business and also to investigate the claim instructors backgrounds in claims before paying for a class..

We are very excited to announce that KMC on Demand– the online training branch of  Crawford and Company – is now a sponsor for us at ClaimSmentor. This is exactly the type of professional sources we are seeking to connect with for new adjusters that don’t know what courses to take  or which training firms will offer them reputable courses.

Here is additional information KMC has shared with us for this blog. You will see their program is an excellent tool also for adjusting firms looking for online training options for their adjusters as the classes can be customized to include information specific to your firm:

Hi Debbie –

Below is some information you can use for the blog.  Also feel free to look over the website www.KMCOnDemand.com 

Learning Management System
KMC OnDemand’s Learning Management System (LMS) provides comprehensive learning management for identifying, managing, developing, and measuring the capabilities and knowledge of people throughout your enterprise. KMC OnDemand LMS helps employees increase their contribution to the organization’s goals and performance. It helps organize and ensure that your associates have the right skills and knowledge to perform at their best.
 
We deliver vital formal and informal learning that is tied to clear business outcomes. KMC OnDemand provides the full continuum of learning – formal, informal, self-paced, live, blurring the line between learning and support of workplace performance.
 
Performance Support
Improve employee efficiency and performance with our repository of reference information and encyclopedias providing just enough, just-in-time information. This informal learning will especially appeal to the digital generation by providing easy access to critical information. Adjusters can access hundreds of e-books for vital information at the moment of need. We give you the capability of editing ready-made support files or creating and adding your own. The access to the Performance Support tools can be customized for the individual, group, region or enterprise.
 
Expert Forum
KMC On Demand provides new and better ways to collaborate and share information. KMC On Demand Expert Forum provides the infrastructure to provide live solutions that then automatically populate a searchable database by discipline and key search words.
This permits you to put the best minds in your organization to work for the benefit of all. Now everyone is getting the same advice and instructions from a trusted and vetted source, your top performers.


This is an optional service your can incorporate within your KMC.

 
Claims Glossary
Easily decipher claims and technical terminology with the most comprehensive claims glossary available. This easy-to-use tool provides point and click access to hundreds of categories.
 
Claims Web Links
The most comprehensive listing of claims-related web sites will make web searches more focused and successful. Give your people access to all our researched and vetted claims links and save them time and effort. All claims links can be customized for the individual, group or enterprise-wide.
 
Adjuster’s Desk
We will upload your custom forms, documents, process flows and letters to your proprietary KMC so only your company can access them.
 
Continuing Education
KMC On Demand Courses have been accredited for all states that require adjuster continuing education. Agent/Producer continuing education credits are in the process of being obtained for all states.  All accreditations are listed for each state on our web site.
 
For your added convenience, we apply for the CE credits in all states where this is permissible. Simply complete the course and click on Apply for CE’s and we do the rest. We provide excellent education that also delivers CE’s for adjusters and agents to remain in compliance.
 
You may also utilize our CE database which tracks your compliance with state requirements and alerts you when you are close to default. This database is free for your usage.
 
Customize Our Content
KMC On Demand gives you the capability to edit and revise our modules and courses. Every module that comprises our courses can be downloaded to the Module Editor and added to, edited, or changed in any way you see fit to serve your processes and business practices.

 
Complete Training
We’ll provide complete training on the Module Editor. During this training, you’ll learn how to customize both existing content and create new content. For example, if you like 90% of the content on a given module but need to customize the remaining 10%, you’ll be able to make these changes in-house with minimal effort. The end result is tailored, company specific content that requires only 10% of the effort of a full custom course.

 
Create New Content
The Module Editor also permits you to create new modules from scratch. You could convert existing paper based courses to online modules.This Learning Content Management System is a quick and easy way to produce interactive distance learning in an attractive and usable format.
You can also do your own voice-overs and attached them to your newly created modules.

 
We Create Custom Content
Need KMC On Demand to create custom courses? We will research, storyboard, instructional design and convert to online course. We can collaborate with your training or business team to come up the best solution at the best price.

Do your inside adjusters need to decipher technical estimates from third-party providers? Utilizing the claims glossary will help them understand.

All our glossaries are editable and may be added to with proprietary lists.

This provides a one place solution for all knowledge needs; a true  Knowledge Management Center .

*************************************

These online  adjuster training classes start at only $35.00 and provide CE credits. Also view their Charter annual fee where you can pay 1 fee of $135.00 for all classes you wish to take. Here is a complete list of classes-click here. Take a demo by clicking here. 

Is this not a fantastic opportunity to get better training on policy coverage? While teaching our fundamentals class, we drive home the point that the adjusters need to relate the training to actual policy terms and know where to find these terms to share with an insured when necessary. This is often their weakest link even after spending thousands of dollars attending some of the much advertised classes. The KMC online classes have personal lines and commercial lines policy courses and auto claim policy training you will find on the list as well as many technical programs on building component estimating, recorded statement essential training, and much much more. 

I cannot highly recommend these courses more and hope many of you will participate. Just think of the savings on travel expenses attending field classes as well as the significant savings off of the fees of many of the field “cat 101 classes”.

Please use the following contact information if you are interested in these classes for your personal or adjusting firm training needs. We are very very excited about their affiliation with ClaimSmentor. Please be sure to let them know you were referred to their program by ClaimSmentor:

Colm Keenan    
Vice President e-Learning Services


Crawford & Company

8517 Excelsior Drive Suite 201
Madison WI 53717
phone: 608-824-9008
fax: 608-836-5584
cell: 608-335-8874
email:
Colm_Keenan@us.crawco.com
web:
www.crawfordandcompany.com 

************************

While visiting the KMC on Demand online classes, it’s also a great time to look into the classroom courses if you prefer live classroom settings. The Classroom courses are also much more reasonable priced than many of the other advertised week long Property 101 classes and much more comprehensive. Here is the Link for Crawford and Company’s classroom training in three available career tracks, Property, Casualty, and Workers Comp.

http://www.crawfordeducationalservices.com/CU_Courselistform.aspx?CATID=1&SID=11&cmed=1

Special Offers and Discounts

http://www.crawfordeducationalservices.com/content.aspx?CID=470&SID=11

This is an excellent chance for Adjusting firms to present the policy courses to their roster members. We hope to be getting these valuable discounts for individual ClaimSmentor members as well since discounts are available for 3 or more participants registering for the same class.

We appreciate Colm Keenan and Kevin Winter sharing this information with our ClaimSmentor participants!

*************************