We now have 10 additional openings for registrants for our ClaimSmentor Fundamentals of Property Claims course starting 5/8/12

We had previously closed registration for our ten part series online LIVE of our ClaimSmentor Fundamentals of Property Claims Adjusting course which starts up May 8, 2012 and will be held on Tuesday and Thursday evenings from May 8, 2012 through Jnne 14, 2012 (off Memorial Day week).

We have now moved our class to a new software program which will allow to now accept 10 additional registrants for the course if you missed the deadline.

All class info and registration information was in this prior blog along with a link to our 125 question self assessment test to see if you can benefit from this class on this link:

http://dimechimes.wordpress.com/2012/04/28/claimsmentor-fundamentals-of-property-claims-handling-class-begins-may-8-2012-deadline-to-register-is-may-5-2012-at-5pm-et/

We can accept 10 more registrations with a new deadline of 2pm ET Monday May 7, 2012 to register.

 

Spring Cleaning Time! Dust off that 2011 Resume and Update it for 2012 Assignments!

It’s hard to believe we are already at the end of the month of April already.

While doing personal spring cleaning projects this past week, it dawned on my now is a great time to remind adjusters to update their resume with the work completed in 2011 and get it out to the firms you are on their roster for. This would include updates to any additional state adjuster licenses acquired, new assignments completed in 2011, updated references, and more.

When you get your update done, don’t forget to update your resume on ClaimSmentor. It’s simple to do so you will be included in our roster all participating adjusting firms have access to. Just click on the Menu tab in the forums after login then click on the Profile tab and you’ll find the resume field there. If you already have an older resume, just click on Browse and it will over ride the one currently on the roster.

We are still seeing way too many resumes that could use a good revision. While we’ve had a few experiences with adjusters who embellished their resume experience, I find much the opposite where many GREAT candidates leave out important and pertinent details on their resume. It’s only after we’ve discussed an opportunity and I explore their background more that I find out they are selling themselves short in so many cases! Some of the most important elements are missing such as:

1) What is your objective? Are you looking for staff or independent adjusting or claim management positions?

2) Are you looking for catastrophe claim assignments, daily claim assignments (in a fixed territory near home), are you looking to handle property claims only or do you have liability experience as well. Heck some times I don’t even know due to lack of details if the candidate is looking for auto claim assignments, residential claim assignments, or commercial property or liability claims.

3) Often missing are important details on the types of claims you have handled such as mobilehomeowners, flood, residential, retail, small business, churches?

4) What perils are you experienced with? Hail, tornado, hurricane, water, fire, grease fires, theft losses?

These are but a few of the examples and the biggest would be lack of core competencies you have that summarize your skills.

If you need help creating a new and improved resume, we do provide resume services prepared directly by me with over 30 years in claims to include staff and independent claim management so I am well familiar with the key components you need to be considered by an adjusting firm for their “A” list.

Should you wish more information on this resume service or simply want a critique of the one you are using that may not be producing the results you need, then email me at dkmoroy@dimechimes.com for more information.

In case you missed it, here is a link to my published article in Claims Magazine on Catastrophe adjuster resumes as well:

Don’t forget to view our latest published article as the cover story in the August 2007 issue of Claims Magazine (now called www.PropertyCasualty360.com titled a “A Box of Chocolates?”. They did a fantastic job with the cover photo to match the article:

http://www.propertycasualty360.com/2007/08/03/a-box-of-chocolates-

Updating this February 2008, here is a link to our newly published article in Claims Education National Underwriter’s quarterly magazine on “Luck- Where Preparation Meets Opportunity”  :

www.claimseducationmagazine.com/pdfs/CEM_Winter_08_v1.pdf

http://dimechimes.wordpress.com/2008/02/05/luckwhere-preparation-meets-opportunity-published-208-in-claims-education-magazine/

Here is also a link to our first published article from June 2006 on Catastrophe Adjuster resumes published on Claims Magazine(now called PropertyCasualty360.com):

http://www.propertycasualty360.com/2006/05/25/speaking-of–catastrophe-adjusting

Take a Look! Sponsor Mariposa Ltd Claims is Offering Benefits, Base Salary and Much More!

Here is GREAT news shared by ClaimSmentor sponsor Mariposa Ltd Claims  regarding outstanding opportunities to continue your work as an independent adjuster AND receive a base salary and fantastic benefits:

Are You Looking for Financial Stability and a More Stable Way of Life as an Adjuster?

• Would you like to have a regular pay check every two weeks? • Do you need health insurance but cannot afford the monthly premiums or the cost to include your family members? • Have you ever thought about putting money aside for retirement, but it seems like you can never stay ahead and are always playing financial catch-up? • Has additional and continuing education been on your mind, but you simply cannot afford to allocate any funds into that bucket? • Is the price of gasoline getting you worried and discouraged? • Have you given any thought to staying at home and taking care of yourself and your family while working as a regional adjuster versus storm chasing catastrophe work?
Mariposa Insurance Services would like to talk seriously with you if you have answered ‘yes’ to any of these questions.
 What You Can Offer:

• Delivery of quality customer service, policy interpretation, and cost control methodology. • Bring us your current regular business referred to you from carriers – 10+ daily claim assignments per month coming to you direct from insurance carriers. (do not count claim assignments from insurance adjusting companies) • You handle claims on your own or maybe you have a partner or family member helping you. • Three or more years of field experience as a property damage adjuster (commercial, liability/casualty experience is a plus). • Being a licensed adjuster.
What Mariposa Can Offer:

• We hire you as a full time Field Staff Adjuster, with the following offered benefits: o Health, Dental, Vision plans o 401 K with company contribution program o Company car with gas card o Cell phone o Laptop and all required software
• You receive a guaranteed annual base salary up to $40,000 (depending your experience and starting monthly claim volume) • You will receive additional claims to your own current load • You will receive a monthly commission up to 40% of the base fee charged to the carrier, less the base salary for the month • You are eligible for annual discretionary bonuses tied to performance metrics and company profitability. • You benefit from a solid company’s structure and support to ensure that you succeed as a Field Staff Adjuster
Your Responsibilities

• The claims you receive from Mariposa, plus the claims you receive from your current clients fall within this salary/commission agreement. • All claims will be handled under the standards of Mariposa’s Adjuster Guidelines • As your business grows you will need to recruit qualified adjusting personnel to handle the volume and maintain the delivery of quality customer service and cost controls for the client carriers. • Once total assignments to you exceed 50 claims per month (average monthly run rate for three months), an additional 5% commission will be paid directly to you for all claims handled by your adjuster assistants.
FAQ’s

• How long will it take to get on board? o About one week • Will there be a contract between Mariposa and me? o Yes, we will send you a copy to review before you make your decision • What kind of support will I get from Mariposa? o Mariposa is a well-organized independent adjusting firm with systems and expertise available to ensure that you have all the tools and support required to succeed in your job. • How will I be paid? o You will receive an EFT every two weeks representing your base salary as well as the commission from the previous pay period. • Do I have to incur the cost of fuel and automobile wear and tear? o No, you will have a company credit card for fuel and other legitimate ‘on the road’ expenses. The maintenance of the car will be direct billed to the company through specific service providers. • Can I see the fee schedule? o Yes, we can provide you will current schedules, however these are generally negotiated with individuals carriers, so they may differ or change from time to time. • How much money can I expect to make? o This depends on volume, of course, however we intend to grow your business to at least 30-50 claims per month on a regular run-rate. At 40 claims per month, you should gross approximately $100,000 per year.

Instructions to Adjusters for Consideration:
If you feel that your name is on this offer then we want you to contact us. You should provide a current resume along with a letter in your words that addresses why you qualify as a candidate and send to:
Brian Jones Brian.Jones@MariposaLtd.com

Be sure to identify in the subject line “Mariposa Owner/Operator “
You do not need to provide us with the names of the carriers you work with just yet. If the Mariposa Leadership Team feels you qualify based on the information you have provided, Brian will then send you an NDA agreement to protect you and Mariposa in a confidentiality agreement where we can freely discuss further details of the opportunity between the parties.

******************************************

It is rare that I would endorse a particular adjusting firm due to the variables involved in evaluating an adjusting firm on important issues such as quality of their adminstration personnel, professionalism of staff, promptness of payments to adjusters, quality of claims management personnel,etc. However, I do STRONGLY endorse Mariposa Claims after working closely with them since the inception of ClaimSmentor in 2005 and their continued committment to mentoring and support of the ClaimSmentor program. I endorse them not because they are a ClaimSmentor sponsor but because of the long term relationship we have developed where I have gotten to know first hand the quality and dedication of the owners of this firm and their managers and importantly that I have gotten fantastic feedback from all independents I have staffed for them over the years during many catastrophe events who consistently report back that Mariposa provides an outstanding CMS Claims Management System (hosted by Click Claims at www.clickclaims.com) , a quality management staff, a friendly and available group at their home office who process assignments and adjuster payments, and…need I say more? One thing I will definitely add- if you are not interested in doing quality work or try to be a turn and burn adjuster then this offer is NOT for you!

ClaimSmentor Fundamentals of Property Claims Handling Class Begins May 8, 2012- Deadline to Register is May 5, 2012 at 5pm ET / New Referral Bonus!

We have changed the start date of our 2012 Fundamentals of Property Claims Handling Class to begin on May 8, 2012.

We will meet every Tuesday and Thursday evening online LIVE for active class participation and question and answer participation as we go through all class material.

The deadline to register is 5pm ET on May 5, 2012. At that time, all class registrants will receive their login id to access all pre-class reading material before our first session on May 8, 2012.

We look forward to working with all of our class participants then!

Here is a link to read the registration instructions and class details:

http://dimechimes.wordpress.com/2012/04/17/registration-details-on-our-may-2012-claimsmentor-roots-and-wings-fundamental-of-property-claims-adjusting-online-live-class/

Please note we sincerely appreciate all of the referrals we receive from our ClaimSmentor associates and social media group members. As our way of thanking those referring folks to our class, we are now providing the member referral fees of #25.00 for each member when we receive  their paid tuition fee when they let us know you referred them!

 

Claims and Litigation Management Alliance is hosting a seminar June 15, 2012 in Dallas, TX for Trucking, Railroad, and Transportation Claims Adjusters and Attorneys

What a great conference coming up June 15, 2012 in Dallas, TX hosted by the Claims and Litigation Management Alliance for the transportation claims industry. The cost is a most reasonable $49.00 for claims members who register (see their Membership tab) and CE is unusally provided at their training events and show CE and CLE is pending at this time.

For complete details on this important conference and training in the transportation industry, view here.

To view all other conferences and Training Session Opportunities, view here.

I just can’t say enough GREAT things about this organization and it’s leader, Adam Potter.

 

ClaimSmentor Sponsor Eberls Claims is seeking Billingual Independent Adjusters

We have received a request from ClaimSmentor sponsor Eberls Claims Service to let everyone know that they are currently accepting independent adjusters with billingual skills per the following information to share with you:

Eberl Claims Service is currently interviewing bi-lingual, Spanish speaking individuals to be considered for future catastrophe assignments/deployments. You must be able to pass a Spanish Speaking Certification in order to qualify for bi-lingual deployments (see below). Previous property adjusting experience or related experience is preferred; however we do have training programs for individuals that have excellent customer service skills and outstanding computer skills.

To qualify as a bi-lingual adjuster, an oral exam must be completed to assess language level and skill. Eberl offers this exam one time, free of charge to qualified candidates. The test is challenging; superior skills are required to pass. Candidates must be able to speak and understand Spanish fluently. This is a 40 minute oral exam designed to assess your conversational skills and knowledge of the language. Typical questions may ask you to discuss your favorite film/book in depth, describe in detail your neighborhood, home, family and friends, etc.

For more information, please email training@eberls.com and include “Spanish Speaking” in the subject line.

Thanks as always to Eberls Claims for supporting our ClaimSmentor online mentoring program!

Two New Class Actions filed against Geico and Progressive Insurance regarding non compliance with state claim handling regulations

Our auto claims professionals will be interested in reading these updates posted over at Insurance Class Actions Insider here which indicates two new class actions have been filed against auto insurance companies Geico and Progressive claims involving alleged violations of state claim handling regulations:

http://www.insuranceclassactions.com/auto-insurance/new-auto-insurance-class-actions-against-geico-and-progressive-focus-on-state-law-compliance-issues/

Registration details on our May 2012 ClaimSmentor Roots and Wings Fundamental of Property Claims Adjusting Online live class

Yesterday, I posted information about our upcoming May 2012 five week live online training class for newly licensed adjusters in the following blog which also includes a link to our 125 question self-assessment test to see if this course will benefit you.

http://dimechimes.wordpress.com/2012/04/16/now-accepting-new-registrants-for-our-50-hour-fundamentals-of-claims-course-10-sessions-live-online-take-our-self-assessment-exam-and-see-if-this-is-for-you/

We are overwhelmed with requests for additional information and instructions for registration. We hope the following additional information will help you with your questions and registration information:

2012 ClaimSmentor Roots and Wings Fundamentals of  Property Claims Course Information

Thank you for your inquiry into our upcoming May 2012 Fundamentals of Property Claims Online LIVE class for newly licensed claims adjusters.

We recently wrote about this upcoming course in our social media outlets on Linkedin and in our forums as well as in this post on our Claims Adjuster Information blog  on April 16, 2012 here:

http://dimechimes.wordpress.com/2012/04/16/now-accepting-new-registrants-for-our-50-hour-fundamentals-of-claims-course-10-sessions-live-online-take-our-self-assessment-exam-and-see-if-this-is-for-you/

General Class Information- Dates/Times/ Format

This online LIVE training session will be held beginning the first week of May 2012. It consists of five weeks of training at two sessions per week held on Tuesday and Thursday evenings from 6:30-9:30 PM ET. We will provide the location on the internet to login to access all course material and to log in for classes to paid registrants. All material will be uploaded prior to the first session so class members can read the weekly pre-class reading assignments and class homework session questions at their own convenience to prepare for each upcoming class. All classes are LIVE and we value your input as we discuss the class material for each session to make sure you learn the material and your questions are answered. You will find each class very informative without rose colored glasses giving you the true picture of the property claims industry, carrier expectations, file requirements, employment options as either an independent adjuster or staff adjuster for an insurance carrier.

Please note that Memorial weekend will fall within the class term thus we will not host class Memorial weekend week to allow everyone to enjoy the holiday with family and friends thus we will finish up the course the second week of June 2012.

What is the cost to enroll in the ClaimSmentor Roots and Wings Fundamentals of Claims class?

The class consisting of the ten live sessions is $200.00 plus $25.00 for class material. This is a very reasonable $20.00 per class plus $25.00 for class material.  Divide that
down even further for the 50 class hours and you’ll find this price is unbelievably low.

How do I enroll in the class?

Enrollment is a simple two step process:

1)      Email dkmoroy@dimechimes.com to confirm your intention to enroll. Provide your full name, address,  phone numbers, and adjuster license number so we can begin to complete the registration process to be sure you are included in distribution of class information and emails.

2)      Payment which confirms your enrollment in the class is due no later than April 28, 2012. Payments are accepted through Paypal  at www. Paypal.com.  Paypal accepts payment in the form of credit cards, debit cards, and  electronic checks. Once you login to your Paypal account, you simply click on Send Funds tab at the top of the page. You then send funds to Debbie@Dimechimes.com.  Paypal will send you a receipt for your payment and we will acknowledge your payment and class confirmation.

3)      Refunds are only available for 48 hours after receipt of payment. If for any reason you do need to withdraw from the class at a later date, you will receive credit for any unused portion of your payment to attend any other session held during 2012 or 2013.

4)      Note there is a 20% discount offered to partner/spouses who register at the same time which helps those planning to work with an assistant who may or may not be a licensed adjuster but needs to know the claims protocol to assist you professionally. Just note on your payment in the comments who will be registering with you as an assistant to pay the discount.

Who will be instructing the course?

 

The course is created and hosted primarily by Deborah Moroy, Founder of ClaimSmentor, with over 35 years in the claims
industry with experience progressing through the claims ranks as an in office adjuster, field adjuster, reinspector trainer, claims supervisor, claims superintendent in both field and claim central in office operations, National Catastrophe team management which included supervision of both staff claim representatives and estimators as well as independent adjusters and call center operators and administrative support staff.

Thus the goal is to train you from the perspective of an insurance company claims management perspective so you know the true expectations to excel in the claims business.

You can view my complete profile and background on Linkedin along with recommendations for my work in positions held at:

www.linkedin.com/in/ClaimSmentor

I have taught this program to over 300 participants since 2006 and am amazed at the progress of these class members from the time they took the initial 125 question claim handling assessment test found on our blog to the professional responses to these same questions at the end of the class.

Does the class provide CE adjuster credits?

 

Not at this time. We teach this course for a most reasonable fee and to maintain that expense level, it is virtually impossible to obtain CE Credits from 50 states as we present this material to adjusters registered with ClaimSmentor throughout the USA and Canada. We will be providing CE credits with our extended version of this course in our field five week classes as they will be held in states with a large number of new adjusters making it possible to apply the CE  to the field classes.

Where can I find the class syllabus?

 

All 125 questions in our self assessment test are taught in an organized format to include adjuster resumes, independent fee schedules, independent contracts, agency and claims relationships, file requirements, estimate reconciliations for in office assignments, contents claims handling, additional living expense claims handling, catastrophe operations claim organization and carrier ratio expectations, bad faith claims handling, claim litigation,  working with attorneys and public adjusters, and much much more.

The full syllabus will be included in the class material for registered class members.

Will I obtain a Certificate of Class Completion?

 

Absolutely!

 

The class certificate is provided to all participants in one of two formats:

1)       If you participate in all 10 classes but chose not to submit each class pre-class homework assignment you will receive an Audit Only certificate verifying your attendance and participation in all 10 classes. We will be going over all pre-class assignment questions during each session so you will still acquire the information you need to learn applicable to each session. This option works well for those with a busy schedule which does not allow them time to do the homework questions but please note ALL participants must read all pre-class reading assignments so they can participate in discussions with each class.

2)      If you participate and complete all pre-class assignments, you will receive a full certificate of completion.

3)      NOTE: No certificates can be provided to any participant who does not attend all 10 class sessions without exception as we value the reputation of our classes and want to assure all  registrants receiving our certificates actually grasped the information important to excel in the claims industry.

Thank you again for your interest in learning more about our online classes at ClaimSmentor!

Global Risk Solutions is offering the claims adjuster USAA CERTIFICATION this week

I ran across the following ad on CADO today indicating Global Risk Solutions is offering the USAA Adjuster Certification class this week 4/18/12 and 4/19/12 in New Orleans, LA. Here is a copy of the ad:

http://www.catadjuster.net/viewad.asp?id=50013547386104095

Global Risk Solutions, Inc. (‘GRS’) a Florida based insurance claims management is hosting the 2012 USAA Certification Test in New Orleans, LA  on 4/18 and 4/19. We will be holding a full 8 hour Xactimate 27 Refresher Course on 4/18.  Those that register this week will be invited to take weekly Xactimate 27 Webinars to strengthen your skills prior to the certification. To qualify for this course you must have at least 3 years of Property Adjusting or Related Experience. If you have any questions regarding experience please give us a call 786.512.3645.  Ex-Military please email fmcmellon@globalrisksolutions.comwith your name, number, email and years of experience to register for free.

Location :  TBD

Cost $25.00

Please use our website to register :  http://www.grsinstitute.com/Carrier_Training.php

Now accepting new registrants for our 50 Hour Fundamentals of Claims course (10 sessions LIVE online)-take our self assessment exam and see if this is for you.

We are in the mist of the 2012 tornado and hail season with hurricane season soon to follow June 1, 2012.

As a result of the massive number of tornadoes and hail storms, we are already beginning to receive roster placement requests from numerous newly licensed property adjusters who believe the fact they have a license and perhaps an xactimate class and/ or a cat 101 class under their belt that they are ready to go out and service claims for carriers as a result of damage from these storms.

Check again- take our annual self assessment exam (free) to see how you fare on this exam and see how many of these basic claim handling questions for property claims you can actually answer:

http://dimechimes.wordpress.com/2009/02/13/have-license-ready-to-go-not-so-quick-take-this-self-assessment-test/

If you find your knowledge lacking after taking the exam, I highly recommend you register for our LIVE online 10 session Fundamentals of Property Claims adjusting class which will start up the first week of May. We will meet on Tuesday and Thursday nights LIVE online from 6:30 to 9:30 pm ET for five weeks to accomplish this training.

New in 2012 we will also be going on the road with an extended version of this course in a five week Monday-Friday to include many practical application workshops, guest speakers, and field trips to enhance your basic claim knowledge. These live classes will initially be offered in Jacksonville, Florida, Huntsville, TX, and Nashville, TN.

For complete details on our reasonable registration fees, course syllabus information, etc email dkmoroy@dimechimes.com for further details.

 

Update on Status of State and Federal Appeals on Citizens of Louisiana Class Action on Claim Settlement delays post Katrina

Today must be state windpool day- atleast it is for me as I make the rounds in the news getting updates on pending claim staffing and claim litigation that I’ve previously blogged about.

Here is an article providing the status on the state of Louisiana Citizens state and federal appeals on the Class Action lawsuit filed against them post Katrina due to claim handling delays beyond the state statute of 30 days to handle claims:

http://news.yahoo.com/louisiana-citizens-loses-state-high-court-fight-202946833.html

Citizens of Florida announced Tom Grady as Interim President in March 2012

In case you missed this announcement made after Scott Wallace announced his resignation in January 2012, here is a link to the media announcement that states in part:

” TALLAHASSEE, FL – The Citizens Board of Governors convened on Monday and voted unanimously to appoint Tom Grady, Commissioner of the Office of Financial Regulation and former Vice Chairman of the Insurance, Business and Financial Affairs Committee of the Florida House, its interim president beginning March 12, 2012 following the resignation of the current president Scott Wallace. Mr. Wallace will remain with the corporation until April 6 in order to facilitate the transition. “

Here is a link to the entire press release they made on March 6, 2012:

https://www.citizensfla.com/about/pressreleases.cfm?show=text&link=/shared/press/articles/new/03_06_2012.cfm&showyear=2012

I think I just might respect Tom Grady if the information quoting him when he resigned from his prior position to take this Interim position at Citizens is correct- he does need to turn the place inside out and I will keep my fingers crossed he consults with top insurance consultants when making decisions as too many people running the show have zero prior claims experience such as the Sr Director and Vendor Management director from an insurance claims department standpoint. More on that in my next blog where I’ll show you my major concern regarding the proposed catastrophe staffing model.

Here is the article I’m referring to from the Miami Herald:

http://miamiherald.typepad.com/nakedpolitics/2012/03/tom-grady-signs-off-at-office-of-financial-regulation-heads-to-citizens.html

Upcoming Claim Committee Teleconference for Citizens Insurance of Florida is today 4/13/12 9:30-to 11:30 ET

I know many of you are certified or in the process of certifying to work Citizens of Florida Insurance Corporation- CPIC- catastrophe and non catastrophe claims as independent adjusters.

Here’s your chance to get a current update on their staffing model in the event of a storm and much more information as outlined on today’s teleconference which takes place from 9:30-11:30 ET. As far as I know, all are still welcome to join in the teleconference. I have seen on prior meeting minutes where folks call in even just as citizens of the state of Florida.

The teleconference information for call in as shown on their Board of Governor meeting link is listed as:

Claims Committee Meeting

When: April 13, 2012 9:30 – 11:30am EDT

Where: Teleconference

Teleconference: 866-361-7525 Code: 5219676193

For a complete list of documents and the agenda, here is the current link on Future Meetings link  here:

https://www.citizensfla.com/about/mDetails_boardmtgs.cfm?show=PDF&link=/bnc_meet/docs/445/00A_Claims_Agenda_04_13_2012.pdf&event=445&when=Future

Note that this same information with very informative documents is usually moved to the Past Meetings link  after the meeting so if you are wanting to view this information after today’s meeting, here is the link to Past Meetings here:

https://www.citizensfla.com/about/past_boardmtgs.cfm

I’ll make another post later today with my comments regarding the staffing model of 120 days as proposed in the February meeting minutes that is presented for approval today as well as other things mentioned in the well prepared minutes from February.

The advantage of sitting in on the teleconference is not having to wait more than a month to know what happened at the committee meeting as it takes them quite a while to get the minutes posted in preparation of their next scheduled Claim Committee hearing.

Gulf Coast Claims Facility 2/29/12 Updated BP Claims Statistics Report

Special thanks to ClaimSmentor Property and Casualty Group member, Lee Norwood, for sharing these BP Claim Statistics which were updated February 29, 2012 by the Gulf Coast Claims Facility. We get so many hits on our blog from people doing internet searches for updated statistics so I thought I’d share yesterday’s report for those interested:

http://www.gulfcoastclaimsfacility.com/GCCF_Overall_Status_Report.pdf

State Farm Career Site National Catastrophe Team Adjuster openings-Register ASAP

I ran across an OUTSTANDING opportunity today for adjusters to apply to State Farm for their openings for their National Catastrophe Claims Team. I think many adjusters would have missed this posting as it was posted in Illinois which is where the executive management group is for the catastrophe team but the positions are open in multiple states.

According to this job posting, they are hosting conference calls today and tomorrow you must register for to take part in the calls to learn more specifics on these openings.

Having been with State Farm 28 years and having been a National Catastrophe Team manager my last 4 of 28 years with them, I cannot say enough great things about these job opportunities. I was especially pleased to see that claims experience and construction backgrounds may waive their normal requirement for Bachelor degrees. (Great Talent crisis move State Farm!)

The link is below to read these details. I wish I’d have seen this posting on Indeed.com earlier to give you more notice to contact them at the email address in the job posting. Please let them know you heard about this from ClaimSmentor group affiliation as this may lead them to notify us for posting next time earlier!

State Farm Career Site National Catastrophe Team Adjuster openings

ClaimSmentor Property and Casualty group on Linkedin- now over 3,000 connections- Join us Today on Linkedin

We have now exceeded 3,000 (3,165 to be exact! ) connections in our networking group over at Linkedin and hope you’ll join us today!

Our ClaimSmentor Property and Casualty Group on Linkedin has 1,216 members and here is the link to join:

http://www.linkedin.com/groups?viewMembers=&gid=1820952&sik=1328895209538

We have 1,949 connections now on my personal profile and hope you’ll network with me as well on Linkedin at :

www.linkedin.com/in/claimSmentor

We hope to  network with you there!

Louisiana Citizens Insurance Company offers $80 million to settle fines over claim handling delays from Katrina and Rita hurricanes

There are numerous articles out this week regarding Louisiana Citizens Insurance company and attempts between all parties involved in settlement negotiations.

This article states that yesterday Louisiana Citizens Insurance Company offered $80 million to resolve this class action suit, Geraldine R. Oubre et al v. Louisiana Citizens in the 34th Judicial District Court in Jefferson Parish , with approximately 18,000 policyholders while approximately 6,500 other claims still are pending at the carrier:

www.houmatoday.com/article/20120209/WIRE/120209535/0/entertainment02

The next article from NOLA.com  of 1/31/12 explains the US Supreme Court refused to delay the judgment against Citizens of Louisiana:

http://www.nola.com/crime/index.ssf/2012/01/high_court_refuses_to_delay_ci.html

This next article from 2/3/12 discusses the $6 million fees to seize the assets to the sherriff’s office following the Supreme Court 1/31/12 decision:

http://legalnewsgroup.com/2012/02/03/louisiana-citizens-goes-to-u-s-supreme-court/5040

In a different class action titled CHALONA v. LOUISIANA CITIZENS PROPERTY INSURANCE CORPORATION No. 2008-CA-0257. Fourth Circuit, the Louisiana Supreme Court had granted class action to this group as well. For complete details you can view this article which explains how the two class actions may overlap but says in part:

“While it is possible that some individuals could be included as members of both the Oubre class and the instant class, the relief sought in the two cases is not the same.   Thus, a judgment in the Oubre lawsuit would not have the effect of res judicata in the instant suit.   Although the defined classes in the instant case and the Oubre case may overlap, we do not find that the court was manifestly erroneous in denying LCPIC’s lis pendens exception.”

http://caselaw.findlaw.com/la-court-of-appeal/1003260.html

I’ll add articles to this blog as I can locate updated information regarding the settlement of these cases. If you can provide links to court documents or pdf of same, let me know and I’ll add them to this topic. We’d also appreciate any legal counsel who would like to interpret this information into layman’s terms for the rest of us and what impact this will have on other state run insurance companies in the future.

All articles located do say that these fees will be passed on  as assessments to insurance carriers doing business in the state and thus ultimately on to policyholders.

#Update 2/11- Here’s another article discussing the settlement negotiations and criticism for the negotiations being made public:

http://www.propertycasualty360.com/2012/02/10/talks-to-settle-louisiana-citizens-class-action-be?t=regulation-legislation

Eberls Claims Service is now hiring for Auto Catastrophe Claims Adjusters and Auto Liability Claims Adjusters

ClaimSmentor sponsor Eberls Claims Service  is now hiring for Auto Catastrophe Claims Adjusters as well as Auto Liability Adjusters.

Here are the details for those interested:

Auto Catastrophe Claims Adjuster openings:

Join a winning team! For the last 25 years, Eberl Claims Service has been providing quality claims adjusting services to the insurance industry. Over the years we have established a reputation as one of the top independent adjusting firms in the nation.  Our success is due, in part, to our philosophy of treating our adjusters as we expect to be treated.  As a compliment to the customers we service, we also enjoy a diverse workforce comprised of many different backgrounds and experiences from all corners of the nation.  Developing an inclusive work environment that encourages individual contributions and fosters growth at all levels from a workforce that draws upon the culturally diverse demographics across the country, is a key component to providing the outstanding service that our customers identify with and appreciate.  It is how we set ourselves apart.
We are currently seeking Auto Claims Adjusters to work within our Catastrophe Division. Candidates must:
·         Be computer proficient with prior experience with auto estimating software
·         Have 2 years auto claims handling experience
·         Possess an adjuster’s license in home state or Texas
·         Have a strong work ethic and superior customer service skills
·         Be able to travel and spend extended periods of time away from home
All candidates must also undergo background screening and drug testing prior to employment.
What do we offer?
·         Better commissions – our rates are among the highest in the industry
·         Direct deposit, on-line access to payroll and fee bills
·         401K
·         Cafeteria Plan
·         License reimbursement program- We will pay the fees for up to 5 licenses each year you successfully complete an assignment with Eberl.
·         Excellent Management and Field Support
·         Excellent client base and ample work opportunities.
We invite you to put your expertise into a great work environment with Eberl! Please submit your resume to resumes@eberls.com. 

 

We are currently seeking Auto Liability Claims Adjusters. Candidates must:

· Have 5+ years of Auto Liability claims handling experience.

· Be computer proficient.

· Possess an adjuster’s license in Texas or Florida.

· Be willing to travel out of state on long term assignments.

· Have experience determining liability with physical damage claims.

· Be able to negotiate physical damage settlements with claimants and attorneys.

· Have experience corresponding with or interviewing attorneys, medical specialists, agents, police, medical professionals, witnesses or claimants to compile information needed for evaluation.

· Handle claims which may have multiple features identified upon report or likely to arise during the investigation of the claim including: collision, comprehensive, and physical damage.

· Undergo background screening and drug testing prior to employment.

Duties:

· Evaluate policy coverage, contact insured’s, claimants, attorneys, body shops and medical staff to determine injuries stemming from an accident while determining and establishing reserve requirements.

· Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence) to analyze coverage, determine liability, compensability, and extent of damages.

· Maintain accurate records and handle responsibilities associated with processing and payment of claims. Record and update status notes, and documents results of contacts, relevant medical reports and information per file standards.

· Determine need for cause and origin experts, independent medical examiners, accident reconstructionists, and engineers.

· Assess actual damages associated with claims and conduct negotiations to settle claims.

· May be involved with litigation as necessary.

· Evaluate claim for potential fraud.

· Investigating the presence of multiple coverage issues.

· Rental management and tow storage mitigation.

Responsible for claims involving:

· Bodily injury (BI), medical payments, personal injury protection (PIP), No fault insurance experience a plus.

· All types of auto accidents from single vehicle to semi-complex multi vehicle losses.

· Insured vehicle rear ends claimant vehicle.

· Insured structure fixed property (mailbox, light pole, landscaping, fence, etc).
· Parking lot accidents.

· Insured vehicle struck building or large fixed property exposure.

· Any vehicle in the claim including possible total loss.

Also responsible for claims that may involve significant coverage issues such as:

· Unlisted driver operating vehicle at TOL.

· Non-permissive user of vehicle at time of loss.

· Other loss to VIN/Policy.

· Loss within 10 day coverage change report only.

· Policy cancellation.

What do we offer?

· Better commissions- our rates are among the highest in the industry

· Direct deposit, on-line access to payroll and fee bills

· 401K

· Cafeteria Plan

· License reimbursement program- We will pay the fees for up to 5 licenses each year you successfully complete an assignment with Eberl.

· Excellent Management and Field Support

· Excellent client base and ample work opportunities.

We invite you to put your expertise into a great work environment with Eberl! Please submit your resume to resumes@eberls.com

Altier vs Worley Catastrophe Class Action on Overtime issues by BP Adjusters settles under Confidential Terms

Thanks to www.law360.com  for posting an update on the Altier vs Worley Catastrophe Claims which confirms rumors that the two Altier cases (Lousiana and Federal Court) have settled which are the class action cases that adjusters working for Worley that worked BP claims filed regarding overtime issues / pay versus contract disputes.

The terms are confidential so don’t be bothering your claims associates for the details. Here is the link found when using their share button to Linkedin post for the full article:

http://www.law360.com/southeast/articles/296901

For further followup or questions- you can contact Worley for comment at www.worleyco.com or contact the law firm who handled the settlement and class action as all contact information can be found in the left hand corner of their website on this class action at www.worleyovertime.com where you will also see a link to the court documents in the left column which show the plaintiff adjusters who opted in as of June 2011. I don’t see the settlement information up on that site most likely due to the confidential terms of settlement.

Kudos to Crawford and Company for hosting 3 Claim Conferences in 2012 FREE providing CE’s, Client Carrier Certifications and More

Beverly Trice posts this news on Linkedin in response to my blog on 2012 Carrier Certifications:

Beverly Trice • Crawford & Company CAT Conferences coming up: 2/21 – Tampa, FL; 4/2 – Dallas, TX; 4/23 – Atlantic City, NJ – Training, Certifications and CE’s

From an email received with more details:

Here is further information about what each of the above claim conferences at Crawford and Company will include:

Crawford & Company 2012 CAT Conferences Crawford & Company 2012 CAT Conferences Mark your calendars; it’s that time of year again! Crawford CAT Services has finalized plans for the much anticipated annual 2012 CAT Conferences. Given the overwhelming success of years past, we have added an additional venue giving you a third opportunity to attend.   This year we’re doing it bigger and better for the same unbeatable price – FREE! This is a great time to network, visit with old friends and have training opportunities, all at no cost to you. You can expect the same industry leading training that has been offered in the past.   Registration for the Florida Conference will begin on 2/8/12. Additionally, registration for Texas and New Jersey Conferences will begin on 2/27/12.   Please be on the lookout for additional information. Tampa, FL February 21 – February 24, 2012 Registration begins on 2/8 Xactimate Sketch Client Certifications Dallas, TX April 2 – April 5, 2012 Registration begins on 2/27 NFIP TWIA California Earthquake Xactimate Sketch Client Certification with CEs and many more Atlantic City, NJ April 24 – April 27, 2012 Registration begins on 2/27 NFIP California Earthquake Xactimate Sketch Client Certification with CEs and many more Conference Locations   Tampa, FL Dallas, TX Atlantic City, NJ

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