Now accepting new registrants for our 50 Hour Fundamentals of Claims course (10 sessions LIVE online)-take our self assessment exam and see if this is for you.

April 16, 2012

We are in the mist of the 2012 tornado and hail season with hurricane season soon to follow June 1, 2012.

As a result of the massive number of tornadoes and hail storms, we are already beginning to receive roster placement requests from numerous newly licensed property adjusters who believe the fact they have a license and perhaps an xactimate class and/ or a cat 101 class under their belt that they are ready to go out and service claims for carriers as a result of damage from these storms.

Check again- take our annual self assessment exam (free) to see how you fare on this exam and see how many of these basic claim handling questions for property claims you can actually answer:

https://dimechimes.wordpress.com/2009/02/13/have-license-ready-to-go-not-so-quick-take-this-self-assessment-test/

If you find your knowledge lacking after taking the exam, I highly recommend you register for our LIVE online 10 session Fundamentals of Property Claims adjusting class which will start up the first week of May. We will meet on Tuesday and Thursday nights LIVE online from 6:30 to 9:30 pm ET for five weeks to accomplish this training.

New in 2012 we will also be going on the road with an extended version of this course in a five week Monday-Friday to include many practical application workshops, guest speakers, and field trips to enhance your basic claim knowledge. These live classes will initially be offered in Jacksonville, Florida, Huntsville, TX, and Nashville, TN.

For complete details on our reasonable registration fees, course syllabus information, etc email dkmoroy@dimechimes.com for further details.

 

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Xactimate Training Options through Xactware Why take it anywhere but directly from the source!

August 17, 2011

Let’s talk Xactimate training!

I continue to be annoyed each and everytime I see another outrageous charge for Xactimate training by many sources who have little under their belt besides a few months to a few years of catastrophe adjusting.

First and foremost, before you pay any fee to any organization you need to verify through Xactware whether or not they are even Xactware certified to vouch for their expertise in the Xactimate programs. It is simple to do so, here is a link at Xactware where you can find instructors and verify if they have certified with them to teach a course to assure you are learning from a true and TESTED expert in this field: View list here

The second most important reason to take your training from an Xactimate certified instructor is due to the fact only XACTWARE can actually certify you in your training by truly testing your skills to verify you are adept at using their software. They offer Level I,  Level II, and Level III online certification tests. I have seen variations in requirements by adjusting firms asking adjusters to obtain their Level I and Level II and sometimes Level III certification. Thus, even if you paid an outrageous price from a non certified vendor and haven’t taken the certification level testing, it is worthless from the standpoint of securing the required Xactware certification.

You will also note that Xactware lists Certified users on their website which you can view here . It is without a doubt if I owned an independent adjusting firm and searching for qualified adjusters, I’d definitely start with this list which even shows the adjuster state of residence as well- what a find for an independent firm looking for good daily property adjusters!

The contact I received that prompted this blog post was from one of my favorite claims associations. They were proposing offering of Xactimate training by a source offering the class for $5,500.00 to the group thus the cost per participant would be apparently divided among the participants. The name of the trainer was not revealed in the email received and they could or could not be Xactware certified but I have let the group know my thoughts which was the very reason for the existence of ClaimSmentor to prevent the training abuses I have witnessed in the independent field by, in some cases, very poor trainers and very worthless certificates for attendance being given to class attendees. As a claim manager and knowing the problems existing out there with many of the training firms, a certificate of attendance at training is worthless when it isn’t backed up by proper testing to make sure you can actually produce a professional estimate and claim file.

It is almost certain trainee adjusters are spending upwards towards $10,000 dollars attending claim conferences, seminars, insurance carrier certification workshops and in the majority of their cases they have yet to receive their first assignment. It is actually shocking. More on this subject later.

In the meantime, I cannot stress enough that you should take your Xactimate training directly from the source. It is more cost effective, it accomplishes the need to properly get certified to your own advantage, and with all of the new options they have available through webinars, online training, self study training, and opportunities to take field classes you obtain the proper workbooks so you’ll have them on the road with your first assignments, but also find step by step guidelines to reference as needed.

The most common complaints I hear constantly from adjusters taking Xactimate courses from numerous other sources include but not limited to the fact that the trainer to student ratio is very poor, that hours into the first day are wasted while instructors have to load Xactware on adjusters computers who didn’t follow instructions to do so before classes, and that they walked away with no training material whatsoever for future references which is greatly needed when it may be months between your class instruction and when you actually receive your first assignments.

Listen folks, do yourselves a favor and take this training seriously. It isn’t he with the cheapest class or the class most convenient to your home that matters. If your estimates are not professional and properly formatted, as an independent you will earn NOTHING as your files will continue to be rejected for corrections. Over the years of running ClaimSmentor, I’ve heard countless number of stories from trainee adjusters who couldn’t cut it in the field and were released and sent home due to poor estimatics, poor estimating skills, and many other reasons we discuss in our Fundamentals of Claims courses.

Do the right thing for your own career.Here is the list of all programs Xactware offers on webinars and Xactimate training….run don’t walk to register through Xactware for all of your Xactimate training needs. I just cannot stress this enough. You can prevent becoming a victim of poor training without certification and have all of the options to meet your individual learning styles such as instructor lead, self study, webinars, etc all the while saving on those costly traveling expenses to attend field classes.

We continue to thank Xactware for the ever continuing effort they make with great progess I’d say in the last year or two to making Xactimate training options even more user friendly for adjusters today than ever before!

To all of you Xactimate users who have obtained your Level I, Level II, and even your Level III certification- my hat’s off to you for taking the professional route to learning the software. I understand there is a fee for each level of testing which is outlined on the Xactware site but for what it can do for your career and opportunities as well as your own comfort level- BRAVO to you!


Notice- ClaimSmentor Site Undergoing Upgrades this week- Have Patience with Features in Forums/ Banner Ads

March 30, 2010

To :  ALL ClaimSmentor members

Our site administrator, Mat Houchens, is in the process of upgrading the ClaimSmentor site this week.

Some features may not be working as he moves the site to a new server so please have patience and check back again if you are having trouble making a post, logging in, or any other features. The banners from sponsors are also involved in the process and will be back up as soon as the transfer of all forum material is moved.

We hope to have everything done by the end of the week.

We do appreciate your patience while we upgrade. Thank you!


Kmc on Demand (division of Crawford and Company) adds 6 more courses to online claims classes

July 14, 2009

Email reprinted with permission of KMC on Demand as an online sponsor of ClaimSmentor. Kmc on Demand is the online training arm of Crawford and Company adjusting firm:

Friday, July 10, 2009 3:06 PM

From:

“Elise_Quadrozzi@us.crawco.com” <Elise_Quadrozzi@us.crawco.com>View contact details

To:
DKMoroy@dimechimes.com

Dear Deborah:          ,

I hope this email finds you doing well.  I wanted to let you know that we have just added 6 new courses (31 modules) to your KMC demo for your review. They are:

  • Advanced General Casualty I  
  • Advanced General Casualty II  
  • Commercial Trucking  
  • Insurance Ethics  
  • Negotiations
  • Personal Liability


You can view a complete description of these courses in the attached PDF, or on the KMC web site at:


http://www.kmcondemand.com/newcourses


We encourage you to review the content and pass it along to the relevant experts within your organization.
 

We will continue to add and improve courses while enhancing the KMC technology, and welcome any comments, feedback, or ideas you may have for future development.


Sincerely,


Elise Quadrozzi CPCU, AIM, AU, ARP
Knowledge Management Account Executive

 
KMC On Demand
Crawford & Company

1001 Summit Blvd.
Atlanta, GA 30319
Phone: 404.291.1893
Email:
Elise_Quadrozzi@us.crawco.com
Website:
http://www.kmcondemand.com