Citizens of Florida announced Tom Grady as Interim President in March 2012

April 13, 2012

In case you missed this announcement made after Scott Wallace announced his resignation in January 2012, here is a link to the media announcement that states in part:

TALLAHASSEE, FL – The Citizens Board of Governors convened on Monday and voted unanimously to appoint Tom Grady, Commissioner of the Office of Financial Regulation and former Vice Chairman of the Insurance, Business and Financial Affairs Committee of the Florida House, its interim president beginning March 12, 2012 following the resignation of the current president Scott Wallace. Mr. Wallace will remain with the corporation until April 6 in order to facilitate the transition. ”

Here is a link to the entire press release they made on March 6, 2012:

I think I just might respect Tom Grady if the information quoting him when he resigned from his prior position to take this Interim position at Citizens is correct- he does need to turn the place inside out and I will keep my fingers crossed he consults with top insurance consultants when making decisions as too many people running the show have zero prior claims experience such as the Sr Director and Vendor Management director from an insurance claims department standpoint. More on that in my next blog where I’ll show you my major concern regarding the proposed catastrophe staffing model.

Here is the article I’m referring to from the Miami Herald:

Upcoming Claim Committee Teleconference for Citizens Insurance of Florida is today 4/13/12 9:30-to 11:30 ET

April 13, 2012

I know many of you are certified or in the process of certifying to work Citizens of Florida Insurance Corporation– CPIC- catastrophe and non catastrophe claims as independent adjusters.

Here’s your chance to get a current update on their staffing model in the event of a storm and much more information as outlined on today’s teleconference which takes place from 9:30-11:30 ET. As far as I know, all are still welcome to join in the teleconference. I have seen on prior meeting minutes where folks call in even just as citizens of the state of Florida.

The teleconference information for call in as shown on their Board of Governor meeting link is listed as:

Claims Committee Meeting

When: April 13, 2012 9:30 – 11:30am EDT

Where: Teleconference

Teleconference: 866-361-7525 Code: 5219676193

For a complete list of documents and the agenda, here is the current link on Future Meetings link  here:

Note that this same information with very informative documents is usually moved to the Past Meetings link  after the meeting so if you are wanting to view this information after today’s meeting, here is the link to Past Meetings here:

I’ll make another post later today with my comments regarding the staffing model of 120 days as proposed in the February meeting minutes that is presented for approval today as well as other things mentioned in the well prepared minutes from February.

The advantage of sitting in on the teleconference is not having to wait more than a month to know what happened at the committee meeting as it takes them quite a while to get the minutes posted in preparation of their next scheduled Claim Committee hearing.

Hurricane Rina- Now a Category 2 Hurricane- see projected path- Is Florida a Potential Target?

October 25, 2011

Here is the latest 11 am statistics for Hurricane Rina and projections for a possible Florida target location from Central Florida news:

I’ll have the selected Citizens of Florida 2011 Vendor link posted later today for those looking for legitimate Florida assignments from assigned vendors. As anyone who follows my information, I do not recommend ANY adjuster work for anything but a Level I adjusting firm- meaning a firm who has the direct assignment with a carrier- not a 2nd, 3rd, or more tier adjusting firm for your own protection getting paid. More on all of this in a later post today.

Citizens of Florida Independent Adjusting Firm 2010 Training information- Action Catastrophe Team

March 24, 2010

We have received the following training update from Action Catastrophe Team with their training dates and locations for their FREE Citizens of Florida 2010 Claim Certification training for catastrophe and non catastrophe training. Here is a copy of their information posted with their permission.

I have published these in the past for information I could find on all of their approved vendors. For 2010, I have decided to post only those of participating ClaimSmentor adjusting firms as I personally have gotten to know their owners over the past 4.5 years that ClaimSmentor has been in business so I am more comfortable sharing information I know about reputable adjusting firms. Citizens has prequalified all approved vendors so I would think they all would be reputable, it’s just that I do not know them personally and will share information from the ones I do know personally. So….here’s the first opportunity shared for posting with this firms approval:

Subject: Citizen’s Certification Classes from Action Catastrophe Team



Tallahassee, FL
Atlanta, GA
Tampa/St.Petersburg, FL
Arlington, TX


Quick LinksMore About A.C.T.

More About Citizen’s FL


Upcoming Citizen’s Certification Classes from Action Catastrophe Team


Hello Again!!We hope everyone has has an enjoyable start to what we hope is a very healthy and prosperous 2010.  As we enter spring, it’s time for us to start turning our attention to the new, yearly Citizen’s certification classes.

A.C.T. is very fortunate to be a vendor for Citizen’s, handling both Non-Cat (Daily) and Catastrophe claims.  We have adjusting positions available for Residential, Commercial, Sinkhole,  Liability, Team Lead, and Inside Examiners for both Daily and Cat claims.

The early predictions indicate the 2010 Hurricane Season will be more active than normal and there is a high likelihood that Florida will once again be in the bulls-eye.  Don’t let the less than active last couple of years lull you into a false sense of security. 

We could have another 2004 or 2005 season at any time and if you want to participate when it happens, you MUST attend one of the FREE, MANDATORY, Citizen’s Certification Classes we will be offering.

Unlike last year, Citizen’s will be combining the Cat and Non-Cat classes into one session.  Even if you attended a Citizen’s class in the past, you have to be re-certified every year. 

We have scheduled four seperate Certification classses and smaller group sessions in Florida are possible at a later date.

To register, simply reply to this e-mail with the location you wish to reserve a seat in.  You will receive an e-mail confirmation.  Or go to our Website and visit the “Contact Us” page.  While there, fill out the On-Line Information sheet to ensure we have your current contact information.

Once you are confirmed to attend, we will send specific information as to the materials you will need to bring to these meetings.  You must have a Current Resume’ indicating at least two years experience and a Background Check will be done on all adjusters.

Feel free to forward this to any adjusters you know that would like to join our Team. 




 Tallahassee, Florida

We traditionally make Tallahassee one of our first Certification Class locations.  There are several hotels/motels nearby and this year, they have taken over ownership of the Marie Livingstons Steakhouse that is on the property.  Our Meeting will be held inside the Monroe Street Conference Center that is located inside Marie Livingstons.
Event Info

Saturday, April 17th, 2010

8:00 AM – 5:00 PM  (Eastern Time)

2725 Graves Rd. Tallahassee, FL 32303


There are special rates for the Holiday Inn, Comfort Inn, Days Inn if you say you are attending the Action Cat Team event.




 Atlanta, Georgia

We are happy to provide a location in the Atlanta area for this year’s classes. 

The meeting will be at the Golden Corral restaurant meeting room.  There is no charge for the meeting, but the restaurant has given us use of the meeting room with the understanding that our attendees will eat lunch with them. The lunch is under $8.00. If you aren’t familiar with them, they offer one of the best buffets you can buy.

Event Info

Tuesday, April 20th, 2010

9:00 AM – 5:00 PM  (Eastern Time)

2155 Riverside Parkway Lawrenceville, GA

There are several motels close by if you need one you can Google either Lawrenceville, Suwanee, or Norcross for the motels nearby.




 Tampa/St. Petersburg, Florida

Our meeting in the Tampa Bay area is conveniently located not to far off of the main bridge into St. Petersburg.  The Comfort Inn is also offering special rates if you say you are attending our Citizens Training Class.  A single room is $64.99 and 2 Dbl bed room is only $69.99 + tax.  Free Deluxe Continental breakfast is included.

Event Info

Saturday, May 1st, 2010

8:00 AM – 5:00 PM

2260 54th Ave North,  St. Petersburg, FL 33714





 Arlington, Texas

Arlington is convenient to several major cities around the Dallas/Ft. Worth area and our meeting there will be held at the LaQuina Inns and Suites.  They are offering rooms at $85.00  including breakfast and free airport shuttle service. 

Event Info

Saturday, May 15th, 2010

8:00 AM – 5:00 PM  (Central Time)

825 N. Watson Rd.  Arlington, TX 76011




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