Sponsor Opportunities Available for 2011 at ClaimSmentor

January 8, 2011

New for 2011 is acceptance of Insurance Claim Recruiters, Temporary Staffing agencies,  Insurance Company HR personnel and claim recruiters as Sponsors at ClaimSmentor www.claimSmentor.com.

Interested claim recruiters, temporary staffing agencies, adjusting firms, claims service organizations, and software vendors should email dkmoroy@dimechimes.com for complete details.

Our Sponsor package includes up to 10 FREE job postings in our Career forum per month, free postings about upcoming seminars your firm is hosting, and special discounts you offer to our ClaimSmentor members. Sponsors also receive 100% access to our roster of adjuster members. Much more ….contact me at above email if interested in helping keep our e-mentoring program active for auto, property, and casualty adjusters.

We will reach our five year anniversary next week and currently have approximately 1,600 members and are very proud of it! Unlike other claim forum sites, we require preapproval for membership to confirm we are all licensed adjusters or claims managers. Members upload their resumes for adjusting firm and insurance recruiters use. Our desire is to enhance the job opportunities available to our members for consideration in 2011 by now accepting insurance claims recruiters for our members who are located nationwide.

Also- all welcome to join our Linkedin group and our Twitter group:

http://www.linkedin.com/groups?mostPopular=&gid=1820952

www.linkedin.com/in/claimSmentor

www.twitter.com/claimSmentor

You can also follow our blog entries by clicking on the SUBSCRIBE tab in the dark gray area at the top of this blog.

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USAA and Nationwide Catastrophe Certification Classes 3/11/2010 in Dallas, TX

February 12, 2010

Special thanks to Carey O’Connor with CSP Claims for sharing information with our ClaimSmentor members about the upcoming FREE carrier certification classes in Dallas, TX for adjusters wishing to take the Nationwide and USAA Catastrophe certification classes to work claims for these carriers. Be prepared and attend! These classes are free but there are experience requirements. All details are listed below:

CLAIMS SERVICE PROFESSIONALS

 

USAA and NATIONWIDE Insurance Certification Class

March 11, 2010

Dallas, TX 

Claims Service Professionals (CSP) will be hosting certification classes for USAA and NATIONWIDE Insurance.  Classes will be held in Dallas, TX on March 11, 2010.  CSP is expanding its current roster of Catastrophe, NFIP, and Daily Claims adjusters and is seeking experienced property adjusters.  We strongly encourage anyone that has at least 3 years of property claims handling experience to attend this certification class and to visit our web site at http://www.cspclaims.com and complete an on-line resume. 

The free classes will run from 8 AM to 5 PM on Thursday, March 11, 2010.  For both of the classes you should bring a photo ID, calculator, pen/pencil, and notepaper.   For the USAA class you will be allowed to take in your laptop computer in order to access Xactimate.     

Required dress code is business casual. 

Nationwide Insurance certification will take place from 8 AM to 12 Noon.  3 years of property claims handling experience is required to attend the class. 

USAA certification will be from 1PM to 5 PM.   NFIP certification is highly recommended and 3 years of property claims handling experience is required to attend the class.  

Please RSVP your notice to attend the Dallas, TX class to:

rsvpdallas@cspclaims.com
Location details of this event are listed below.  Seating is limited, so please send in your RSVP as quickly as possible.  

March 11, 2010 8AM – 5 PM

Holiday Inn Express

1521 Inwood Road
Dallas, Texas 75247
(214) 905-1400

SHOULD YOU HAVE ANY QUESTIONS, PLEASE EMAIL THEM TO:

rsvpdallas@cspclaims.com

***********************************

If your adjusting firm is a member and supporter of ClaimSmentor and you have seminar you wish us to post on this adjuster information blog, please contact Debbie@dimechimes.com to post this on this blog and in our ClaimSmentor forums.
 

 

Carey O’Connor

Claims Service Professionals

719.322.6435 cell

800.710.6782 office


Number One Claims Job Site for Trainee through Claims Management Positions

January 11, 2010

We research claims job opportunities for our members regularly.

If you haven’t used Indeed yet, you are missing great job opportunities! Indeed draws in claims job opportunities from major employers and numerous job sites such as Great Insurance Jobs. It allows you basically one site to search all claims job postings from multiple sources.

www.Indeed.com


We’ve updated our About Us page to include new Twitter location and new links to our Published articles!

May 15, 2009

Claims Magazine made a recent update on their site which changed the links to our published articles over there.

We’ve also added new opportunities you may be interested in to follow us at Linkedin and Twitter. I’ll post the Facebook link as soon as we finish updating our location there. I hope you enjoy visiting our various sites often. We have added job postings on our Twitter feed as well.

You can find links to all of our locations all on our updated About US  page with all refreshed links on the About Us tab at the top of this blog! Link up with us at these other locations as well and particicpate!

Thank you for following our regular updates! We welcome comments to any postings and open discussions.


Effects of Twitter, Facebook, Social Media effecting court jurors? Great Article!

May 14, 2009
What an interesting week it has been. We’ve spent the week exploring other possible social networks to work with as well for claim adjusters of every age group. One thing I’m finding with all social network sites is it is much like life- you only get out of it what you put in to it! I am really enjoying exploring all these new found opportunities to learn from others in the industry who willingly give of their time to share information with all kinds of groups across the web.
I had posted earlier this week about the fantastic use of social media that Auto Claims Direct has done using Twitter, Facebook, Linkedin, and even You Tube. This simply intrigued me as I too have ventured forward into these modern social media venues over the past four years for the claims industry.
We started with the forums at ClaimSmentor in January 2006 where we now have almost 1100 members (that is something considering we dont use posts in anonymous names and all registrants verify id before being registered as members of the independent or staff adjusting community ) then progressed to this blog  you are now viewing and  it should hit the 100,000 views mark on hits this week since starting this back in July of 2007 according to the wordpress dashboard stats they keep (and no your own clicks on your blog don’t count). 
 It is a very time consuming project exploring these social media options and learning first hand the advantages and disadvantages of each. I’ve also learned that the social media preference depends on the reader or the purpose of the post. For instance, ClaimSmentor forums are fantastic for organizing topics such as grouping all carrier certification upcoming classes, policy information,etc. A library if you will of information and resources for new adjusters to study that would take them years to find on their own. They also allow us a private forum for discussing claims industry topics for our members. Since the purpose of ClaimSmentor  was to provide an online e-mentoring group, they wanted a venue to ask their training questions in private since they were new adjusters. As newly licensed independent adjusters without alot of reputable places to just ask questions in a friendly environment, ClaimSmentor works great as a venue for keeping everyone up to date on claims headlines and other claim issues. The biggest hurdle we have had to overcome is the untold hours spent over the past four years searching for information online to train with since we cannot use very good information carriers provide (codes of conduct forms require independents not share private carrier forms and guidelines). It’s been a challenge but one I’ve thoroughly enjoyed and believe it or not, my eyes are wide open to many things in the claims industry I had no idea about while working 28 years in a career at a major carrier inspite of the fact that I progressed from mail and file clerk to a claim manager during the course of my employment as a staff employee.
I began this blog because of folks like Lee (yes Lee you know who you are!) and others that just do not learn well in a forum atmosphere digging through thousands of forums. It isn’t that they don’t “get it” but they don’t know how to tie it all together. For instance, we talk about agent and claim relationships…but how does that fit in with the big picture of claim management expectations for handling a claim as a whole? So I’ve presented atleast 3 blogs just on the claims agency relationship for new adjusters like Lee that want it all tied up in a pretty knot like in a class.
We’ve used online software to teach classes in a venue on ClaimSmentor that we tried and as simple a format as it is, it works. Our classes are live and online allowing interaction between me and all participants where they are welcome to ask questions. Picture a coffee shop environment if you will where experienced adjusters and claim managers drop by and check in on us and participate in discussions. It would be so much easier on me to set the classes up now that they are fully developed based on three years of presenting them and knowing what interests them as well as what I have learned that they are NOT getting at many classes available. I just don’t have the heart to move to webinars like online CE classes that take the personal element away. The networking is one of the most valuable things I believe they get out of our classes as I’ve watched many a long term friendship strike up as they get to know their classmates. Many stay in touch with me long after the class to let me know their progress in the claims industry and I just really am not ready to cut the strings on those great relationships I’ve made through our new and experienced members alike. It gives me faith every day in the independent claims industry watching these people develop from newly licensed to experienced adjuster. They are excited and they aren’t the type looking for the big bucks…just real folks with a real interest in claims working very hard to train and do what is right to obtain assignments. They’ve put their heart and soul into learning this industry in a much tougher environment than a staff adjuster ever faces.
About two months ago, I experimented with Linkedin as a venue for independent adjusters and independent adjusting firms and managers to operate and network within the industry. I simply cannot say enough good things about how much value I think Linkedin would bring to any firm. First, from the adjusting firm standpoint, is the vast number of insurance industry personnel participate there. All of the large names from the carrier side seem to have a presence. I’m especially impressed that everyone seems approachable. The number of staff claim VP’s and staff claim management is outstanding. Most of all I am enjoying all of the Claims Industry groups. I have networked with recruiters from carriers, with claim managers from carriers, former associates who have moved on to other carriers who I have renewed talks with today as a result of finding them on linkedin, and there isn’t a day that goes by that I haven’t found fantastic articles or issues being discussed such as the hot topics like chinese drywall claims in the different group discussions, recruiting issues and their uses of social media to check new employee postings, and I learn about meeting opportunities every day through one group I follow or another to share with ClaimSmentor members. From an adjusters standpoint, I highly recommend joining linked in as you can post your resume copy on your profile then use the public profile link which you can personalize, as a link on your business card for all those conferences you attend where they do not want you to drop off your resume at the booths. The job postings for staff positions are awesome. Again, once your profile is built you can join any group that interests you and network to your hearts content while learning about claim issues while meeting other folks in our industry. If you don’t know what to do, just join and click on my linked in profile at www.linkedin.com/in/dimchimesclaimsmentor and look at the groups I’ve joined. Once you are a member of my group, the linked in systems allows you to ask to join other groups I’m a member of. It seems to be professional and definitely a great thing for anyone in business to connect with others.
This week I’ve worked on our newest project over at Twitter at www.twitter.com/dimechimes . It has been an interesting adventure and another week of long hours of volunteer time exploring the Twitter experience to see what advantages and disadvantages I can find with this venue for the claims industry. I have to admit, had I not watched a business associate (yes you Linda) totally addicted to her blackberry one weekend following her “twits” from posts over at Twitter, I never would have tried it. I couldn’t imagine why a professional claims adjuster would be wanting to “tweet”. Well believe me folks, I found out that Twitter is another social media world unto it’s own! I now have a “TweetDeck” on my laptop where I can view any other Tweets (posts) by firms I’m following all in one spot making it quick and easy to keep up with posting there on one deck (like a desk top but it’s just for twitter). Examples of great info I found was an adjusting firm holding a seminar for their independents and two fantastic recruiters making great use of Twitter to post all of their claim jobs free of charge with their Twitter posts. I’ve seen more claim job opportunities for adjusters posted there than you can imagine and even encouraged our ClaimSmentor members to follow them on my Twitter link as I do “retweet” which simple means forwarding it to the people who have “followed” your posts. It saves me half of the time I was spending posting job opportuntity postings for our members in the Career Forum. The only thing I don’t like in my one week experiment thus far is that anyone can click on your Twitter profile to follow you. I’ve had to block about 20 folks out of about 150 requested follower notices as they were from folks with girly girly photos, slick guys promoting their wares (smile) ,etc so to remain a professional business presence on Twitter I highly recommend you view your new followers regularly and block those that are just spamming your site. You could drive off alot of the people you wish to network with if you give the wrong image by having followers presenting the wrong image of your claims group. Oh and by the way – the best use I’ve seen so far is adjusting firms posting their upcoming claim conferences, classses, and having members of their adjusting firm follow them for advance notice of standby! Great job!
I also checked out the insurance companies posting on Twitter by simply viewing the people they follow. It was such an interesting study in insurance company behavior. Are all the individuals they are following employees who twitter or are they customers simply interested in their posts who clicked to follow them? I found sound great resources posted on their sites for emergency sources such as disaster meal kits for adjusters in those first few weeks of storm duty and much much more. The biggest thing I am disappointed in from the insurance company standpoint is that they are not using it more to address claims. One carrier was GREAT about posting their claim damage stats from the MO storms this past week which you can bet I did forward to the claim readers following us. I also learned alot about insurance customers by entering the word “adjuster” on the Tweet Deck search which adds any twitter post that uses that word. I’d have to say customers one frequent post about adjusters is “waiting to hear from my adjuster” which is a bit disturbing when all carriers require 24 hour contact. Adjusters beware…..if you aren’t returning phone calls……you may be the adjuster they are twittering about!
Well enough on my social media explorations….I’ll end this with a great article I came across today in my explorations on social media uses for independent adjusters and adjusting firms. This article is a must read for anyone in claims to consider the effect that these social media networking groups are having on jury pools. I was simply amazed to see the serious cases that were thrown out when one juror did internet research or used Twitter to discuss inside information while on jury duty. It sure gives you alot to think about when considering taking a case to court! In today’s world- I can imagine that it would be extremely hard not to want to do an internet search on a case you were called to jury duty on but I had never given it a thought until I read this very interesting article today. I highly recommend you pass this article on to attorneys you know in the insurance industry as it’s a real eye opener!
http://www.setexasrecord.com/arguments/218993-legally-speaking-when-all-that-twitters-is-not-told-the-dangers-of-the-online-juror-part-1
Have a GREAT weekend everyone!
 Unfortunately, since it is a newspaper article, I’m not sure how long this article will remain up but hopefully the author will read our post and can give permission to publish it in it’s entirety here so we don’t lose the importance of his message. 


Talk about Making Great Use of Social Media for Claims! Watch these Auto Claim Direct You Tube Videos!

May 10, 2009

I’ve spent quite a bit of time recently researching all of the various social media options available for claims adjusting firms and for independent claims adjusters and we’ve been discussing it in our ClaimSmentor forums. I’d have to say, from the firms I know, that Auto Claims Direct is the most proactive claims adjusting firm with use of social media! They have blogs, sites at Twitter, Face Book, Linkedin, proactive members of ClaimSmentor, and now today I find some training videos on You Tube as well.

Here is a link to their You Tube profile if you wish to follow their videos in your goal to obtain more auto claim adjusting experience.

http://www.youtube.com/user/autoclaimsdirect

Very  impressive Ernie Bray (President of Auto Claims Direct) ! We appreciate your membership and monitoring of our auto claim training forum over at ClaimSmentor too. I don’t know how you find time for it all after reading on one of the social media sites that you now have 850 independent adjusters. I was also convinced of the value of Twitter the other night when my husband who also follows you on Twitter told me you posted late Friday night that the deployment calls from carriers were coming in for the midwest storms. What an advantage that would be to an adjuster with your firm that is ready to deploy if they saw that “tweet” on Twitter and had the heads up to get a call in to let your firm know they are available!

You definitely have my vote for Best at Social Media in the Claims adjusting field. Very very progressive new world! You are right there on top of it all! Deb

To view all of the other social media outlets I’ve found Auto Claims Direct on as a fantastic example of professional ways to use social media for claim adjusting firms you’ll find them here:

Twitter:   www.twitter.com/autoclaims

Facebook: http://www.facebook.com/home.php#/pages/AutoClaims-Direct/58266381164?v=wall&viewas=780383851

Forums-ClaimSmentor www.claimSmentor.com  login id- AutoClaimsDirect

Linkedin: http://www.linkedin.com/in/erniebray

Auto Claims Direct Auto Adjuster Blog: http://blog.autoclaimsdirect.com/     

Their  Property Adjusting Claim Firm: http://www.americanpropertyclaims.com/aboutus.php (and this I didn’t even know until writing this blog)

Thanks for the fine example you are setting for the independent claims adjusting community on dealing with change and setting the pathway to use of new tools available for us all to get the best use of these new social media outlets. Now that is being a ClaimSmentor Mentor Adjusting firm at it’s finest!


Look Before You Leap! New classes scheduled online LIVE in April 2009 for Staff Adjusters and Management Considering an Independent Adjuster or Independent Claim Management Career

March 15, 2009

 

              Look Before You Leap! The Grass is NOT always Greener on the other Side!  

                       This class  is designed to improve understanding by Insurance Carrier HR managers considering independent adjusters for staff claim opportunities as well as staff adjusters and Claim managers wishing to make a career move to the Independent Claims Adjuster or Claim Manager fields in the claims industry.       

***Updated 3/21/09: Note this program can also be presented in an individual career coaching order session for those who wish to remain anonymous versus participating in this online class at ClaimSmentor . We will present this to you individually through a career coaching session. Just contact Debbie@Dimechimes.com to schedule your private session.

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This is a new course offering in our Roots and Wings  program  at ClaimSmentor for all of the staff adjusters sending us resumes  as they  consider career moves to the independent claims industry.

You can read more about these classes hosted on Saturday April 4, 2009 and Saturday April 18, 2009 in the following blog topic:

https://dimechimes.wordpress.com/2009/03/15/new-online-claims-adjuster-and-claim-management-training-class-offerings-for-late-march-and-april-2009-at-claimsmentor/

This link contains a blog link to the registration information for ClaimSmentor. This site is our online e-mentoring program for Independent and Staff adjusters or managers involved in the Property or Auto Claims industry. There is no charge to join our ClaimSmentor forums. You will be able to review more details about this class once you become a member and can view the topic in our forums.

 We also welcome Human Resource managers interested in participating in this class so they better understand the independent adjusters applying to their insurance companies for staff adjuster positions as we would like you to appreciate those that have outstanding experience in are independent industry. We strongly recommend continuing education for newly licensed adjusters participating in our forums at ClaimSmentor and  you will also find valued candidates for your claim trainee job opportunities.

View the About tab for contact information if you are interested in this class.