Join us July 17th and 19th, 2012 for our online Homeowner policy Liability Claim Training Series- Info to register

July 6, 2012

We are hosting our next LIVE online claim training series on the Fundmentals of handling liability claims under Homeowner Policies for adjusters who wish to expand their claim handling abilities by understanding the Fundamentals of Liability claims.

For additional information to register and class syllabus, email

We will host both an evening and a daytime session should there be a need. The evening class will be held from 6pm to 9pm ET on Tuesday 7/17/12 and the daytime course will be held from 11am ET to 2pm ET the same dates. All course material will include a self study field guide for your use when receiving liability claim ass

Now accepting new registrants for our 50 Hour Fundamentals of Claims course (10 sessions LIVE online)-take our self assessment exam and see if this is for you.

April 16, 2012

We are in the mist of the 2012 tornado and hail season with hurricane season soon to follow June 1, 2012.

As a result of the massive number of tornadoes and hail storms, we are already beginning to receive roster placement requests from numerous newly licensed property adjusters who believe the fact they have a license and perhaps an xactimate class and/ or a cat 101 class under their belt that they are ready to go out and service claims for carriers as a result of damage from these storms.

Check again- take our annual self assessment exam (free) to see how you fare on this exam and see how many of these basic claim handling questions for property claims you can actually answer:

If you find your knowledge lacking after taking the exam, I highly recommend you register for our LIVE online 10 session Fundamentals of Property Claims adjusting class which will start up the first week of May. We will meet on Tuesday and Thursday nights LIVE online from 6:30 to 9:30 pm ET for five weeks to accomplish this training.

New in 2012 we will also be going on the road with an extended version of this course in a five week Monday-Friday to include many practical application workshops, guest speakers, and field trips to enhance your basic claim knowledge. These live classes will initially be offered in Jacksonville, Florida, Huntsville, TX, and Nashville, TN.

For complete details on our reasonable registration fees, course syllabus information, etc email for further details.


Special thanks go out to the Claims and Litigation Management Alliance CLM for the donation of eight scholarships to their annual claim litigation conference- See Conference Details

January 25, 2012

ClaimSmentor gives special thanks to Adam Potter, Executive Director of the Claims & Litigation Management Alliance for awarding ClaimSmentor eight scholarships to attend their annual claim conference to be held this year in San Diego, CA March 28-30, 2012.

We have passed these on to long time ClaimSmentor sponsors Eberls Claims Service, Mariposa Claims, William Kramer and Associates, and Auto Claims Direct due to the long term committment these firms have made to support our online e-mentoring project.

This conference is an outstanding opportunity for claims adjusters, claim managers, claims counsel- both staff claims and independent claims- to network as well as participate in this conference hosting 350 speakers, CE credits, and a great location.

To learn more about this claims conference, you will find all of the valuable details here.

January 2011 classes for Property and Casualty Adjusters to begin soon! Register now!

December 28, 2010

We are hosting the following classes in January 2011. Registration information and full class syllabus info is now posted in our ClaimSmentor forums for the following courses:

1) Introduction to Claims Careers for newly licensed independent adjusters:

We will host a two night session on January 4, 2011 and January 6, 2011 live online at ClaimSmentor for those newly licensed adjusters who need to further their knowledge about opportunities in Property and Casualty claim training. We cover salary information for staff adjuster postions and fee schedules types and samples for independent adjusters. We cover resume requirements and how they differ in the claims industry as well as providing resume templates. We cover the differences in staff and independent adjuster careers, the differences in inside adjusting and field adjusting as well as information on catastrophe versus daily adjusting. These will be held from 6-9pm CST on the nights listed above.

For complete details send request to join ClaimSmentor to as you must be a registered member of ClaimSmentor to sign up for the classes and to login to the forums for complete details.

2) Eight session Fundamentals of Property Adjusting course held Monday and Thursday nights beginning January 17, 2011 from 6-9pm CST live online. It is recommended you begin with the Claims Career Introductory courses in #1 above before taking this course. Course covers Additional living expense claim handling, contents claim handling, disaster mass file assignment handling, coverage question handling, all claim forms and samples, night spent with live claim management system to learn how to work with CMS assignments, file requirements and file order, and much much more. Same instructions apply about registering for ClaimSmentor to view complete syllabus and details on this course.

3) Liability claims handling for homeowner policies. Course covers medical bill review, liability claim reporting, recorded statement outlines and instructions, CPT and ICD-9 billing applicable to all medical payment and liability files. This is followed by sessions covering dog bite liability investigations and claim file requirements, premises liability claim handling, and dangerous instrumentality and intentional act claim handling. These liability classes will take place once each week for 5 weeks on Tuesday evenings or Tuesday day sessions. Complete details can be accessed once you follow instructions above to get registered for ClaimSmentor!

BP Gulf Oil Spill Claims Update- Claims Process, Claims Manual, Claims Forms and much more

June 6, 2010

Here is a link to the Deep Horizon website claim forms and the 1-800- numbers: 

Bp Claims process guidelines: 

Here is the new BP Claims manual with how to claim loss of rental income- a very simple process unlike an insurance claim for same thing:

Lots of great video here of the booms they are using to prevent oil from hitting beaches:

Another great site my sister sent tonight is to Beach Webcams for all Florida beaches to track Beach oil spill conditions here-except Pensacola is missing for some reason:

Here is the link to the DeepWater Horizon response website with information specific to FLorida response . They now have seperated the updates for AL, MS, LA, and FL and have another link for all 4 states:

Here’s the link to all of the different gulf coast state updates and area plans:

Later this week we will be posting Business Interruption training links and a special edition on Claims Litigation on BP lawsuits. I’ve been saving numerous articles with important informaton on claims litigation and BP claims.

If you have any information you wish to share with those that have claims, please reply to this topic and we’ll approve professional comments about liability claims handling as far as BP oil spill claims so we stay on topic.

I will also be adding a page to the blog where I link to all BP oil postings as this is going to be a very long process with regular updates needed. You can also enter tag search of “BP Oil Spill claims” which will also take you to all blogs I’ve made on this topic.

This informaton is not just for adjusters but for my friends and family who reside along the Gulf Coast and need information about filing claims they have for various losses. If you wish to be notified of new postings to follow this blog, you can either add it as an RSS feed or you click on Blog Info at the top of all blog pages and enter yor email address to receive notifications when we have new postings. You will find the link for the RSS feed or to sign up for emails there is a link at the top of the right hand column of all blog pages.

June 2010- ClaimSmentor Begins New Series for Liability Claim Training for Independent Adjusters

May 28, 2010

We constantly receive requests to expand on our online claim training options for independent adjusters at ClaimSmentor.

During May 2010, we held 10 class sessions covering property damage claim fundamentals and just wrapped those classes up this week.

In June 2010, we are hosting our new liability claim training classes for independent adjusters who need training on claims to expand their claims handling ability to work daily (non-catastrophe) claim assignments. To accomplish this we are beginning our liability claim training classes for independents. These will be held each Monday evening beginning June 7, 2010 from 6:30-9:30 pm ET as well as an option to take the Monday day session from 9am ET to noon ET. These are held live on line at ClaimSmentor.

The four liability claim handling sessions will include the following:

June 7, 2010

I. Session One- General Characteristics and File Requirements for all Liability Claims, Medical Payments claims, and Damage to Property of other claims under Homeowner policies.

June 14, 2010

II. Session Two- Dog Bite Liability Claims handling- According to reports over one third of all Homeowner policy liability claims are due to dog bite claims. Learn the investigation elements required, view actual claim litigation case studies involving dog bites, elements of recorded statements and other investigation and reporting applicable to dog bite claims investigations.

June 21, 2010

III. Session Three- Premise Liability Claims handling- Slip and Falls, Premise Defects, and much more

June 28, 2010

IV. Session Four-  Dangerous Instrumentalities- Firearms claims and other Intentional Act liability claims handling information

To participate and register for these four classes, here is the link to our registration information:

The deadline to register is June 2, 2010 at midnight.

We hope to see many of you there!