Louisiana Citizens Insurance Company offers $80 million to settle fines over claim handling delays from Katrina and Rita hurricanes

February 10, 2012

There are numerous articles out this week regarding Louisiana Citizens Insurance company and attempts between all parties involved in settlement negotiations.

This article states that yesterday Louisiana Citizens Insurance Company offered $80 million to resolve this class action suit, Geraldine R. Oubre et al v. Louisiana Citizens in the 34th Judicial District Court in Jefferson Parish , with approximately 18,000 policyholders while approximately 6,500 other claims still are pending at the carrier:

www.houmatoday.com/article/20120209/WIRE/120209535/0/entertainment02

The next article from NOLA.com  of 1/31/12 explains the US Supreme Court refused to delay the judgment against Citizens of Louisiana:

http://www.nola.com/crime/index.ssf/2012/01/high_court_refuses_to_delay_ci.html

This next article from 2/3/12 discusses the $6 million fees to seize the assets to the sherriff’s office following the Supreme Court 1/31/12 decision:

http://legalnewsgroup.com/2012/02/03/louisiana-citizens-goes-to-u-s-supreme-court/5040

In a different class action titled CHALONA v. LOUISIANA CITIZENS PROPERTY INSURANCE CORPORATION No. 2008-CA-0257. Fourth Circuit, the Louisiana Supreme Court had granted class action to this group as well. For complete details you can view this article which explains how the two class actions may overlap but says in part:

“While it is possible that some individuals could be included as members of both the Oubre class and the instant class, the relief sought in the two cases is not the same.   Thus, a judgment in the Oubre lawsuit would not have the effect of res judicata in the instant suit.   Although the defined classes in the instant case and the Oubre case may overlap, we do not find that the court was manifestly erroneous in denying LCPIC’s lis pendens exception.”

http://caselaw.findlaw.com/la-court-of-appeal/1003260.html

I’ll add articles to this blog as I can locate updated information regarding the settlement of these cases. If you can provide links to court documents or pdf of same, let me know and I’ll add them to this topic. We’d also appreciate any legal counsel who would like to interpret this information into layman’s terms for the rest of us and what impact this will have on other state run insurance companies in the future.

All articles located do say that these fees will be passed on  as assessments to insurance carriers doing business in the state and thus ultimately on to policyholders.

#Update 2/11- Here’s another article discussing the settlement negotiations and criticism for the negotiations being made public:

http://www.propertycasualty360.com/2012/02/10/talks-to-settle-louisiana-citizens-class-action-be?t=regulation-legislation

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Here is a link to North Carolina Windpool Independent Adjusting firms for Independents Looking for Work

August 24, 2011

Here is the link to the NC Wind pool Association’s list of 2011 Independent Adjusting firms for those wanting to get their resumes in early as Huricane Irene, now a Category 3 hurricane, approaches the projected North Carolina coast for those wishing to submit their resumes ahead of landfall:

http://ncjua-nciua.org/claims/2011%20Approved%20Adjusters%2020110404.pdf

Best Regards and be safe as you travel and work your new assignments!


ClaimSmentor Property and Casualty Group- Join us on Linkedin! Social media updates and stats for ClaimSmentor

August 17, 2011

We continue to grow our ClaimSmentor Property and Casualty group by leaps and bounds!

Thank you to all of our members participating at all of our various social media outlets.

Here is where we are today in our efforts to grow our membership in support of professional training and education opportunities as well as current event updates of interest to Property and Casualty claims personnel from the trainee adjuster to the claim executive level:

Here at our blog at www.dimechimes.wordpress.com which is our ClaimSmentor blog we have now surpassed 236,000 views with the hottest topic always adjuster salaries. I’ll post our 25 hottest topics by number of views which are often directed our way through search engines in the next few days.

My favorite social media site is at Linkedin where you will find us for networking in two locations. First is my own personal profile at:

www.linkedin.com/in/claimSmentor

as well as our ClaimSmentor Property and Casualty group which we’d love to have you also join us for news you can use as well as posting of many job opportunities. Here is the link to our Linkedin group (note you first have to become a member of Linkedin yourself. We only approve those with completed linkedin profiles to verify they are “linkedin” to the claims industry:

http://www.linkedin.com/groups/ClaimSmentor-Property-Casualty-Claims-Group-1820952?gid=1820952

We have almost reached 1600 members on my personal Linkedin profile and almost 1,000 now in our new ClaimSmentor P & C group on Linkedin.

Twitter- now at over 1,200 followers at http://www.twitter.com/ClaimSmentor

Facebook- www.facebook.com/dimechimesclaims

Please note you can also subscribe to this blog to be notified of new posts if you wish to follow along with important news in the claims industry! Just look for the FOLLOW button at the top of our blog to sign up!

Thank you to all of our members for networking with us!

 


TWIA- Texas Windpool- now offers 5 additional Claims Adjuster workshops in August and September 2011

August 10, 2011

We have just received a notice that Texas Windpool is offering 5 additional claims adjuster certification workshops in August and September 2011.

I am glad to see they are offering some outside of TX for your convenience. The following link also contains the information that you must be registered with one of the firms handling their claims and provides a website link for each firm.

It is my hope that you will consider the adjusting firms on that list who are ClaimSmentor sponsors which are Eberl Claims  and Crawford and Company (their KMConDemand.com) is also one of our sponsors. Four other names on the list are proactive participants on ClaimSmentor to include CNC-Resource, Pacesetter Claims, Wardlaw Claims, and NCA group.

Click HERE for the workshop and adjusting firm contact information. Please be sure to tell them you heard about this through ClaimSmentor since they are members too! We appreciate it!


Special Announcement- KMConDemand Announces Release of the Property Technical Certification I Program for all Property Claims Adjusters

January 11, 2011

I am very excited to release the following announcement from KMConDemand executive, Colm Keenan announcing the release of the PTC1 designation program -Property Technical Certification I-now available to all property adjusters. I highly endorse this program and am a firm believer that all independent adjusting firms should require any adjuster they deploy to take and successfully complete this program to set your firm apart from others by having TESTED adjusters on assignments. I cannot express how highly I believe in this after being involved in ClaimSmentor and working with thousands of adjusters. It is far past time independents have an opportunity to not just attend seminars and obtain CE’s but to test to prove their competency to handle claims.

Without further comment- here is the complete announcement released with the permission of KMConDemand:

KMC On DemandSM, Advisory Committee Roll Out Property Technical Certification

 

Crawford KMC On Demand, a leading online provider of continuing online education and CE credits for insurance claims adjusters, in collaboration with  a key insurance industry advisory committee have released the first Property Technical Certification (PTC) course to the insurance industry.

PTC is designed to fill a gap in validation of expertise among property claims adjusters. The launch of PTC I – Elements of Property Loss follows the successful conclusion of a pilot program conducted during summer 2010. “The PTC pilot participants gave high marks to the content and relevance of the courses,” said Colm Keenan, vice president of knowledge management for KMC On Demand.

A Property Advisory Committee (PAC) made up of high-level professionals from insurance companies, independent adjusting companies and contractor networks has been working together for more than two years to establish the PTC. The pilot program included an industry-wide collaboration on technical content.

The PAC members include:

Allstate, Ace, Alacrity, Assurant, Aviva Canada, Claims Mentor, Contractor Connection, Crawford, Custard Insurance Adjusters, Cypress Insurance, Dri-Eaz, Fireman’s Fund, Fox Valley Technical College, Liberty Mutual, Metlife, Nationwide, Pilot Cat,  and SimSol.

PTC II will be released in the fall of 2011 with PTC III following in 2012. There are 12 courses in PTC I which consists of 38 modules. Each module costs $15 if purchased individually while the whole first designation can be bought for $425, a 25% savings. All courses have been approved for ce credits in all states that mandate adjuster ce’s. Courses are accessed and completed at www.kmcondemand.com/ptc .

Why PTC? Simply put, PTC fulfills a pressing need in the property and casualty industry. Everyone who has touched this project, from the largest insurers to the small independents, agrees on this one point: it’s about time.

First, it is very difficult to determine the expertise of adjusters, and even harder to predict their future performance. But though having knowledge is no guarantee of performance, not having knowledge is a guarantee of failure. It is impossible to perform well in our industry without the proper technical knowledge. Industry post-Katrina performance reviews were lukewarm at best, due in great part to a lack of property claim-handling knowledge. Though some companies might have commendable training, as an industry, we do not.  

Patrick Milone, vice president of the Property Services Division of Custard Insurance Adjusters Inc., sees the PTC “as a way to keep adjusters current in all property aspects of the claims arena via training by an accredited resource.” Milone also considers the compliance aspect of PTC to be important, as all courses have been approved in every state that requires adjuster continuing education.

The resource Milone refers to above is KMC On DemandSM, part of Crawford & Company, which has a long history of claims training. KMC technology enables the PTC to record user completions and provides an attractive interface for the learner. Each course in the PTC has a corresponding performance support file that is easily accessible and has vital information to assist the adjuster long after the course is completed. Performance support files will be regularly updated as they become the industry technical resource of record. Passing an exam becomes the beginning, rather than the end, of the PTC experience. 

The next advent in the progression to industry certification is individual insurance company certification. The first insurance company in line to do this with KMC/PTC is MetLife. This will enable independent adjuster’s online industry certification, PTC, and individual carrier certification. More insurance carriers will added to this list throughout 2011.

To purchase PTC I go to www.kmcondemand.com/ptc or contact Elise Quadrozzi at elise_quadrozzi@us.crawco.com .


Sponsor Opportunities Available for 2011 at ClaimSmentor

January 8, 2011

New for 2011 is acceptance of Insurance Claim Recruiters, Temporary Staffing agencies,  Insurance Company HR personnel and claim recruiters as Sponsors at ClaimSmentor www.claimSmentor.com.

Interested claim recruiters, temporary staffing agencies, adjusting firms, claims service organizations, and software vendors should email dkmoroy@dimechimes.com for complete details.

Our Sponsor package includes up to 10 FREE job postings in our Career forum per month, free postings about upcoming seminars your firm is hosting, and special discounts you offer to our ClaimSmentor members. Sponsors also receive 100% access to our roster of adjuster members. Much more ….contact me at above email if interested in helping keep our e-mentoring program active for auto, property, and casualty adjusters.

We will reach our five year anniversary next week and currently have approximately 1,600 members and are very proud of it! Unlike other claim forum sites, we require preapproval for membership to confirm we are all licensed adjusters or claims managers. Members upload their resumes for adjusting firm and insurance recruiters use. Our desire is to enhance the job opportunities available to our members for consideration in 2011 by now accepting insurance claims recruiters for our members who are located nationwide.

Also- all welcome to join our Linkedin group and our Twitter group:

http://www.linkedin.com/groups?mostPopular=&gid=1820952

www.linkedin.com/in/claimSmentor

www.twitter.com/claimSmentor

You can also follow our blog entries by clicking on the SUBSCRIBE tab in the dark gray area at the top of this blog.


Eternal Father Strong to Save- A prayer for Americans during the BP Gulf Coast Oil Spill Recovery- Open Letter 3 to President Obama and Admiral Thad Allen

June 15, 2010

President Obama is speaking from NAS Pensacola, FL as I write this. It is the most support I have seen him express to the brave men and woman serving in the US Armed Forces  since he began his Presidency. I am taking this particular speech very personally as my father, my brother, and my brother in law are all buried at Barrancas National Cemetary at NAS Pensacola.  I cannot bear the thought of the memories of our childhood being destroyed with the gulf oil tar nor of disturbing the area so others can  grow up with the same wonderful memories our family shares from the area during our youth when my father was stationed there.

I still  have family in the area including my nephew Ryan who is attending college at the University of West Florida  following in the foot steps of my wonderful father and brother who also attended the University of West Florida in Pensacola, FL. His degree is going to be in the marine industry. He too is watching his dreams disturbed by the worst environmental disaster in Amercian history as he faces unemployment working part time in the beach restaurant industry as a means of income to help cover his expenses while in college.

President Obama- thank you for doing us proud with your military speech in Pensacola and for finally showing our military of all branches the respect and honor they so much deserve. As a military brat as us military children are known as, we do know the sacrifices having watched our fathers depart on Naval aircraft carriers, departing for war, and the fear and sadness we experience as we support our brothers, sisters, neices, nephews, sons, daughters, and our fathers as they protect Amercians at assignments both at home and have to regularly leave us to go abroad to protect us around the world.

I’ll end this thanks with the words of my very favorite navy hymn heard every Sunday growing up on military bases and attending church at military chapels where our father was stationed.  If you really listen and read the words, I think you will agree this song represents all of our prayers for our military, our national guard members, our claims adjusters who will have to work in these coastal environments during hurricane season, and our BP responders constantly exposed to the oil spill tar and disperants as they clean up our beaches and marshlands and experiencing illness as a result. We also extend this as a prayer to all gulf coast residents suffering from this oil spill :

             Eternal Father Strong to Save – Original Version

             The original words are:

Eternal Father, strong to save,
Whose arm hath bound the restless wave,
Who bidd’st the mighty ocean deep
Its own appointed limits keep;
Oh, hear us when we cry to Thee,
For those in peril on the sea!
O Christ! Whose voice the waters heard
And hushed their raging at Thy word,
Who walkedst on the foaming deep,
And calm amidst its rage didst sleep;
Oh, hear us when we cry to Thee,
For those in peril on the sea!
Most Holy Spirit! Who didst brood
Upon the chaos dark and rude,
And bid its angry tumult cease,
And give, for wild confusion, peace;
Oh, hear us when we cry to Thee,
For those in peril on the sea!
O Trinity of love and power!
Our brethren shield in danger’s hour;
From rock and tempest, fire and foe,
Protect them wheresoe’er they go;
Thus evermore shall rise to Thee 
Glad hymns of praise from land and sea.

For links to the origins and history and other more modern versions of this song, visit this link:

http://en.wikipedia.org/wiki/Eternal_Father,_Strong_to_Save#Lyrics

**Note the Episcopal version is also very appropriate and shown on the link above

I find the following musical version very comforting at times like these and hope you will enjoy the music and pictorial vision as well:

http://www.cyberhymnal.org/htm/e/t/eternalf.htm

Please pass this on in hope it brings a focus to the faith that God will protect us and keep us safe. Especially for the families of the victims killed in this BP Oil explosion. Our prayers are with you every single day. Just click on the title to this blog today and you can then copy and paste it into an email to your friends and family suffering through this disaster or serving in recovery efforts.

Respectfully,

Debbie Moroy, AIC,IIA  ClaimSmentor Founder www.claimSmentor.com