Mississippi Adjuster Licensing and Claim Handling Regulations for Hurricane Isaac, News, and More

August 27, 2012

Here are important links claim professionals will need for working Hurricane Isaac claims in Mississippi. We also posted information for Alabama already and will post for Louisiana next:

MS Department of Insurance link for all independent adjuster and independent entity licenses as well as Public adjuster licenses:

http://www.mid.state.ms.us/licensing/adjuster_licensing.aspx

See what Sircon has to say about MS emergency licenses in this post:

http://www.sircon.com/campaigns/emergency-adjusters.html

Mississippi Claim Handling Regulations as posted on PC360.com:

http://publish.sbmcloud.com/media/pdf/pc360/claims-guidelines/Mississippi.pdf

Updated Mississippi Department of Insurance Regulation updates by year to include Arbitration info:

http://www.mid.state.ms.us/pages/laws_bulletins_regulations.aspx

Mississippi’s Biloxi- Gulfport Sun Herald for local news and closures on Isaac:

http://www.sunherald.com/

Mississippi Emergency Management Website:

http://www.msema.org/

Mississippi Governor Phil Bryant’s disaster emergency declaration order for MS as a result of Isaac:

http://www.governorbryant.com/gov-bryant-declares-state-of-emergency-ahead-of-isaac/

Mississippi Windpool Reinsurance info 2012 and info about 41,000 MS Windpool policies:

http://www.insurancejournal.com/news/southeast/2012/05/01/245469.htm

Mississippi Windpool Website:

http://www.msplans.com/MWUA/Index.htm

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Important information on handling claims in Alabama you may need if working claims in Alabama for Hurricane Isaac

August 27, 2012

Here is important information claim professionals will need if they plan to work claims in Alabama as a result of Isaac to include the Governor emergency declaration, the link for AL emergency adjuster licenses, and claim handling information as well as links to breaking news from the Mobile Press register:

Alabama

Alabama Windpool Info and Links:

https://aiua.org/

Basic AL windpool policy info:

https://aiua.org/pages/basic_coverage

Alabama Emergency Management Website and Contact Numbers:

http://ema.alabama.gov/

Alabama Governor Robert Bentley’s office issues Declaration of Emergency and Evacuation Orders:

http://www.governor.alabama.gov/news/news_detail.aspx?ID=6894

Alabama Department of Insurance link for Emergency Adjuster licenses now that Emergency Declaration Order has been issued for Isaac:

http://www.aldoi.gov/Licensing/EmergencyAdjusterInfo.aspx

Alabama Claim Handling Regulations as posted on Property360.com:

http://publish.sbmcloud.com/media/pdf/pc360/claims-guidelines/Alabama.pdf

Alabama Department of Insurance Claim Handling Regulations for Property and Casualty Claims:

All of these shown regulations below can be found here:

http://www.alabamaadministrativecode.state.al.us/docs/ins/index.html

CHAPTER 482-1-125 STANDARDS FOR PROPERTY/CASUALTY INSURANCE CLAIMS

http://www.alabamaadministrativecode.state.al.us/docs/ins/index.html

CHAPTER 482-1-135 MEDIATION ALTERNATIVE PROCEDURES FOR RESOLUTION OF DISPUTED PERSONAL LINES INSURANCE CLAIMS ARISING FROM HURRICANE, TROPICAL STORM, TORNADOS AND OTHER DISASTERS DAMAGE

CHAPTER 482-1-150

ESTIMATION OF REPLACEMENT COST OF INSURED DWELLINGS

Breaking news link at Alabama Press Register:

http://blog.al.com/live/index.html


Registration details on our May 2012 ClaimSmentor Roots and Wings Fundamental of Property Claims Adjusting Online live class

April 17, 2012

Yesterday, I posted information about our upcoming May 2012 five week live online training class for newly licensed adjusters in the following blog which also includes a link to our 125 question self-assessment test to see if this course will benefit you.

https://dimechimes.wordpress.com/2012/04/16/now-accepting-new-registrants-for-our-50-hour-fundamentals-of-claims-course-10-sessions-live-online-take-our-self-assessment-exam-and-see-if-this-is-for-you/

We are overwhelmed with requests for additional information and instructions for registration. We hope the following additional information will help you with your questions and registration information:

2012 ClaimSmentor Roots and Wings Fundamentals of  Property Claims Course Information

Thank you for your inquiry into our upcoming May 2012 Fundamentals of Property Claims Online LIVE class for newly licensed claims adjusters.

We recently wrote about this upcoming course in our social media outlets on Linkedin and in our forums as well as in this post on our Claims Adjuster Information blog  on April 16, 2012 here:

https://dimechimes.wordpress.com/2012/04/16/now-accepting-new-registrants-for-our-50-hour-fundamentals-of-claims-course-10-sessions-live-online-take-our-self-assessment-exam-and-see-if-this-is-for-you/

General Class Information- Dates/Times/ Format

This online LIVE training session will be held beginning the first week of May 2012. It consists of five weeks of training at two sessions per week held on Tuesday and Thursday evenings from 6:30-9:30 PM ET. We will provide the location on the internet to login to access all course material and to log in for classes to paid registrants. All material will be uploaded prior to the first session so class members can read the weekly pre-class reading assignments and class homework session questions at their own convenience to prepare for each upcoming class. All classes are LIVE and we value your input as we discuss the class material for each session to make sure you learn the material and your questions are answered. You will find each class very informative without rose colored glasses giving you the true picture of the property claims industry, carrier expectations, file requirements, employment options as either an independent adjuster or staff adjuster for an insurance carrier.

Please note that Memorial weekend will fall within the class term thus we will not host class Memorial weekend week to allow everyone to enjoy the holiday with family and friends thus we will finish up the course the second week of June 2012.

What is the cost to enroll in the ClaimSmentor Roots and Wings Fundamentals of Claims class?

The class consisting of the ten live sessions is $200.00 plus $25.00 for class material. This is a very reasonable $20.00 per class plus $25.00 for class material.  Divide that
down even further for the 50 class hours and you’ll find this price is unbelievably low.

How do I enroll in the class?

Enrollment is a simple two step process:

1)      Email dkmoroy@dimechimes.com to confirm your intention to enroll. Provide your full name, address,  phone numbers, and adjuster license number so we can begin to complete the registration process to be sure you are included in distribution of class information and emails.

2)      Payment which confirms your enrollment in the class is due no later than April 28, 2012. Payments are accepted through Paypal  at www. Paypal.com.  Paypal accepts payment in the form of credit cards, debit cards, and  electronic checks. Once you login to your Paypal account, you simply click on Send Funds tab at the top of the page. You then send funds to Debbie@Dimechimes.com.  Paypal will send you a receipt for your payment and we will acknowledge your payment and class confirmation.

3)      Refunds are only available for 48 hours after receipt of payment. If for any reason you do need to withdraw from the class at a later date, you will receive credit for any unused portion of your payment to attend any other session held during 2012 or 2013.

4)      Note there is a 20% discount offered to partner/spouses who register at the same time which helps those planning to work with an assistant who may or may not be a licensed adjuster but needs to know the claims protocol to assist you professionally. Just note on your payment in the comments who will be registering with you as an assistant to pay the discount.

Who will be instructing the course?

 

The course is created and hosted primarily by Deborah Moroy, Founder of ClaimSmentor, with over 35 years in the claims
industry with experience progressing through the claims ranks as an in office adjuster, field adjuster, reinspector trainer, claims supervisor, claims superintendent in both field and claim central in office operations, National Catastrophe team management which included supervision of both staff claim representatives and estimators as well as independent adjusters and call center operators and administrative support staff.

Thus the goal is to train you from the perspective of an insurance company claims management perspective so you know the true expectations to excel in the claims business.

You can view my complete profile and background on Linkedin along with recommendations for my work in positions held at:

www.linkedin.com/in/ClaimSmentor

I have taught this program to over 300 participants since 2006 and am amazed at the progress of these class members from the time they took the initial 125 question claim handling assessment test found on our blog to the professional responses to these same questions at the end of the class.

Does the class provide CE adjuster credits?

 

Not at this time. We teach this course for a most reasonable fee and to maintain that expense level, it is virtually impossible to obtain CE Credits from 50 states as we present this material to adjusters registered with ClaimSmentor throughout the USA and Canada. We will be providing CE credits with our extended version of this course in our field five week classes as they will be held in states with a large number of new adjusters making it possible to apply the CE  to the field classes.

Where can I find the class syllabus?

 

All 125 questions in our self assessment test are taught in an organized format to include adjuster resumes, independent fee schedules, independent contracts, agency and claims relationships, file requirements, estimate reconciliations for in office assignments, contents claims handling, additional living expense claims handling, catastrophe operations claim organization and carrier ratio expectations, bad faith claims handling, claim litigation,  working with attorneys and public adjusters, and much much more.

The full syllabus will be included in the class material for registered class members.

Will I obtain a Certificate of Class Completion?

 

Absolutely!

 

The class certificate is provided to all participants in one of two formats:

1)       If you participate in all 10 classes but chose not to submit each class pre-class homework assignment you will receive an Audit Only certificate verifying your attendance and participation in all 10 classes. We will be going over all pre-class assignment questions during each session so you will still acquire the information you need to learn applicable to each session. This option works well for those with a busy schedule which does not allow them time to do the homework questions but please note ALL participants must read all pre-class reading assignments so they can participate in discussions with each class.

2)      If you participate and complete all pre-class assignments, you will receive a full certificate of completion.

3)      NOTE: No certificates can be provided to any participant who does not attend all 10 class sessions without exception as we value the reputation of our classes and want to assure all  registrants receiving our certificates actually grasped the information important to excel in the claims industry.

Thank you again for your interest in learning more about our online classes at ClaimSmentor!


Now accepting new registrants for our 50 Hour Fundamentals of Claims course (10 sessions LIVE online)-take our self assessment exam and see if this is for you.

April 16, 2012

We are in the mist of the 2012 tornado and hail season with hurricane season soon to follow June 1, 2012.

As a result of the massive number of tornadoes and hail storms, we are already beginning to receive roster placement requests from numerous newly licensed property adjusters who believe the fact they have a license and perhaps an xactimate class and/ or a cat 101 class under their belt that they are ready to go out and service claims for carriers as a result of damage from these storms.

Check again- take our annual self assessment exam (free) to see how you fare on this exam and see how many of these basic claim handling questions for property claims you can actually answer:

https://dimechimes.wordpress.com/2009/02/13/have-license-ready-to-go-not-so-quick-take-this-self-assessment-test/

If you find your knowledge lacking after taking the exam, I highly recommend you register for our LIVE online 10 session Fundamentals of Property Claims adjusting class which will start up the first week of May. We will meet on Tuesday and Thursday nights LIVE online from 6:30 to 9:30 pm ET for five weeks to accomplish this training.

New in 2012 we will also be going on the road with an extended version of this course in a five week Monday-Friday to include many practical application workshops, guest speakers, and field trips to enhance your basic claim knowledge. These live classes will initially be offered in Jacksonville, Florida, Huntsville, TX, and Nashville, TN.

For complete details on our reasonable registration fees, course syllabus information, etc email dkmoroy@dimechimes.com for further details.

 


Eberls Claims Service is now hiring for Auto Catastrophe Claims Adjusters and Auto Liability Claims Adjusters

February 9, 2012

ClaimSmentor sponsor Eberls Claims Service  is now hiring for Auto Catastrophe Claims Adjusters as well as Auto Liability Adjusters.

Here are the details for those interested:

Auto Catastrophe Claims Adjuster openings:

Join a winning team! For the last 25 years, Eberl Claims Service has been providing quality claims adjusting services to the insurance industry. Over the years we have established a reputation as one of the top independent adjusting firms in the nation.  Our success is due, in part, to our philosophy of treating our adjusters as we expect to be treated.  As a compliment to the customers we service, we also enjoy a diverse workforce comprised of many different backgrounds and experiences from all corners of the nation.  Developing an inclusive work environment that encourages individual contributions and fosters growth at all levels from a workforce that draws upon the culturally diverse demographics across the country, is a key component to providing the outstanding service that our customers identify with and appreciate.  It is how we set ourselves apart.
We are currently seeking Auto Claims Adjusters to work within our Catastrophe Division. Candidates must:
·         Be computer proficient with prior experience with auto estimating software
·         Have 2 years auto claims handling experience
·         Possess an adjuster’s license in home state or Texas
·         Have a strong work ethic and superior customer service skills
·         Be able to travel and spend extended periods of time away from home
All candidates must also undergo background screening and drug testing prior to employment.
What do we offer?
·         Better commissions – our rates are among the highest in the industry
·         Direct deposit, on-line access to payroll and fee bills
·         401K
·         Cafeteria Plan
·         License reimbursement program- We will pay the fees for up to 5 licenses each year you successfully complete an assignment with Eberl.
·         Excellent Management and Field Support
·         Excellent client base and ample work opportunities.
We invite you to put your expertise into a great work environment with Eberl! Please submit your resume to resumes@eberls.com

 

We are currently seeking Auto Liability Claims Adjusters. Candidates must:

· Have 5+ years of Auto Liability claims handling experience.

· Be computer proficient.

· Possess an adjuster’s license in Texas or Florida.

· Be willing to travel out of state on long term assignments.

· Have experience determining liability with physical damage claims.

· Be able to negotiate physical damage settlements with claimants and attorneys.

· Have experience corresponding with or interviewing attorneys, medical specialists, agents, police, medical professionals, witnesses or claimants to compile information needed for evaluation.

· Handle claims which may have multiple features identified upon report or likely to arise during the investigation of the claim including: collision, comprehensive, and physical damage.

· Undergo background screening and drug testing prior to employment.

Duties:

· Evaluate policy coverage, contact insured’s, claimants, attorneys, body shops and medical staff to determine injuries stemming from an accident while determining and establishing reserve requirements.

· Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence) to analyze coverage, determine liability, compensability, and extent of damages.

· Maintain accurate records and handle responsibilities associated with processing and payment of claims. Record and update status notes, and documents results of contacts, relevant medical reports and information per file standards.

· Determine need for cause and origin experts, independent medical examiners, accident reconstructionists, and engineers.

· Assess actual damages associated with claims and conduct negotiations to settle claims.

· May be involved with litigation as necessary.

· Evaluate claim for potential fraud.

· Investigating the presence of multiple coverage issues.

· Rental management and tow storage mitigation.

Responsible for claims involving:

· Bodily injury (BI), medical payments, personal injury protection (PIP), No fault insurance experience a plus.

· All types of auto accidents from single vehicle to semi-complex multi vehicle losses.

· Insured vehicle rear ends claimant vehicle.

· Insured structure fixed property (mailbox, light pole, landscaping, fence, etc).
· Parking lot accidents.

· Insured vehicle struck building or large fixed property exposure.

· Any vehicle in the claim including possible total loss.

Also responsible for claims that may involve significant coverage issues such as:

· Unlisted driver operating vehicle at TOL.

· Non-permissive user of vehicle at time of loss.

· Other loss to VIN/Policy.

· Loss within 10 day coverage change report only.

· Policy cancellation.

What do we offer?

· Better commissions- our rates are among the highest in the industry

· Direct deposit, on-line access to payroll and fee bills

· 401K

· Cafeteria Plan

· License reimbursement program- We will pay the fees for up to 5 licenses each year you successfully complete an assignment with Eberl.

· Excellent Management and Field Support

· Excellent client base and ample work opportunities.

We invite you to put your expertise into a great work environment with Eberl! Please submit your resume to resumes@eberls.com


Kudos to Crawford and Company for hosting 3 Claim Conferences in 2012 FREE providing CE’s, Client Carrier Certifications and More

February 3, 2012

Beverly Trice posts this news on Linkedin in response to my blog on 2012 Carrier Certifications:

Beverly TriceCrawford & Company CAT Conferences coming up: 2/21 – Tampa, FL; 4/2 – Dallas, TX; 4/23 – Atlantic City, NJ – Training, Certifications and CE’s

From an email received with more details:

Here is further information about what each of the above claim conferences at Crawford and Company will include:

Crawford & Company
2012 CAT Conferences

Crawford & Company

2012 CAT Conferences

Mark your calendars; it’s that time of year again! Crawford CAT Services has finalized plans for the much anticipated annual 2012 CAT Conferences. Given the overwhelming success of years past, we have added an additional venue giving you a third opportunity to attend.

 

This year we’re doing it bigger and better for the same unbeatable price – FREE! This is a great time to network, visit with old friends and have training opportunities, all at no cost to you. You can expect the same industry leading training that has been offered in the past.

 

Registration for the Florida Conference will begin on 2/8/12. Additionally, registration for Texas and New Jersey Conferences will begin on 2/27/12.

 

Please be on the lookout for additional information.

Tampa, FL
February 21 – February 24, 2012
Registration begins on 2/8
Xactimate
Sketch
Client Certifications

Dallas, TX
April 2 – April 5, 2012
Registration begins on 2/27
NFIP
TWIA
California Earthquake
Xactimate
Sketch
Client Certification
with CEs and many more

Atlantic City, NJ
April 24 – April 27, 2012
Registration begins on 2/27
NFIP
California Earthquake
Xactimate
Sketch
Client Certification
with CEs and many more
Conference Locations
  Tampa, FL Dallas, TX Atlantic City, NJ
 
 
 
 
   
 
Crawford & Company | 1001 Summit Boulevard | Atlanta | GA | 30319

 
 
 

January 2012 Windstorm Network Conference- Orlando, FL/ Also put to rest the rumor that attendee majority were public adjusters- see stats

September 22, 2011

The 2012 Windstorm Network Conference will be held in January 2012 in Orlando, FL from January 30, 2012 through February 2, 2012.

While researching the 2011 conference and attendees due to an upcoming opportunity to speak on behalf of ClaimSmentor to the 2012 network, I came across a most interesting blog entry putting to rest rumors even I had heard that the Windstorm network attendees are public adjusters in the majority of cases.

This article on the actual statistics put out by Attorney Chip Merlin, current Windstorm Network President,  dispells these rumors and shows that attendees are 4 to 1 dominated by independent claims personnel and staff claims personnel. I hope you find this article interesting when considering both sponsorship opportunities as well as attendance participation. All in all, I find it an outstanding networking opportunity for all parties concerned in wind topics which are important for all of us in the Property and Casualty claims industry:

http://www.propertyinsurancecoveragelaw.com/2011/03/articles/insurance/windstorm-insurance-networka-dominated-by-independent-and-company-adjusters/

Here is also the link for the January 2012 Membership and Conference Registration:
Membership Click here

Conference RegistrationClick here