I firmly believe adjusters and claim managers need to stay current with changes in the Property and Casualty Claims industry and this week’s hot topic is announcements from Symbility and Bloomberg news that Farmers and the Ohio Windpool are now going to be using Symbility software. You can view both news releases on the following links:
Here is the news release over at Bloomberg news as well:
To top off those news releases, today we received a news release from Property360.com announcing that MSB (Integriclaim) and Symbility are merging their software firms. I especially appreciate the fact their CEO’s are hosting a webinar on February 2, 2012 to explain the merger of their two software firms. I’m glad I got my registration in before they reach capacity.
I love Symbility claims software and always used to use the demo of an estimate, scope notes, diagrams and photos in our Fundamentals of Claims class in our estimate reconciliation class with new adjusters. Unfortunately, the last I looked that demo was no longer up on their site.
The concern from an independent adjuster standpoint with Symbility was that they were charged on a per claim basis. This is wonderful on daily claims when an independent receives a limited number of claims per month. Is when they did not like the concept of the per file fee was when working catastrophe losses as even at $5.00 per claim if they received 100 catastrophe claims that would be a $500.00 per month expense which is much greater than the monthly fees charged by Xactware for Xactimate software.
It will be interesting to see how well this Symbility software will be accepted by carriers as it is the insurance company who dictates which estimate software the independent adjusting firms must use in estimate preparation.
There are many discussions going on over at Linkedin on this hot topic.
Here is the link for more information and to register for the 2/2/12 Webinar: