ClaimSmentor is proud to announce our newest sponsor-KmconDemand by Crawford and Company. Kmc online claim training provides an outstanding alternative for newly licensed adjusters and for experienced adjusters looking for continuing claim education to enhance your skills. The online claim training classes are very reasonably priced and provided by a firm with an outstanding long term reputation in the claims industry.
What an excellent alternative to the number of ever increasing field classes being hosted by an inexperienced number of instructors with only field adjusting experience and in some cases only 1 or 2 assignments in claims under their belt. It especially concerns me that courses are being taught by those without claim management experience and/ or years of progressive staff management experience so you are being properly trained. I hear word from class participants regularly about poor information they were taught in some of these programs. We always encourage trainees taking our 50 Hour Fundamentals of Property Claims Class at ClaimSmentor to research how long a training vendor has been in business and also to investigate the claim instructors backgrounds in claims before paying for a class..
We are very excited to announce that KMC on Demand– the online training branch of Crawford and Company – is now a sponsor for us at ClaimSmentor. This is exactly the type of professional sources we are seeking to connect with for new adjusters that don’t know what courses to take or which training firms will offer them reputable courses.
Here is additional information KMC has shared with us for this blog. You will see their program is an excellent tool also for adjusting firms looking for online training options for their adjusters as the classes can be customized to include information specific to your firm:
Hi Debbie –
Below is some information you can use for the blog. Also feel free to look over the website www.KMCOnDemand.com
Learning Management System
KMC OnDemand’s Learning Management System (LMS) provides comprehensive learning management for identifying, managing, developing, and measuring the capabilities and knowledge of people throughout your enterprise. KMC OnDemand LMS helps employees increase their contribution to the organization’s goals and performance. It helps organize and ensure that your associates have the right skills and knowledge to perform at their best.
We deliver vital formal and informal learning that is tied to clear business outcomes. KMC OnDemand provides the full continuum of learning – formal, informal, self-paced, live, blurring the line between learning and support of workplace performance.
Improve employee efficiency and performance with our repository of reference information and encyclopedias providing just enough, just-in-time information. This informal learning will especially appeal to the digital generation by providing easy access to critical information. Adjusters can access hundreds of e-books for vital information at the moment of need. We give you the capability of editing ready-made support files or creating and adding your own. The access to the Performance Support tools can be customized for the individual, group, region or enterprise.
KMC On Demand provides new and better ways to collaborate and share information. KMC On Demand Expert Forum provides the infrastructure to provide live solutions that then automatically populate a searchable database by discipline and key search words.
This permits you to put the best minds in your organization to work for the benefit of all. Now everyone is getting the same advice and instructions from a trusted and vetted source, your top performers.
This is an optional service your can incorporate within your KMC.
Easily decipher claims and technical terminology with the most comprehensive claims glossary available. This easy-to-use tool provides point and click access to hundreds of categories.
Claims Web Links
The most comprehensive listing of claims-related web sites will make web searches more focused and successful. Give your people access to all our researched and vetted claims links and save them time and effort. All claims links can be customized for the individual, group or enterprise-wide.
We will upload your custom forms, documents, process flows and letters to your proprietary KMC so only your company can access them.
KMC On Demand Courses have been accredited for all states that require adjuster continuing education. Agent/Producer continuing education credits are in the process of being obtained for all states. All accreditations are listed for each state on our web site.
For your added convenience, we apply for the CE credits in all states where this is permissible. Simply complete the course and click on Apply for CE’s and we do the rest. We provide excellent education that also delivers CE’s for adjusters and agents to remain in compliance.
You may also utilize our CE database which tracks your compliance with state requirements and alerts you when you are close to default. This database is free for your usage.
Customize Our Content
KMC On Demand gives you the capability to edit and revise our modules and courses. Every module that comprises our courses can be downloaded to the Module Editor and added to, edited, or changed in any way you see fit to serve your processes and business practices.
We’ll provide complete training on the Module Editor. During this training, you’ll learn how to customize both existing content and create new content. For example, if you like 90% of the content on a given module but need to customize the remaining 10%, you’ll be able to make these changes in-house with minimal effort. The end result is tailored, company specific content that requires only 10% of the effort of a full custom course.
Create New Content
The Module Editor also permits you to create new modules from scratch. You could convert existing paper based courses to online modules.This Learning Content Management System is a quick and easy way to produce interactive distance learning in an attractive and usable format.
You can also do your own voice-overs and attached them to your newly created modules.
We Create Custom Content
Need KMC On Demand to create custom courses? We will research, storyboard, instructional design and convert to online course. We can collaborate with your training or business team to come up the best solution at the best price.
Do your inside adjusters need to decipher technical estimates from third-party providers? Utilizing the claims glossary will help them understand.
All our glossaries are editable and may be added to with proprietary lists.
This provides a one place solution for all knowledge needs; a true Knowledge Management Center .
These online adjuster training classes start at only $35.00 and provide CE credits. Also view their Charter annual fee where you can pay 1 fee of $135.00 for all classes you wish to take. Here is a complete list of classes-click here. Take a demo by clicking here.
Is this not a fantastic opportunity to get better training on policy coverage? While teaching our fundamentals class, we drive home the point that the adjusters need to relate the training to actual policy terms and know where to find these terms to share with an insured when necessary. This is often their weakest link even after spending thousands of dollars attending some of the much advertised classes. The KMC online classes have personal lines and commercial lines policy courses and auto claim policy training you will find on the list as well as many technical programs on building component estimating, recorded statement essential training, and much much more.
I cannot highly recommend these courses more and hope many of you will participate. Just think of the savings on travel expenses attending field classes as well as the significant savings off of the fees of many of the field “cat 101 classes”.
Please use the following contact information if you are interested in these classes for your personal or adjusting firm training needs. We are very very excited about their affiliation with ClaimSmentor. Please be sure to let them know you were referred to their program by ClaimSmentor:
While visiting the KMC on Demand online classes, it’s also a great time to look into the classroom courses if you prefer live classroom settings. The Classroom courses are also much more reasonable priced than many of the other advertised week long Property 101 classes and much more comprehensive. Here is the Link for Crawford and Company’s classroom training in three available career tracks, Property, Casualty, and Workers Comp.
Special Offers and Discounts
This is an excellent chance for Adjusting firms to present the policy courses to their roster members. We hope to be getting these valuable discounts for individual ClaimSmentor members as well since discounts are available for 3 or more participants registering for the same class.
We appreciate Colm Keenan and Kevin Winter sharing this information with our ClaimSmentor participants!